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An excellent spacious room, soft towels, cleanliness. The staff were always smiling and ready to help with every small detail. We were super tired and felt that we reached a place of refuge where we could get all the rest we needed. The staff were even comfortable with checkout hours. I'm not sure what to focus on. The big big bath? The comfy robes? The beautiful view? This hotel just checked all the blocks. It's an ultimate hotel experience straight from Hollywood movies

The beds were very comfortable and the staff was very kind. This hotel (and region) seems to cater towards German tourists. So speaking a little bit of Deutsch will absolutely make things easier. The price was excellent and it’s just across the street from the beer spa.

The hotel was spacious and clean. The rooms were generously sized, and there was a quality, good-smelling linen.

We arrived early but they let us offer the room to checked-in. It's very friendly. The room has everything we need. The bed mattresses were very comfortable. The location was also good. You can access many places within walking distance. The staff at the hotel restaurant were friendly and helpful.

Perfect ratio price / service -> free wellness

Very nice and helpful staff (reception, breakfast and dining area) Clean Good breakfast and dinner (even enough options for vegetarians!) Location is the best possible in town very friendly Spa doctor Treatments and therapists were great

One of a number of spas in Františkovy Lázně, Czechia, this one rated four stars. Extensive spa treatments available; in winter room rates quite affordable. Some (but not many) places within walking distance.

Hotel is absolutely wonderful and good value for your money if you are lucky book a room with balcony facing park..that is what we had for 2 nights..simply enchanting romantic view..design of the room clean Scandinavian..very pleasant..personnel very helpful always smiling..breakfast good..you can order also lunch and dinner..really very tasty home made Czech cuisine with absolutely delicious soups among other things. Meals are.excellent value!

Horseback riding was easy to organize. We got lots of wood for a private Bonfire.

Beautiful stylish rooms recently renovated and complete with a great shower and full power hairdryer (important for those of us with longer hair). Insulated windows and corridors for great soundproofing. Convenient easy walk from Selb Stadt station. We visited during a local festival and it was very obvious that great care and attention had gone into preparing the rooms and making sure everything was totally perfect. When reading about issues from past reviews I believe the owners have already made many improvements which meant our stay was totally smooth and enjoyable. After some older reviews mentioned struggling with no signage and the digital key, there is a lovely obvious 'Hotel Fontana' sign above the door, the location is easy to find on Google maps and we were offered a traditional keycard for the door to ensure we wouldn't have any issues with the new digital keys. The owner also helped us a great deal by helping us arrange a local taxi connection so that we could make our onward train journey to Prague, and they explored lots of options with us. Honest and friendly service from people who really care about providing a good experience. Last but not least the PILLOWS were fantastic, usually with hotel pillows they are for looks only and you can't use them but these had big lovely cushion pillows, maybe the best I've experienced in any hotel. Well done team Fontana!

Huge room with a kitchen annex and a spacious bathroom. I needed it only for one night to stay during a business meeting. Despite heating, the room had a nice breeze. Breakfast ok, however quite poor choice of products.

The personnel was very nice, the cleaning ladies, waiters at breakfast and the receptionist at Belvedere. Even though some people commented here that wifi was mot working, we were connected at all times (2nd floor). We also arrived when temperatures outside dropped to 10 degrees and while people here complained about rooms being cold, ours was very warm and comfy.

One of the best hotel I've ever stayed Clean, kind, comfortable and good price:)

The location and closeness of spas, plus the car museum nearby was a treat.

Excellent location, good breakfast