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The staff was very polite and courteous.The location is also nice for people looking for peace and quiet. They also changed our room on our request. Our stay was quite good.

One of the best hotels I ever stayed in!!! The service was exceptional. No words The attention to details is incredible and the hotel restaurant is one of the best I have had in all over India.

Nice place with very good amenities.

I loved the location and the property itself being a heritage Portuguese architecture home. The interiors were also nicely done keeping the cultural and traditional aspects of the house. The staff were courteous and always available to assist and help. Overall it was a pleasant stay that felt like home.

Excellent property with spacious rooms, friendly and helpful staff. Would definitely recommend this property to my friends and colleagues.

the isolation, the peace, the tree cover on the hillside, the narrow lanes with colourful houses, the sense of life going quietly on, the backwaters and the fishermen at work at dusk, the birdlife on the swamps, all one could ask for the family were helpful - ranjit took me shopping for groceries - and yet retiring, perfect hosts

I have never met earlier as accommodating as Nelvin, the proprietor at Niko’s. First, as previously arranged, he came to the airport to pick me up. On the way back to the hotel, he gave me a quick tour of the area we were traveling through, a little bit of the history, culture, and customs. No, give me an absolutely beautiful room – at the back of the hotel, overlooking the river. Every morning and evening I was treated to the sight of the fishing, trollers busying themselves for the days catch! While I was at the property, he checked on me numerous times to make sure everything was all right, whether I needed anything, etc. A couple of days, I was a little under the weather. Melvin had breakfast brought up to my room, and made me fresh lime juice to keep me hydrated. Try getting that level of service anywhere else! On a couple of occasions, Nelvin even stopped to chat with me and my friends while we had breakfast, discussing hotels, neutral plans, look at activities, etc. The property is brand new, very well tended, and personally oversee by Nelvin and his family. With only 12 rooms, you’re assured personalized service. Overall, I cannot recommend this hotel, sufficiently enough! Close to beaches, restaurants, shopping, with a great staff, and professional, yet caring service, and a fantastic view of the river at the back of the hotel, this property simply cannot be beat!

Stepping into Casa Susegad is a wonderful escape into the traditional, soul-soothing heart of Goa—a true piece of heritage that feels miles away from the modern bustle. The experience is defined by absolutely exceptional service; the staff provides genuine, warm hospitality that is deeply personalized and anticipates your needs, making you feel more like a treasured guest than a customer. Architecturally stunning, this Indo-Portuguese bungalow offers the perfect quiet getaway, where the only sounds are nature, and every cool, tiled corner encourages you to switch off completely. It is here that the beautiful spirit of 'Susegad'—unhurried contentment—is perfectly preserved, offering an authentic and unforgettable connection to Goan values that are hard to find today.

The ambience, the service, the food.

Good service food location everything was exceptional