4 Bay Road, Palm Beach, 1081 Ostend, New Zealand
#7 of 9 hotels in Ostend
Guests' ChoiceBased on 228 hotel reviews
8.0Cleanliness
8.7
Comfort
8.7
Location
8.6
Facilities
8.1
Staff
8.6
Value for money
7.7
Free WiFi
7.1
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End of dialog contentReviewed: 23 March 2024
Xandra
United StatesThe restaurant was hardly ever open, and it's hard to find places to eat near there. The Front Desk was also very rarely open. It was mostly conference attendees, so the restaurant was reserved for them.
Excellent views of the beach. Walking distance to the best restaurant on the island, and Palm Beach is a less touristy place to enjoy a swim and a tan.
Stayed in March 2024
Reviewed: 14 January 2024
Jacquie`
New ZealandExpected more for price. Lacking attention to detail.Coffee wasn't replenished for 2 days. No plunger coffee. No umbrella or shade on deck. Minibar and snacks available but way too expensive. Restaurant only open Thurs - Sunday.
Beautiful view. Bed comfortable and nice linen. Shower good pressure. Swimming pool was amazing!! Clean and a lovely pool area.
Stayed in January 2024
Reviewed: 11 November 2023
Matthew
New ZealandParking was a bit average, little bit out of the way, un forecasted rain made a massive noise during the night hitting the tin at bottom of our door, not too bad but I would expect better that that….
It was fine not amazing, location was okay, facilities were fine, wouldn’t recommend against but next time I would probably stay somewhere different… only one tea bag, I’m not a nanna but cummon cuz
Stayed in November 2023
Reviewed: 9 November 2023
Kane
New ZealandGreat location. Great facilities Friendly staff
Stayed in November 2023
Reviewed: 2 July 2023
Kesh
New ZealandThe restaurant was absolutely rubbish. Due to location, we didn't have a choice to eat there. Overcooked steak, waitress forgot some of our order and our takeaway dessert tasted like a supermarket bought cheesecake. Will never ever go here again.
The room was tidy and had accommodation had basic ammenities.
Stayed in June 2023
Reviewed: 10 April 2023
Johnston
New ZealandWe got a downstairs room and the room above had kids and when they woke up every foot step was heard. They are kids all good but could be better if they had downstairs so we could sleep in more.
Bar staff were awesome. Friendly and helpful.
Stayed in April 2023
Reviewed: 13 January 2023
Raelene
New ZealandCleaning was a big problem, we were there for 9 days and although I asked for housekeeping to clean the unit I was in, it did not happen. I was unable to clean myself as there was not tools to do so e.g. a broom/vacuum cleaner, products cloths etc. There were a lot of ants as well.
The location was great, the beds were comfortable and the linen being changed each day was exceptional.
Stayed in January 2023
Reviewed: 10 January 2023
Susan
AustraliaAll the stairs
our 2 bedroom unit was lovely, great view
Stayed in December 2022
Reviewed: 1 November 2022
Paul
New ZealandFacilities accommodated different ages
Stayed in October 2022
Reviewed: 31 October 2022
Debbie
New ZealandThe outdoor hot tub was cold and low in water by the time other guests finished in it. It was supposed to be shared but the same group held it for hours. I think there should be some management over this.
The rooms and the scenery are beautiful. The staff are very friendly too. It's pretty central to the wineries and the food on site is awesome.
Stayed in September 2022
Reviewed: 23 October 2022
Nancy
New Zealandthe location and the views
Stayed in October 2022
Reviewed: 16 October 2022
Newzealandauckland
United KingdomThe place is starting to show its age a bit, and for the price of over 400 NZD a night, the villas really need a re-fresh. Chipped paint off walls, yellow heaters, ripped material on the sun lounges, water cup marks on tables, sand in the sofa, and cracked tiles in the bathroom. One towel per person (no pool/spa towels) and !no robes/slippers!
The location, view and spa pool area are great. The staff were friendly. We found the beds to be comfortable. We have stayed before and we would stay again.
Stayed in October 2022
Reviewed: 22 September 2022
Hoskin
New Zealandbeautiful outlook, modern two bedroom two toilet villa, with a large deck
under construction, our villa was wonderful
Stayed in September 2022
Reviewed: 12 September 2022
Jo-anne
New ZealandIt would have been better if the room had a coffee plunger, salt and pepper shakers and the icebox in the freezer had of been defrosted.
The view was spectacular.
Stayed in September 2022
Reviewed: 1 September 2022
Ashley
New Zealandthe bed was very uncomfortable that I slept poorly
the hot tub and pool were lovely. having a Kitchenette was also helpful.
Stayed in September 2022
Reviewed: 28 August 2022
David
New ZealandOne side of bed was uncomfortable due to a obvious dip in mattress room 47
Stayed in August 2022
Reviewed: 21 August 2022
Sarah
New Zealandlocation- some way from shops/cafes etc.
clean, quiet, friendly staff
Stayed in August 2022
Reviewed: 2 August 2022
Sanjni
AustraliaCould do better with the crockery in the rooms.
The location is awesome. Close to town. The stay was awesome, very accommodating to requests.
Stayed in July 2022
Reviewed: 10 July 2022
Belinda
New ZealandThe view from our accommodation was beautiful. The location was peaceful and just a short walk to a stunning beach. The staff were all lovely and the restaurant had a great atmosphere.
Stayed in July 2022
Reviewed: 7 July 2022
Amy
New ZealandThe outside lights on outside the bedrooms made it hard to sleep especially when the security lights came on. Needs extra block out curtains over the small windows as the wooden blinds dont block out the light.
Great location, nice clean apartments. Spa and pool were really nice to enjoy. Incredible friendly staff, very happy to accomodate and assist us with queries.
Stayed in July 2022
Reviewed: 4 July 2022
Melissa
New ZealandJust that there could be a more environmentally friendly way of having dishwashing liquid.
Great location, and great friendly staff
Stayed in July 2022
Reviewed: 3 July 2022
Angie
New ZealandKettle in room 45 doesn't work. Eggs were too hard at breakfast.
View is gorgeous. Rooms were clean and tidy and nice.
Stayed in July 2022
Reviewed: 3 July 2022
Jannah
AustraliaSpacious rooms and great value for money with a beautiful sea view. Our Villa also had a fabulously large deck to soak up morning sun.
Stayed in July 2022
Reviewed: 3 July 2022
Prasad
New ZealandI loved the Jacuzzi as it was a wet cold evening.
Fantastic View.. Great location as well.
Stayed in June 2022
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