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The Location is excellent, seconds from restaurants and attractions. Spa was superb, my husband visited the men Spa at least a couple times a day. The only thing is that the room is a little bit small, but we don’t mind it because the spa and location kind of made up for it. Hotel restaurant is just okay, not much selection to choose from. Staffs were super friendly but they don’t speak much English, but they would go beyond what needed to make sure we are happy. Overall, this is a great hotel to stay at for Tokyo.

My family and I visited Tokyo Disneyland. It was myself, my husband, our 11 year old son and out 21 month old daughter. So we liked how Sheraton was easily accessible to the Park. With Disney bus transportation every few minutes to and from the Disney tram station. Which was right across the hotel. We also loved the kids facility within the hotel. Mini arcade and play area for toddlers. Not to mentioned the buffet! Very clean facility, friendly and helpful staff, and convenient location.

I wish to give special thanks to Ms Kim from Reception. Upon check-in, I was told that my request for a skytree view room could not be met, as the hotel is full. Ms Kim tried very hard to accommodate my request, and came back with not only 1 option, but 3 options to choose from. Though we ended up paying more for a skytree view room, it was totally worthwhile, cause it was my husband's birthday treat and he loved the surprise! We also enjoyed the breakfast buffet spread.

Staff were incredibly helpful. The room was a normal size for Japan but the bed was comfortable, the room was clean and the larger than normal bathroom was greatly appreciated. The hotel is close to a train station making travelling around Tokyo easy. There is a convenience store across the street and a great bakery about 100m past that if you need to grab something to eat on-the-go. Overall, I would recommend staying here. One of the better hotels I have stayed at in Tokyo.

Near to Haneda Airport As is typical in Japan the hotel is clean and staff are well trained and genuinely helpful But it’s Far from down town Tokyo such as Shibuya or Ginza or Roppongi or Shinjuku or anywhere downtown It’s a $60 taxi ride downtown to get there and $60 dollar price to get back - best to be aware that adds $120 to the hotel a day if you plan to visit downtown Tokyo and the journey eats up travel time into your holiday / business time

Despite there being a metro station close by you can get to Shinjuku Station in less than 15 minutes. Great facilities and welcoming staff. There’s a small bar/restaurant just outside the hotel that does great gyoza and a Family Mart less than 2 minutes walk. It’s just outside of the main down strip but still close enough that you can walk there easily. Incredibly close to both Shinjuku park and the gay district of Ni-Chome.

The location was amazing - within easy walking distance of all the key areas/ attractions around Shinjuku and Shibuya. The views from the room were incredible and the bath was even large enough to fit me (6ft+) which was ideal after all the walking you end up doing. Staff were very helpful and friendly, even going the extra mile to help post our wifi rental for us when we left the hotel.

great room in very low price and very convenient location. i stayed here only 1 night before i go back to sydney,the location is very convenient to NRT and yet offers better room than asakusa and ueno.it also close to shibuya or shinjuku or city centre, i will definately go back if i visit japan. the room is much bigger than the hotel i paid more in asakusa

I got a room at the 15th level. The view was beautiful. I can see the Tokyo Big Sight, and the ports. The location of the hotel is nearby the train station. It is about 2 km from all the malls. Walking experience from the hotel to the nearby malls, Giant Sky Wheels, Gundam Statue, Statue of Liberty through the Symbol Promenade Park is the best.

Great location very practical location for all access in Tokyo. Surrounding charming district of Azabu is very nice small area to explore. Easy access to Roppongi area well as Shibuya, Shinjuku. Room is larger than same rate hotel and great for family travel. Clean facilities and small kitchen is easy to use.

The hotel is located 5 minutes from the subway station, which allows you to travel to main areas like Harajuku, Shinjuku, Shibuya and Akihabara within 20-30minutes. This hotel is also very clean with good amenities in the room. There is also a late night ramen shop besides the hotel if you need a supper.

One of the best hotel/hostels I’ve stayed in. Great value for money Extremely comfortable capsule bed (all controlled via an iPod) Fantastic location in Shibuya Very helpful staff Modern lounge areas 24hr free tea and coffee Forget happy hour - this place has a FREE BEER HOUR

Perfect location! Just minutes from Shibuya trains and Shibuya crossing. Hotel was roomy for Japan (which means it was small, but larger than many hotels in Tokyo), and great value for the money. It wasn't a 5 star hotel, but a perfect place to sleep while touring in Tokyo.

If you are travelling alone, don't mind on sharing bathrooms and toilets, and want to save money, staying at capsule hotels in Tokyo is not bad.

Location is great, close to Shinjuku station, entrance to Oedo subway line next door. Airport express bus stop in front of the hotel.

All the staff were professional. My mother was a huge fan of the hotel and she used to take me here for coffee, lunch, etc occasionally when we were in the area ages ago. Cone to think of it it was really odd, but I stayed here for my very first time with my niece for a very special weekend. So so glad I picked this hotel. Guest Service Agents and everyone I encountered gave me very warm welcoming feeling I hadn’t felt at other five-star hotels. Especially all the bartenders and attendants at Aurora should be recognised as one of the best professionals I. the industry. They not only know their products and all the bldgs in Tokyo, they know how to serve you and entertain you with perfect manners.

- Great and varied breakfast, with lots of options. Can also get a Japanese breakfast. - Location, super easy to get around and many good dining options nearby. - Got a free room upgrade without asking (might have been due to low season though, but still). - Customer service was exceptional.

We are new to Japan travel, but we got easily from Tokyo Shinkansen to Shinjuku by subway. From there it was a short walk through a fun area to an imposing hotel complete with its own Godzilla

Good amenities and good location

Room is great, location is quite entertaining, lately a bit too much is going on with the COVID-19 (people drinking on the streets) but there is always security so you feel safe.