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Very friendly and helpful staff. The manager was extremely accommodating and welcoming. Was always there when I needed anything like when I needed to take a trip to the convenience store or if I wanted to go to a ski resort that is a little further away than Happo One, she always offered me a ride. The breakfast was so tasty, I want the recipe! The beds were so comfy and exactly how I like it. The stay was just so comfortable it felt like I was at home and wanted to stay longer. Good value for money. Would definitely go back again!

My family stayed here for 5 nights for ski holiday. Extremely friendly, helpful and professional staff. They offer free shuttle service that you can book to take/pick you up. Lovely indoor and outdoor onsen perfect to soothe sore muscles after a day of skiing. Spacious clean room with comfortable mattresses on the tatami floor. Spicy rental were professional and they collected all of our gears from the hotel after we left. Short walk to the center of the town. Would definitely stay again if in Hakuba.

Marcus and Kyoko were awesome hosts for our entire stay. Couldn’t have wished for nicer or more helpful people and really made our stay great. They had good recommendations for what resorts to board at given certain weather conditions as well as local restaurants, bars and shops to check out. Convenient location with 3min wall to the main road, 50m walk to the bus stop that takes you to Hakuba 47 and walking distance to Happo One. Would definitely stay here again on our next trip to Hakuba!

Thank you for the hospitality. The kindness and generosity of staffs have touched my heart during my stay. The location is great, it’s close to everything, transportation, sightseeing spot, restaurants, and shopping. The hotel is very clean and nice decoration. The service is the best that I ever experienced in Japan. I would recommend everyone to book it now when you see my review. Of course, I will recommend this property to my friend and will book for my future trip to Hakuba.

The villa was warm, comfortable and spacious for our family of 5 adults. All the amenities you need to self-cater and in walking distance to a huge variety of restaurants, bars & convenience store. A free shuttle service for pick up & drop off as well as to Happo One gondola was provided. Another free shuttle service to Hakuba47 & Immori we’re virtually at your door step too. Super friendly staff! Thank you!

When arriving at the Hakuba Bus Terminal, the host came to pick us up - a really nice gesture that made the trip super convenient. We bought ski passes at the hotel reception and got a discount voucher for a ski rental located 40 meters from the hotel. For breakfast we told the staff that we don’t eat meat and they replaced the bacon with cheese.

The hosts were an exceptional couple who really made me feel welcome and at home. The place is cozy and with character. It offers peace and quiet. All the nice places in Hakuba are 5-10min drive. It is a perfect way to escape the heat of the Japanese summer and to enjoy a retreat on the nature. They have a wonderful outdoor bath which is a must 😍

The free included breakfast was basic, but very nice to get you going for a long day of skiing. The location is good, even though it was not possible to ski down to the hotel as most slopes were closed due to lack of snow. Very convenient the free shuttle services connecting the hotel to the other ski resorts, such as Hakuba 47/Goryu!

Quite close to Hakuba Goryu like 8min walk I think. Cheap accommodation considering I wanted to save money for buying ski pass and rent ski. Can get a cheaper lift pass (¥600 cheaper of not mistaken) from them and cheaper rental at Yamaha rental if we told them early. Overall the accommodation was good. A single room was quite big for me.

Location was very central. This is the closest hotel to Hakuba Base Camp (about 100m) from which the buses to all ski fields depart. Breakfast was provided at the restaurant next door and was very nice. The staff were very friendly and accommodating even allowing a late check out as my partner was unwell on the day.

Plenty of parking available. Close to shuttle stops but also conveniently off the main road to drive yourself to other spots in the Hakuba area. Good breakfast buffet options (mostly Japanese). Excellent customer service. Onsite onsen was wonderful after a day of skiing. Would stay here again.

While Hakuba is known for its winters and amazing skiing, this unit made for a great summer get-away to the mountains. The BBQ and firepit were great for summer nights on the patio, and made it easy to connect with nature during our stay.

Hiroshi was amazing and drove us into town/Happo one ski resort and picked us up. Even though you can walk it it's nice when it's very cold to get a lift. The breakfast was always delicious and different every day.

Access to Hakuba base camp for tranfers to and from Narita and Tokyo. Also bus tranfers between the different ski resorts. Great location for dining in Echoland. Everything you need is in the room.

It was the best hospitality that we have ever experienced. The family that runs it were extremely nice and helpful. Would absolutely book here again if going back to Hakuba.

Perfect cozy place to stay in Hakuba with friends and family. The old couple/owner who were assisting us during our stay are super nice!

The staff is very nice and friendly. She arranged everything that I requested. The hotel is the door to the ski and very convenient.

I liked the nice clean room, it had everything I needed. The price was nice, and Arumu is very close to Goryu Ski Resort.

Very nice hotel with Onsen, Great Atmosphere, good Location in Good Ski Resort, Excellent breakfast.

clean, staff very friendly, good breakfast, ski rental in hotel