3400 Norman Berry Drive, Atlanta, GA 30344, United States
#227 of 264 hotels in Atlanta
Guests' ChoiceBased on 339 hotel reviews
6.1Cleanliness
7.0
Comfort
7.2
Location
7.6
Facilities
6.6
Staff
7.2
Value for money
6.4
Free WiFi
7.5
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End of dialog contentReviewed: 14 January 2024
Colleen
CanadaHad to be at airport early , absolutely no coffee until 6:30 am , we were in lobby at 5:30 waiting for shuttle at 6am would have been nice to have a coffee while waiting , bathroom trim was all broken , tap was backwards
Stayed in November 2023
Reviewed: 30 December 2023
Jonelle
United StatesNo breakfast. Checked out early
Stayed in December 2023
Reviewed: 16 November 2023
Terrie
United StatesShower water wasn't hot Staff at the front desk unfriendly The elevator was iffy It just seems like it has gone down since last I stayed, which was last year.
Bed and air
Stayed in November 2023
Reviewed: 24 October 2023
Kenneth
United StatesNo clock in room and no mat in bathroom.
Convenient to airport
Stayed in October 2023
Reviewed: 23 October 2023
Rebecca
United StatesBathroom had deep dirt in corners and caulking had mould embedded in the caulking. Restaurant was shut down for some reason when we arrived hungry. Had to Uber to sub par one nearby. One elevator out of service and one that was working sounded as if it might break any minute.
It was close to airport and had shuttle
Stayed in October 2023
Reviewed: 22 October 2023
Melanie
United StatesNo cookies were available at check-in. (They've been out for two weeks.) The ice machine was removed from our floor. The shower barely got warm when turned to the hottest setting. The only toiletry in the room was conditioner (no shampoo or soap). There was only one set of towels available for two guests. (Front desk did provide more after I called.)
The bed was soft and comfortable. The room was spacious.
Stayed in October 2023
Reviewed: 14 September 2023
Alan
United StatesStaff is rude and not nice. A/c is loud. No tub in the room. No cookies at the front desk. No washing detergent avaiable for the washing machine. The shuttle service to the airport is Hilton shuttle not double tree.
Quiet location away from the airport
Stayed in September 2023
Reviewed: 10 September 2023
Nikki
United StatesYour hotel was a great experience, thanks for your hospitality.
Stayed in September 2023
Reviewed: 19 July 2023
Robert
United States Minor Outlying IslandsThere was no hot water for the shower. Had to call the desk The bathroom on the lobby floor was full of toilet paper on the stall floors and soap dispenser on the counter not filled.
Location to the Airport was great. The shuttle drivers were very friendly and accomodating. Room service was prompt.
Stayed in July 2023
Reviewed: 26 June 2023
Mark
United KingdomPrice quoted on booking.com was different to what was paid (considerably)
Breakfast was additional cost and expensive e.
Stayed in June 2023
Reviewed: 22 May 2023
Corella
United Statesask front desk twice for room service. No room service had to go to the front desk to get towels and wash cloths
easy to find
Stayed in May 2023
Reviewed: 23 April 2023
Brascom
United StatesClose to the Atlanta Tech College www.megap.c0m
Close by airport www.megap.com
Stayed in April 2023
Reviewed: 1 January 2023
Ronnie
United Statesthey had no hot water and when they did it literally took 25 to 30mins to heat up after leaving it run for that long or longer.
The ambience
Stayed in December 2022
Reviewed: 21 December 2022
Jennifer
United Stateshot water in room didn’t work and door for frig was off the hinges
nice and clean
Stayed in December 2022
Reviewed: 12 October 2022
Lenore
United Statesthe toilet clogged for the smallest reason; maintenance took almost 5 hrs to come so I requested a plunger myself and had to keep in room with me the whole visit
location
Stayed in October 2022
Reviewed: 12 September 2022
Danielle
United Statesour shower door didn’t close water was everywhere
nothing
Stayed in September 2022
Reviewed: 2 September 2022
Luis
EcuadorThe men who works in restaurant dont help us with water and coffee
Stayed in September 2022
Reviewed: 29 August 2022
Angela
United StatesI didn’t like staying in a handicapped room, bathroom was off. The bed was poorly made and debris was left on the floor. Didn’t care to go to the sixth floor for ice. The ice maker on the seventh floor was broken. Paying for parking if you are a guest how else will you get there. Charged my card an extra $50.00 didn’t know about that, even though she said I would get it back.
The Cookies for sure but I had to ask for them, she didn’t offer. There were others who didn’t know about them and had to ask her also. She was not friendly at all.
Stayed in August 2022
Reviewed: 10 August 2022
Eadaoin
Cayman IslandsHotels needs an facelift and repairs. Cable didnt work Water was luke warm Bathroom was not the cleanest
Staff were friendly and helpful, no issues whatsoever with the staff.
Stayed in August 2022
Reviewed: 16 July 2022
Theondra
United StatesNo cookies
Clean
Stayed in June 2022
Reviewed: 17 June 2022
Jerry
United StatesBathroom could use some remolding TLC. The water had to be shut off on my last day so I had to check out early.
Comfy Beds
Stayed in June 2022
Reviewed: 22 May 2022
Amber
United Statesthe room that I booked looked really old
nice location
Stayed in April 2022
Reviewed: 24 April 2022
Isabel
United Statesdust and the linens in the bed was not clean it was smelling and next day no service to clean the room
dust inside
Stayed in March 2022
Reviewed: 6 April 2022
Conor
United StatesBIGGEST ISSUE: I booked a room WITH BREAKFAST and was told breakfast was not available to us!
Nice place
Stayed in April 2022
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