No hairdryer, no coffee/te machine in the room.

Really convenient hotel to catch and early flight or late arrival flight in Milan, the shuttle service is really good and worth for the money. The breakfast is various and the restaurant open until 10:00 pm is really a plus.

Stayed in April 2024

There were no tea/coffee making facilities in the room, that would have been really nice.

Nice hotel and the room was really clean. The Airport Shuttle was really reasonably priced and very efficient. We had dinner and the was really good, great choice and good value. The staff were lovely and so helpful as I managed to omit to say the booking was for two of us. They sorted this out really quickly.

Stayed in April 2024

None

The room is spacious and the staffs are friendly. Although we reserved a room without breakfast, the staf was kind and helpes us to get hot water for drink. The shuttle service is 24 hours and comfortable.

Stayed in April 2024

hair dryer/ I like to have a mirror in the room to use my own hair dryer

shuttle to airport very good, on time and friendly staff

Stayed in April 2024

Close to airport. Friendly staff and food was good

Stayed in April 2024

Needs a little maintains. My window was screwed fasten so I could not get fresh air.

Good airport shuttle service - fairly priced. Staff was nice and helpful. The shuttle driver was kind of funny.

Stayed in April 2024

Nothing

Its near to airport, shuttle provided by the hotel for 5€ each person. Relaxable and comfortable for families just for a quick stay. 24h shuttle with sticker of their hotel to identify.

Stayed in April 2024

Rooms could be cleaner. The shower was not draining properly,which I reported but the person did not seem to care.

Decent breakfast, perfect for an overnight layover if you need to be in Malpensa early. Shuttle is convenient but you have to pay for it.

Stayed in March 2024

Limited space in the family room for a family of four. There is not enough space for suitcases.

Breakfast. Beddings were good.

Stayed in March 2024

The hotel is near the airport, but walking can take 45 minutes. Private shuttle buses have been working since 4 am for only €5/person!

Stayed in March 2024

The bell tower goes off every 30 minutes.

Very convenient to the airport

Stayed in March 2024

The hotel is difficult to reach when going by walk - Uber prices from the airport were all over 50€, and taxis were charging 20€ minimum (bear in mind the hotel is less than 5 mins away by car). We booked a room with double bed, but received a room with two separate beds. Blankets were also quite thin so I got really cold at night. It would be lovely to have some more drinks options at the room’s mini bar than just water. Breakfast was okay - selection of cold cuts, eggs, bread, croissants, fruit, tea/ coffee. I’d really like some more salad as there were only tomatoes and rocket salad but I’m just being a little picky :)

The staff at the reception were super friendly and welcoming. We did not know about the shuttle bus and how to get it at night when we arrived so had to walk all the way to the hotel (don’t recommend this, especially if carrying luggage - this was quite a bit of walking…around 3km) but went back to the airport in the morning in the bus, and it was great and only cost 5 Euros each. Bathrooms were clean, beds too. Beds were comfy. Cakes served during breakfast - especially ricotta and chocolate - divine! Also really appreciate the decaf coffee options. It was also lovely to have a little church right outside of the hotel.

Stayed in March 2024

Feels and looks dated, smelled musky in the room which had several stains on walls from what looks like previous leaked liquid.

Proximity to airport, okay breakfast choices.

Stayed in February 2024

The location of the airport shuttle was unclear, I waited at exit 5 as stated and called hotel reception to double check. But calling the driver he stated to wait at exit 7. I got woken up by maybe a cleaner who entered my room at 9am. I was confused. But overall, facilities were fine for just a one night stay. Not very sound proof as I was kept up by random sounds, I thought it maybe haunted lol.

I liked the convince of the property, I got in late and just needed to stay overnight somewhere close and the airport shuttle was extremely convenient.

Stayed in March 2024

Rooms very dated, clean but old.

The breakfast was fabulous! Easy to get to the hotel from the airport with their bus. Good value for the price honestly.

Stayed in March 2024

Bkfst is great, Staff is super friendly, new Spa is amazing and location is good, so really love this place

Stayed in March 2024

My room when I checked in was 28C . I turned on A/C it kept switching over to heat . I asked front desk if someone could come take a look at it no one came I think she just write down for future reference. I was able to open the window but it never cooled down until about 6am so needless to say I had a horrible night sleep.

Hotel was very clean . Staff very nice and shuttle service was great .

Stayed in March 2024

airport shuttle took a long time, called multiple times. rooms are a little dated.

great location near airport. Great breakfast buffet that was included.

Stayed in March 2024

The superior room at ground zero was shabby, I asked to change it and I got a room on the 4th floor and it was much better

The staff

Stayed in March 2024

Shower drain needs cleaning

Late night shuttle from airport Comfortable large beds Breakfast

Stayed in March 2024

Breakfast, lack of information, not much safety

Location, cleanliness, room, bathroom

Stayed in March 2024

Everything looked a bit dated and you can tell that the hotel is already older.

Overall solid hotel for one night and good location to airport Malpensa.

Stayed in March 2024

The hotel offers an airport shuttle for 5€, which is nice. But there is a free shuttle, the bus stop is 5-10min away. We learnt about it to late, but maybe somebody finds it useful:)

Close to the airport, convinient room, very good restaurant nearby.

Stayed in February 2024

Staff aren't super friendly if you don't speak Italian. Got in a bit of confusion about paying for breakfast; they were rude. My intention wasn't to skip paying. However, when I am told "pay next time" I assume at checkout or next day... I was chased down as I was exiting the breakfast location to pay which was embarrassing given that I had no problem paying... It's not my fault you communicated the wrong thing, but they were rude about it like I was trying not to pay. It was frustrating. I get that I don't speak a lick of Italian, but don't assume I am trying to skip paying; that's just rude. Plus it's on their file that it's work travel, I am not going to try to save my company 10 euro... LOL Free WiFi was crap and not secure; not setup as a guest WiFi. Anyone can connect to your device. You can stream to other people's chrome casts for fun. Make sure to enable your firewall if connecting, better yet use a travel router. Speed was not great, you wont be making any video calls and at busiest times checking your email will be painful. So, I wouldn't recommend using it for work... No screens on windows, which isn't great given you have to keep the window open at all times to keep the room cool. So, you better get used to the bugs coming in from the outside if you like cool temperatures like I do.

Clean and new-ish, though there are some questionable repairs everywhere like staples and exposed screws in the wall. The breakfast is good and there is a lot of choices, but it's generally not included in the reservation.

Stayed in March 2024

Noisy chime on clock out front.And not hotels fault,but there were a noisy group of people near the entrance late at night keeping me awake

Stayed in March 2024