23932 Paseo De Valencia, Laguna Hills, CA 92653, United States
#1 of 4 hotels in Laguna Hills
Guests' ChoiceBased on 2017 hotel reviews
8.4Cleanliness
8.6
Comfort
8.6
Location
8.9
Facilities
8.4
Staff
8.8
Value for money
8.7
Free WiFi
8.2
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End of dialog contentReviewed: 1 September 2023
Savannah
United StatesFront desk was not always available. Sulfuric smell coming from sink. Fire station is right next door which meant relatively frequent ambulance/firetruck sirens at any time of the day. The property did not respond to messages on Booking.
Spacious room. TV with HDMI chord allowed connection to laptop. Close to pharmacies and convenience stores. Very quiet, could not hear other rooms or outside at all except the fire station. Helpful staff replaced malfunctioning AC unit. If your AC unit is noisy, ask for a replacement ASAP.
Stayed in August 2023
Reviewed: 31 August 2023
Nicole
United StatesShowing major signs of age
Quiet despite being near freeway. Great landscaping.
Stayed in August 2023
Reviewed: 29 August 2023
Hoisington
United StatesNot being able to check in a little earlier
garden courtyard was pleasant
Stayed in August 2023
Reviewed: 26 August 2023
Charlotte
United StatesOur AC unit started squealing at 4 a.m. Fortunately, the weather permitted opening the window and we did manage to get back to sleep.
Great location, lovely grounds, comfortable room, clean. Breakfast was adequate. Good proximity to eats and drinks in the area, as well as other attractions.
Stayed in August 2023
Reviewed: 23 August 2023
Pam
United StatesThe breakfast was standard. The hotel is easy to get to from the 5. Perfect on and off.
Stayed in August 2023
Reviewed: 23 August 2023
Marco
ItalyWhen I added a couple days( weekdays) they told me they would take care of it in a seperate booking. I was not told I would be charged a higher rate than booking.com rates and was even though I spoke with the manager.the proximity to a fire station was a bit disruptive. The washing machine needed cleaning and there were several paint chips that needed paint as well as damage to furniture. But none would prevent me from returning.
Probably the most comfortable bed I've slept on. The landscaping was beautiful.the shower was good and everything worked well and was ample. The staff was friendly and responsive other than my comment in the negative comments. Easy access to most southern California beaches and attractions by car and likely bus although I didn't look into it. the free trolley in Laguna is great!
Stayed in August 2023
Reviewed: 23 August 2023
Jody
United StatesThe grounds were beautiful, gorgeous roses, and flowers, and lots of shade! Centrally located to many many other tourist locations.
Stayed in August 2023
Reviewed: 22 August 2023
Joe
United Statestry a non-handicap room next time.
room available when we checked in a bit early.
Stayed in August 2023
Reviewed: 21 August 2023
Jesse
United StatesMore breakfast
Location was great. The breakfast could be a little bit more toast some eggs just a little bit more.
Stayed in August 2023
Reviewed: 21 August 2023
Ruth
United Statesbreakfast was very average
location, price
Stayed in August 2023
Reviewed: 21 August 2023
Zeeshan
United KingdomBreakfast was good but could of had more options
Staff
Stayed in August 2023
Reviewed: 19 August 2023
Rex
United StatesThe breakfast was very meager and I went to a local restaurant to eat about an hour later.
It is clean and safe and very close to shopping and freeway. The rooms are very quiet.
Stayed in August 2023
Reviewed: 18 August 2023
Jeremy
United KingdomBreakfast very basic
Location, gardens and surrounding amenities
Stayed in August 2023
Reviewed: 18 August 2023
Pat
United StatesWould have liked a private sink/mirror in the toilet area away from bedroom
Location was convenient Breakfast was good
Stayed in July 2023
Reviewed: 17 August 2023
Herrera
United StatesNothing
It was perfect
Stayed in August 2023
Reviewed: 15 August 2023
Gerrie
United StatesWifi really sucks and I could not work- place me in a panic mode. Don’t stay here if you need wifi
The setting and location
Stayed in August 2023
Reviewed: 15 August 2023
Dawn
United StatesWish the breakfast was better, more choices, some warm food
The property is beautiful!!
Stayed in August 2023
Reviewed: 15 August 2023
Maria
United StatesTv is outdated. Ac did not really cool down the room. Had to wait until 3:30 to get room despite check in time being 3pm.
The staff was nice. The room was clean. The bathroom was clean.
Stayed in July 2023
Reviewed: 14 August 2023
Crystal
New ZealandGreat staff so friendly and helpful
Stayed in August 2023
Reviewed: 13 August 2023
Laiz
United StatesThey could have one more fruit option for breakfast and also almond milk for who is lactose free!
It was such a great location, a lot of restaurants around, market, cvs! The hotel staff was super friendly, nice breakfast, comfy room!
Stayed in August 2023
Reviewed: 12 August 2023
Candise
United StatesCute property no resort fees or parking. Coffee and bagels etc free in the morning.
Good location. I would recommend the courtyard rooms ours faced the street was noisy at night.
Stayed in July 2023
Reviewed: 9 August 2023
Craig
CanadaTV s need to be updated and some room maintenance could be caught up on..but it's very bisy and popular!!
Pool and on-site breakfast and close to several restaurants and shopping and central location for our adventures. Beautiful gardens and upkeep!
Stayed in August 2023
Reviewed: 8 August 2023
Marcus
Denmarkthere was lashes on the floor that i multiple times accidently stepped on which is really nasty
staff was nice
Stayed in July 2023
Reviewed: 7 August 2023
Jackson
United StatesNothing
Parking was great right I front of our room. Breakfast was a very nice set up. Loved the fact we had a refrigerator and a coffee maker.
Stayed in August 2023
Reviewed: 6 August 2023
Gustavo
United StatesBathroom a bit small.
Good location , very clean place. Loved that the pool was open late.
Stayed in August 2023
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