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Very high end. Luxurious private onsen, luxurious dining exerience in a private dining room. Dining is only Japanese but you can choose between Japanese and Western breakfast. The Japanese dinner was an experience for us because first time in Japan. We did not like all of it but you could feel it was "haute cuisine". We choose Western breakfast and it was super nice. the location is few minutes from Hakone-Yumoto station but going up hill so better take small bus or taxi. You can walk in the small town full of tourists and shops.

+ Bed was comfortable (although I’d have preferred a harder pillow). + Twin room comes with a toilet and bathroom (toilet and bathroom are separate). + Facial cleanser, toner & moisturiser available at the onsen changing area (not in the room). + Didn’t use the dining area and bar but looked nice. + Minimalistic design but beautifully done up. + Walk the underpass right outside the guesthouse and u are at Gora station. + Excellent value considering that accommodation in Hakone can be pricey.

We stayed at another ryokan twice the cost of Centurion Hakone Bettei and Bettei’s meals and service were better than them by miles. The Staff was extremely helpful. Picked us up and dropped us off at Gora station. They even contacted the gora information center to make arrangement with the workers there for our arrival for pick up. The dinner and breakfast tasted exceptional. Outdoor onsen and views were just as advertised if not better. We will definitely come back next time.

This hotel is located right behind from the Hakone-Yumoto station. It has Onsen, which is nice With one big Onsen bath. My little 3 y.o.girl enjoyed there a lot, Onsen water was not too hot, but very comfortable. Room where we stopped was big enough and you can take onsen bath right in your privet bathroom. Good for that, who has tattoos. In a room you can find extra mattresses and blankets for big company.

Perfect taster of traditional Japanese life Beautiful wooden architecture The onsen (both public and private) were relaxing and clean Delightful and helpful staff Delicious food - we had the 10 course Japanese dinner. Western breakfast of fruit/omelette/bread/coffee was also excellent. Excellent location, just 10 minutes walk from Hakone Yumoto, or 1 stop on the train Feeding the Koi carp

The lady who checked me in was amazing and showed me around for my stay. I checked in on a Friday so I was the only person in the hotel and got the whole place and onsen to myself. And the onsen is amazing especially the outdoor one. The onsen alone makes the whole stay worth it because of the price.

The best part of this guest house is the private onsen; you can use it half an hour a day without any strangers. The staff is very kind and helpful in finding your way in Hakone. The price was very fair for all it had to offer and it is cheaper compared to other ryokans in Hakone!

Traditional breakfast was great, and the private outdoor onsen option was nice as well. The public onsen was nice too. Views were gorgeous since it was basically the highest hotel in Hakone. Room was especially gorgeous!! Tatami was clean and I loved the chairs.

It is a beautiful traditional style ryokan with a nice view. The staff were super friendly. They offer a huge, delicious breakfast. I really enjoyed reserving the private onsen. The location is a couple bus stops from Lake Ashi.

Happy hour and breakfast were lovely. Hotel never felt crowded. Onsen facilities were high quality and also never felt crowded. Shuttle service very useful.

Great hotel with Onsen, the location was great for all the local attractions in Hakone. Evening meal was a great sample of Japanese cuisine

Great hotel, nice rooms, view on the lake and fuji from the park. Onsen is supergreat ! And very nice staff

Staff treated us so well, we came in as it was pouring down with rain but they got us straight away in the little buggy and escorted us made us feel comfortable and relaxed from the get go. The room was perfect, onsen so lovely, the grounds are exceptional and make you feel relaxed with green everywhere. The food, the cafe, everything was exceptional and I can’t believe the great value of everything! Definitely coming back. Very special birthday getaway indeed - thank you for the cake!!

This was just amazing! The buffet breakfast and dinner was the best we've had in our month long trip in Japan. Not to mention the most beautiful room including a private hot bath overlooking Mount Fuji and the surprise Matcha cake that we found waiting for us upon arriving there. What's more? The staff was super helpful and managed to sort a last minute shuttle service for us in order to take us to the center of Hakone. Everything was brilliant!

The hotel was clean, the staff friendly and helpful, and the the hot springs big and plentiful. I loved how we got an introduction from the staff as well as a meal ticket for their delicious breakfast and dinner.

This is a perfect choice for a stay in Hakone. We love everything here, good quality food. New facilities. Professional staff.

Beautiful location. Good onsen facilities, however, they are single sex onsens.