Not enough towels, phone to the reception wasn’t working and missing a mini fridge to storage any fresh water or goods.

How close was to the center, the parking, the breakfast, installation and staff.

Stayed in September 2023

The pillows are ridiculous - so small and hard. Super uncomfortable. They key card to the door didn’t work any time we tried which was a pain if you forgot something in the room or were arriving back to the room late. Expensive for what you got. Noisy room from planes constantly going over. AC in room didn’t work

Fantastic breakfast. Comfortable enough stay

Stayed in September 2023

Nothing!

We loved the variety of the breakfast, the staff was lovely and helpful, all in all it was a great experience.

Stayed in September 2023

no electric kettle and cups in the room, which is standard in ibis in other countries

Good location

Stayed in September 2023

Blanket was too warm. Car-parking is very narrow because of the pillars.

Near the Gulbenkian museum.

Stayed in September 2023

Friendly, welcoming staff with excellent English skills made a difference. The room was clean, comfortable and spacious, the breakfast buffet was worth it with plenty of tasty treats.

Stayed in August 2023

Overall good location + good service by staff

Stayed in August 2023

To hot. The air conditioner is controlled by the building. There is a thermostat control in the room but it does not do anything

Stayed in September 2023

Room was very small , hardly room to open a suitcase.

Location of hotel good & close to Metro staation

Stayed in September 2023

monotonous breakfast, it's difficult to eat something for people who don't eat bread or sweets,

freshly squeezed juice, quite good coffee

Stayed in August 2023

Small bedroom A bit noisy from planes.

The staff were amazing. The breakfast was tasty and plentiful Close to metro station to downtown

Stayed in September 2023

Rooms to small and parking very thight. No diversity on breakfast

Good.connection if you want to visit other places in Lisbon and outside the city. Nice personnel and nice restaurants clise to hotel.

Stayed in September 2023

We did have to change rooms; problem with flush on one of the toilets and no air conditioning, but no issues to change rooms.

Very reasonable, good location and clean throughout. Sheets and towels were replaced daily.

Stayed in August 2023

Its a bit far out of the centre.

Very comfortable and quiet, great facilities, friendly staff and you can checkin at night.

Stayed in August 2023

It’s too far from the historical area and where things happens. You have to use the trains to first go to the centre city and later to where you want to go.

The breakfast is really good! The rooms were clean and comfy. Elevator music is extra!

Stayed in August 2023

room is small, with small window, but normal. There is no fridge in the room.

breakfast is good, but without vegetables, bed is better, good sleeping, room is very clean

Stayed in August 2023

Staff

Stayed in August 2023

Restaurant didn’t have a very good selection and certainly no gluten free veggie options. They only had limited options from the menu at 1030 which was disappointing after a long day. I had to just have crisps as evening meal! Sat nav took me to back entrance so taxi had to spend another 10 mins going all round to front

Staff were really friendly and it had most things I needed. 24 hour reception, was clean and had products.

Stayed in August 2023

The size of the room, too little

Location, area near all necessity. Close to the tube station.

Stayed in August 2023

Parking for 7 cars in front of the hotel. On Sunday we were allowed to park in a nearby parking lot. On Monday morning, under the windshield, a surprise of 30 euros was waiting for us. There was a problem due to incorrect parking. They helped us solve it.

Stayed in June 2023

- Breakfast was not that great. Me and my husband payed 8.50 euros per person ( I think) for one day just to try it and it had croissants, bread, butter, ham, cheese and few other things like Pastel de Nata but it wasn’t that good. You have to make your own orange juice which I think was unhygienic as I saw people touching the spinning thing of the juicer with their hands. We did miss a good toast with sausage and bacon but, you know, it’s Portugal and this is not the culture, so it’s fine. Overall I’d give it a solid 6/10 for the breakfast. - I wish they had more plugs in the rooms cause as far as I know there was just one extension with a couple plugs. - The aircon could be stronger but it still sufficed and made us fresh in this hot august weather. - Hairdryer could be better and stronger but it still worked. - Wifi is good but not good if you need to attend a meeting when working remote. - Didn’t have an iron in the bedroom but I’m pretty sure you can ask for it (I didn’t use it) and no mini fridge (which would have been really useful) but apparently you can store things in a fridge in the common areas upon request (I also didn’t check that).

- Staff very kind and helpful. We lost our keys once and forgot the keys inside another time and they took care of it in less than a minute. - 24/7 bar and reception and it made us feel really safe whilst having a smoke outside, waiting for food delivery or waiting for an Uber. - The location is in a really safe area (not that close to the city centre but you can easily get a 7 euro uber there). - They have locks inside of the room that you can only lock from inside, good for solo travellers and girls specially that want to feel safer, no need to bring that extra locker. - Bathroom, room, bed and bedding, everything super clean and they have got shampoo/conditioner, body wash and hand soap for you. - Bed really comfy and not noisy - They have got lockers if you need to keep your bag there if you check out but you only leave at night for example. - walls are not that thin so you don’t really hear everyone.

Stayed in August 2023

Location was perfect, easy to access by car, close to metro which takes you quickly to the city. For someone who travels with a dog; nice green areas near by hotel to walk around with dogs and even a small dog park is located right behind the hotel!

Stayed in August 2023

The room was so small

Stayed in July 2023

Weak shower water pressure, sounds really travel from hallway ex: other guests talking and door slamming

Comfortable bed, large bathroom, good location to park areas and bus station, had a nice restaurant/bar area and a vending machine in the lobby, a couple of other restaurants and a Chinese Bazar close by if you need to pick up extra things like souvenirs or an extra bag before you leave.

Stayed in July 2023

I hope there is a small fridge in the room

The location is at reasonable price, 15 mins car ride to airport so it’s convenient for travellers who has to catch an early flight. The room can suit two ppl with large luggages ^^ TV is new so we enjoyed sone TV time there. The bathroom is large, the room totally exceed my expectation The staff here were so attentive! The basin in the bathroom seemed stuck so we called the reception to fix it. The housekeeping almost come up at once and they even cleaned the whole bathroom (not only the basin) after fixing it.

Stayed in July 2023