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Reviews of Waiheke Island Resort Conference & Accomodation Centre 4 stars

4 Bay Road, Palm Beach, 1081 Ostend, New Zealand

#7 of 9 hotels in Ostend

Guests' Choice

Review score

Based on 228 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.6

  • Facilities

    8.1

  • Staff

    8.6

  • Value for money

    7.7

  • Free WiFi

    7.1

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Showing 1 – 25

  • Reviewed: 23 March 2024

    7.0
    Excellent place for a conference, but if you're a tourist don't go without a car.
    • Leisure trip
    • Couple
    • Studio with Sea View
    • Stayed 1 night

    The restaurant was hardly ever open, and it's hard to find places to eat near there. The Front Desk was also very rarely open. It was mostly conference attendees, so the restaurant was reserved for them.

    Excellent views of the beach. Walking distance to the best restaurant on the island, and Palm Beach is a less touristy place to enjoy a swim and a tan.

    Stayed in March 2024

  • Reviewed: 14 January 2024

    8.0
    Waiheke Resort
    • Leisure trip
    • Couple
    • Studio with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Expected more for price. Lacking attention to detail.Coffee wasn't replenished for 2 days. No plunger coffee. No umbrella or shade on deck. Minibar and snacks available but way too expensive. Restaurant only open Thurs - Sunday.

    Beautiful view. Bed comfortable and nice linen. Shower good pressure. Swimming pool was amazing!! Clean and a lovely pool area.

    Stayed in January 2024

  • Reviewed: 11 November 2023

    7.0
    Was fine, not bad, not great…
    • Leisure trip
    • Couple
    • Studio with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Parking was a bit average, little bit out of the way, un forecasted rain made a massive noise during the night hitting the tin at bottom of our door, not too bad but I would expect better that that….

    It was fine not amazing, location was okay, facilities were fine, wouldn’t recommend against but next time I would probably stay somewhere different… only one tea bag, I’m not a nanna but cummon cuz

    Stayed in November 2023

  • Reviewed: 9 November 2023

    8.0
    Wish we could stay another night
    • Leisure trip
    • Couple
    • Studio with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Great location. Great facilities Friendly staff

    Stayed in November 2023

  • Reviewed: 2 July 2023

    7.0
    Stay ruined by dinner experience
    • Leisure trip
    • Couple
    • Studio with Sea View
    • Stayed 1 night
    • Submitted via mobile

    The restaurant was absolutely rubbish. Due to location, we didn't have a choice to eat there. Overcooked steak, waitress forgot some of our order and our takeaway dessert tasted like a supermarket bought cheesecake. Will never ever go here again.

    The room was tidy and had accommodation had basic ammenities.

    Stayed in June 2023

  • Reviewed: 10 April 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Studio with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    We got a downstairs room and the room above had kids and when they woke up every foot step was heard. They are kids all good but could be better if they had downstairs so we could sleep in more.

    Bar staff were awesome. Friendly and helpful.

    Stayed in April 2023

  • Reviewed: 13 January 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Studio with Sea View
    • Stayed 8 nights

    Cleaning was a big problem, we were there for 9 days and although I asked for housekeeping to clean the unit I was in, it did not happen. I was unable to clean myself as there was not tools to do so e.g. a broom/vacuum cleaner, products cloths etc. There were a lot of ants as well.

    The location was great, the beds were comfortable and the linen being changed each day was exceptional.

    Stayed in January 2023

  • Reviewed: 10 January 2023

    8.0
    great place to relax
    • Leisure trip
    • People with friends
    • Villa with Sea View
    • Stayed 1 night
    • Submitted via mobile

    All the stairs

    our 2 bedroom unit was lovely, great view

    Stayed in December 2022

  • Reviewed: 1 November 2022

    8.0
    A great place to take the extended family. Thoroughly enjoyed by 3 generations :)
    • Leisure trip
    • Family with young children
    • Villa with Sea View
    • Stayed 2 nights

    Facilities accommodated different ages

    Stayed in October 2022

  • Reviewed: 31 October 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Studio with Sea View
    • Stayed 1 night
    • Submitted via mobile

    The outdoor hot tub was cold and low in water by the time other guests finished in it. It was supposed to be shared but the same group held it for hours. I think there should be some management over this.

    The rooms and the scenery are beautiful. The staff are very friendly too. It's pretty central to the wineries and the food on site is awesome.

