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I had a very disappointing experience at this hotel in Armenia. Although it claims to be a five-star hotel, the service and overall quality were nowhere near five-star standards. The breakfast was one of the worst I have experienced. Many of the food items were of very poor quality and not appetizing at all. The biggest issue was the receptionist, Meliza. She was extremely rude and disrespectful throughout my stay. During check-out, she threw my key card back at me and basically told me to leave. This was completely unprofessional and unacceptable, especially in a hotel that advertises itself as five-star. Overall, the service was poor, the staff lacked professionalism, and the experience was very disappointing. I would not recommend this hotel to anyone.👎👎👎👎👎👎👎

Virkelig rent og venligt personale. Fin lille osae udenfor byen. Fin lille morgenmad, som gør en tilpas mæt til en god byvandring efter. De var søde at stille en vand hver dag. God service.

Beliggenhed og hjælpsomt personale, som hjalp med parkering og taxi, da vi midt om natten havde brug for taxi til lufthavnen. God service ved morgenmaden og vores rengøringsdame på 13 etage.

Bedste tænkelige beliggenhed, hvis man ikke vil betale overprisen hos de store internationale kæder. Man er 5 minutters gang fra byens absolutte centrum. Morgenmaden er en blanding af armensk og lidt internationalt. Den er udmærket. Og personalet er helt i top. Meget, meget anbefalelsesværdigt. Centralt, men roligt. Der er alt, hvad man har brug for, men ikke mere - det er derfor, prisen kan holdes på et meget fordelagtigt niveau. Savner man noget, hjælper personalet.