「員工與老闆親切熱心」

「I am happy that I could get a vegetarian breakfast. The hotel was close to Escal Plaza Ski resort and accessible by shuttle bus both in the morning and evening even for night snowboarding/skiing. In addition, the best point was that I could check in at 6:30 am in the morning right after my night bus arrived at Escal Plaza and get a few hours of sleep at the hotel before hitting the slopes. Overall, I am very happy with my stay in this hotel and I would love to stay there again.」「0」

「Friendly staff and good proximity to slopes」「0」

「Super friendly and helpful staff and 10 minute walk to escal plaza ski slope.」「0」

「The staff were all very friendly. They shuttled us to dinner and accommodated two vegans in our group for breakfasts and a couple of dinners we had at the hotel.」「0」

「The staff were incredibly accommodating and helpful with maps, directions, food recommendations, lift tickets and rental snow gear, busses and general information. The breakfast included was yummy every day with variation on a classic breakfast of eggs and bacon. The room was really sweet. A good size and the facilities were good. Drying room and onsen were a god send. Overall, 100% would stay again :) awesome value for money.」「0」

「My friends and I truly enjoy our stay in Hotel Montblanc. Yasuko Sakurada-san and all of Hotel Montblanc are extremely friendly, warm and helpful. Even before we reach our destination, Sakurada-san was able to provide me answer to my queries via e-mail. Morevover, he was helpful to fetch us in the bus station. Aside from that, Sakurada-san was able to provide us ski pass discounts, food recommendations etc. The hotel was very clean and the food was great! it is truly value for money! It has a homey vibe that the staff feels like we are all family. My friends are very certain that we did not just enjoy Hakuba because of the ski resorts or the view or the food but also because we have a great hotel waiting for us at the end of the day. Definitely recommended!!!!」「0」

「Staff were amazing, made our stay a great experience an the location was perfect」「0」

「The staff were incredibly friendly and helpful. They booked our restaurants and drove us to them. They helped work out the best way to get to Cortina for a day of powder skiing. They even arranged for our bags to forward on to Shiga-Kogen. Breakfast was fit for purpose- coffee, cereal, toast and generally eggs and bacon/ sausage. The Onsen was good. Rooms are not big, but what we expected. Bar next door was pretty good. Overall quite happy with our stay.」「0」

「The location was great, the staff were super helpful and friendly and the great breakfasts were a bonus. Thank you for having us!」「0」