    Stayed in September 2022

  • Reviewed: 23 October 2022

    8.0
    relaxing
    • Leisure trip
    • Group
    • Studio with Garden View
    • Stayed 1 night
    • Submitted via mobile

    the location and the views

    Stayed in October 2022

  • Reviewed: 16 October 2022

    7.0
    Great wee place to stay but really needs a refresh
    • Leisure trip
    • Group
    • Two-Bedroom Villa
    • Stayed 1 night

    The place is starting to show its age a bit, and for the price of over 400 NZD a night, the villas really need a re-fresh. Chipped paint off walls, yellow heaters, ripped material on the sun lounges, water cup marks on tables, sand in the sofa, and cracked tiles in the bathroom. One towel per person (no pool/spa towels) and !no robes/slippers!

    The location, view and spa pool area are great. The staff were friendly. We found the beds to be comfortable. We have stayed before and we would stay again.

    Stayed in October 2022

  • Reviewed: 22 September 2022

    9.0
    we only spent one night. The mini golf needs up dating but it was fun.
    • Leisure trip
    • Family with young children
    • Villa with Sea View
    • Stayed 1 night
    • Submitted via mobile

    beautiful outlook, modern two bedroom two toilet villa, with a large deck

    under construction, our villa was wonderful

    Stayed in September 2022

  • Reviewed: 12 September 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Studio with Garden View
    • Stayed 2 nights

    It would have been better if the room had a coffee plunger, salt and pepper shakers and the icebox in the freezer had of been defrosted.

    The view was spectacular.

    Stayed in September 2022

  • Reviewed: 1 September 2022

    7.0
    nice location. great view. uncomfortable beds
    • Leisure trip
    • Couple
    • Studio with Sea View
    • Stayed 1 night
    • Submitted via mobile

    the bed was very uncomfortable that I slept poorly

    the hot tub and pool were lovely. having a Kitchenette was also helpful.

    Stayed in September 2022

  • Reviewed: 28 August 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Studio with Sea View
    • Stayed 1 night
    • Submitted via mobile

    One side of bed was uncomfortable due to a obvious dip in mattress room 47

    Stayed in August 2022

  • Reviewed: 21 August 2022

    7.0
    nice location, comfortable & quiet
    • Leisure trip
    • Family with young children
    • Villa with Sea View
    • Stayed 1 night
    • Submitted via mobile

    location- some way from shops/cafes etc.

    clean, quiet, friendly staff

    Stayed in August 2022

  • Reviewed: 2 August 2022

    9.0
    Had a wonderful stay
    • Leisure trip
    • Group
    • Studio with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Could do better with the crockery in the rooms.

    The location is awesome. Close to town. The stay was awesome, very accommodating to requests.

    Stayed in July 2022

  • Reviewed: 10 July 2022

    8.0
    The perfect family get away.
    • Leisure trip
    • Family with young children
    • Villa with Sea View
    • Stayed 1 night

    The view from our accommodation was beautiful. The location was peaceful and just a short walk to a stunning beach. The staff were all lovely and the restaurant had a great atmosphere.

    Stayed in July 2022

  • Reviewed: 7 July 2022

    8.0
    Beautiful, epic location!
    • Leisure trip
    • Group
    • Villa with Sea View
    • Stayed 1 night
    • Submitted via mobile

    The outside lights on outside the bedrooms made it hard to sleep especially when the security lights came on. Needs extra block out curtains over the small windows as the wooden blinds dont block out the light.

    Great location, nice clean apartments. Spa and pool were really nice to enjoy. Incredible friendly staff, very happy to accomodate and assist us with queries.

    Stayed in July 2022

  • Reviewed: 4 July 2022

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Studio with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Just that there could be a more environmentally friendly way of having dishwashing liquid.

    Great location, and great friendly staff

    Stayed in July 2022

  • Reviewed: 3 July 2022

    8.0
    Brilliant location, beautiful view, friendly & helpful staff and modern apartments.
    • Leisure trip
    • Group
    • Two-Bedroom Villa
    • Stayed 1 night

    Kettle in room 45 doesn't work. Eggs were too hard at breakfast.

    View is gorgeous. Rooms were clean and tidy and nice.

    Stayed in July 2022

  • Reviewed: 3 July 2022

    9.0
    Comfortable and spacious rooms, great value.
    • Leisure trip
    • People with friends
    • Two-Bedroom Villa
    • Stayed 1 night
    • Submitted via mobile

    Spacious rooms and great value for money with a beautiful sea view. Our Villa also had a fabulously large deck to soak up morning sun.

    Stayed in July 2022

  • Reviewed: 3 July 2022

    8.0
    Great location, Good newly upgraded rooms. However due to the long weekend the prices was a bit high
    • Leisure trip
    • Family with young children
    • Villa with Sea View
    • Stayed 1 night

    I loved the Jacuzzi as it was a wet cold evening.

    Fantastic View.. Great location as well.

    Stayed in June 2022

Showing 1 – 25

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