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My first impression of the hotel was overwhelmingly positive, largely due to its excellent location. It is conveniently situated near two significant city landmarks: the Mt. Fuji World Heritage Center and Fujisan Hongu Sengen Taisha. The hotel is also less than a 10-minute walk from the nearest station. The architecture of the hotel was not only stunning but also harmoniously integrated with the nearby museum, creating a cohesive and inviting atmosphere, surrounded by picturesque woods. The rooms and the building looked exactly like the pictures online, which was very impressive. I must highlight the exceptional service, which was the best I have ever experienced. Despite the small size of the city and the complexities of local transportation, the hotel staff went above and beyond to assist us. They helped us arrange taxi tours for the afternoon and paid meticulous attention to our needs as we were the only guests for the day. This included managing food allergies with a customized menu that was thoughtfully prepared. The hotel offered complimentary drinks and snacks, including a wide variety of famous teas and local delicacies, all at no extra charge. The in-room water machine provided unlimited hot and cold water, and options for tea, juices, and even alcoholic beverages were readily available. The delicious and fresh breakfast, prepared from local ingredients, was outstanding. The selection of amenities was excellent and well-suited to the natural surroundings. Unlike other hotels that use aromatic sticks to enhance the atmosphere, this hotel benefitted from the natural aroma of the surrounding woods, which was truly delightful. The furniture, crafted from local wood with unique and authentic designs, added to the charm of the setting. The cleanliness of the hotel was impeccable. The spacious bathroom, equipped with a private sauna, boasted a design that captured the essence of a ryokan, offering privacy and luxury.

The people were very welcome and friendly, and the property gives you the Japanese experience you want

The location, the food, the amenities and the staff were all polite and helpful.

This hotel was very good value for the money. We are a couple travelling on vacation and always aim to find a hotel that is good value. Location can't be beat. Right across from Fujinomiya station. Restaurants and shops nearby. Walking distance to large Aeon shopping centre. Can easily walk to the Temple and Fuji World heritage site. Room and bed clean and comfortable. Larger than our business hotel in Tokyo. comfortable. Stay comes with use of public bath divided by gender. Stay also includes a generous buffet breakfast and a happy hour drink. Between 6 and 8 pm. Serve yourself. Canpai to a good choice! Staff friendly and always helpful.

Staff is amazing, amenities and all cozyness. Great Manga selection.

I liked the cleanliness, the facilities, and the kindness of the staff.