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Honestly, I expected discrimination since the hotel was quite far from tourist attractions. Unsurprisingly, there were only Japanese guests as far as we could tell. However, the receptionists were all extremely helpful, professional, and friendly above all. I am from Taiwan and can only speak broken Japanese, yet they didn't treat me differently at all during my stay: unlike some of the restaurant and hotel staff members I had unfortunately encountered elsewhere despite trying not to speak English. Here's the icing on the cake. My wife accidentally forgot a personal item that her late father had left her, because I got the checkout time wrong and had to leave in a hurry. I immediately contacted the hotel, but we were already in a different city far from Gifu. They offered to send the item to our next destination free of charge even though I insisted on paying. I must say the staff was far more professional than some of the staffs of a few expensive, traditional onsen ryokan places we stayed in. Thank you, Hotel Route Inn Ginan Kokudo 21! 誠にありがとうございました！

A (partially) converted love hotel which suited our purpose very well. We were able to park our 2 motorcycles under cover. The large rooms had strong heaters (we arrived wet and cold after a long ride in the rain). There was room service ordered via the TV. Beware it IS (also) a love hotel, so a sense of humour is necessary to make the most of the 'facilities'.

Everything exceeded my expectations. Amazing location, great facilities and spacious.

Great location. A good sized room that was clean and comfortable. We appreciated the close proximity to the train station and to lots of good restaurants

Awesome location, really comfy bed, and so peaceful

The staff are super friendly and attentive! The room is large for Japan. Lots of amenities. Well located in a quiet area.

A pleasant check-in. The front staff were courteous and helpful. The location was great. From the room we could see the river below which was nice. You can have a morning walk / jog beside the river. And at night walk a little further downstream and catch cormorant fishing in action.

Speaceuse space clean and good atmosphere.

I got excellence help with my ferry bookings

The room was spacious, clean and comfortable. The reception was incredible and the hospitality was really welcoming. The breakfast was amazing as well. The view from the room offered an entire view of the city. I would recommend it to anyone staying in Saitama.

The hotel is near train stations and bus stops. Plenty of restaurants around the hotel