What an amazing place to visit. The Ryokan was the best part of our trip to Japan. The family that runs it were so lovely. We stayed in september when it was quiet and we had the whole place to ourselves which meant we could use the outdoor private onsen whenever we wanted. The traditional breakfast they provided was diferent but amazing, so much variety. Even the restaurants they recommended were great. We loved everything about the town and hotel. Perfect place to stay, very highly recommended. Thank you so much.

The room was spacious and clean, and felt very traditional Japanese. The onsen at the hotel was amazing to relax in after skiing. The location was good as it is easy to get to shiga kogen by bus, but the town itself had very few plAces to get a decent meal and is not necessarily geared toward tourism (though this can be nice in its own way) the meals at the hotel were traditional Japanese style and delicious! Most of all the people running the hotel were so sweet and helpful. We felt very at home.

The best part about Wafo No Yado Masuya are the people running it. Among the most gracious people I have ever met. They were attentive and kind all the time. The other big plus is the onsen located in the hotel and guests have free access. The food was also terrific. Just take note that you have to order in advance because they prepare everything fresh. The hotel also has a one-way shuttle to the Snow Monkey park and frequent shuttles to Yudanaka station

This was a lovely Ryokan in Shibu Onsen at a good price. The Staff were lovely and helpful. The food was good and we were very comfortable. It was very well located across from the 9th public Onsen (the best one!). They drove us to the Monkey park on our last day and delivered our luggage to a spot near the train station so we would have enough time at the monkey park. Really excellent service!! A++++++ Would definitely stay here again.

The hotel is very well situated in the middle of all the ski fields. The staff were all so friendly and helpful. The Japanese food was five star and we ate like kings. The massage chairs were a godsend at the end of a days skiiing, as was the on-site Onsen. The western beds and rooms were very comfortable and overall, the hotel facilities were ideal for a week in the snow.

Beautiful traditional style rooms. Quick walk from the train station. Private baths were lovely. Service was outstanding. One tip would be to inform staff if you have an early checkout as security staff the hotel overnight. Staff were fantastic responding as soon as we flagged that we had a train to catch. Amazing service! Thank you so much!

The manager was very helpful and drove us to the bus station twice and to another ski area since the area by the hotel was not open. The food was a good mix of Japanese and Western food and there was local micro brew beers available for purchase. I will stay at the hotel again when I visit Shiga Kogen in the future.

Excellent location for learning to ski or snowboard as the hotel located between ski lifts. You can ski in/out of the property. This is a family run hotel. The owners, Tetsu & Miho are very friendly and accommodating. They also own the restaurant connected to the hotel and ski/snowboard rental shop.

The hosts were fantastic - friendly, helpful and patient, despite our lack of Japanese language 😆 The food was AMAZING - tasty, healthy and ample serves. The hot bath was the perfect elixir after a day of riding. The pension is small and quiet - a very pleasant alternative to the huge hotels at ShigaKogen.

The property is set right near ski slopes and when there is good snow you can ski right to the hotel. We were there at the end of the season (mid-April) so the skiing was limited but we had a great time. The staff we AMAZING!! So friendly and helpful. Fully committed to excellence!

The staff made the simple hotel feel like a 5 star experience. They picked us up from the property, drove us back and forth to the monkey park and then dropped us off back at the train station. The onsen was relaxing and not crowded, with an outside bit as well.

Staffs are kindly and friendly! English is all fine, and the front desk staff also can speak Mandarin. It's a classic Japanese style hotel which always provide sweet service for customers. The Japanese style breakfast and dinner is always like a feast!

The hosts are amazing. They are so helpful and kind. The food is the best we had in Japan and excellent value for money. The hotel is so peaceful in the forest and the snow was wonderful too. We will definitely come back to hotel Astoria.

The outdoors onsen is clean and nice. The roof top kamakura bar is lovely place for a drink at night. The hotel is 7 mins walk from station. The hotel shuttle picked us from the station and sent us to the monkey park the following day.

Fantastic access to ski lifts. Great snow. Ski/snow gear lockers part of room booking. Clean hotel even the gaged areas. Easy to rent snow gear, lift passes and staff were always helpful. Free washing machine.

A great ryokan experience. The location and the staff, quality food and service - a great place to stay when in yamanouchi. The private onsen and foot bath is a must do!

Very cozy hotel.

This is one high-end ryokan that prides itself on its hospitality. The place was quiet, the snowy view from my room was magnificent and onsen was great. The ryokan provides shuttle vans to and fro Yudanaka station according to the trains’ schedule. The food was amazing and the staff provide a jug of water in the evening. They even have a sewing box for any sudden clothing malfunctions. On certain evenings, they have piano, cello and shamisen performances for guests to enjoy. The French bread combination with carrot jam was lovely! Do give it a try This is the closest ryokan to the Snow Monkey Park entrance.

The private hot spring bath in the room. The complimentary pick up from the train station as well as the drop off to the train station and the snow monkeys park. The authentic Japanese cuisine.