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Came to meet some friends I haven't seen for 5 years it was just lovely

Hotel was really comfortable, the room was clean and had everything you needed. Water, toothbrushes, toothpaste and razors which you won't find in many hotels in Korea. Very close to the airport and there is a free bus to Terminal 1 and 2. Polite and kind staff. CU and laundry room on the first floor. I don’t know why the hotel has such low ratings but for us it was nice place for staying!

Airport Bus absolutly problemfree, exactly departure time.

Easy to find and clean. Was exactly what I needed for a lay over.

The bed was extremely comfortable. It was easy to turn lights off and on from the bed.

We had a wonderful stay at the hotel. The staff were friendly, welcoming, and always ready to assist with any requests. The room was clean, comfortable, and well-maintained, making it easy to relax after a long day of travel. Overall, it was a pleasant and enjoyable experience, and we would definitely consider staying here again in the future.

Everything was great. Soft bed and no weird smell. Good wifi and shower. Good location.

Great location, convenient shuttle bus between airport. Kind staff.

Location/airport bus shuttle

Very comfortable! settle to the airport was very convenient! A++

It was nice, clean, modern and close to the airport. Everything what I need for a one night stopover!

Great location.When I checked in, I met the front lady who was so kind. She tried to find and list the tourist places for me.

The beds were so comfortable and the staff were so kind. They were able to help us any time! The location was good despite being a little further from the station than I realised (yet it wasn't too far away). The location was very convenient to the airport so I definitely recommend for any airport visits

Very polite stuff and service❤️ I can speak basic Korean, so it was easy to communicate with reception

Efficient airport hotel - clean, modern, comfortable, and conveniently located. We arrived late in Korea. It was a 11.000 won/ 10min quick drive to the hotel, the check in took less than a minute (sic!) and we were up in our room ready to sleep. I really liked the bathroom (kind of mini spa with tub and separate showe), lots of space, comfy beds, fast internet. There is no brekkie, you just pick a (rather tasty) sandwich from a cabinet at the reception. Super quick check out and we were on our way back to the airport. Staff efficient, polite and speak English. An efficient sleep-overnight machine which does exactly what you need from a facility like this.

They were ready to help us and very kind and nice

quiet, staff was very friendly and helpful. room was clean, comfortable

If you've got an early flight or are coming back to Incheon airport after a travelling further out from Seoul (like Busan or Jeju) this is a great day trip/over nighter. The staff were very helpful and attentive, and very kindly let us leave our bags and then go and explore Wonderbox before we officially checked-in, which we really appreciated as we were only staying one night and leaving early the next morning. Loved the layout, design and size of the room. The bathroom and the bathtub were lovely. Byredo bath products too. The welcome cocktail inspired by the Jeff Koons sculpture in the hotel's collection was lovely and you could have non-alc version of it too. The room service was pretty good too, very generous portions (and if you also watch 'singles inferno', a must). The lighting in the room and the interior is quite dark, which I liked for the atmosphere it gave and I felt the lighting choices were just right but might be something to consider if you have any vision or accessibility needs. The facilities were great, a nice and small gym just for art paradiso and if you're staying during the week free entry to Wonderbox, Cimer and the art gallery just off in the courtyard below the hotel. We stayed as a couple so probably aren't the target demo for Wonderbox, but we enjoyed the hour or two we spent there, we went on maybe half the rides, watched the dance performance and played a few of the carnival games (at an extra charge). If you're a family I'm sure you could easily spend most of the day there. Cimer was very nice too- the jimjimbang outfits were comfy and probably the most stylish of all the ones we tried whilst in Korea. I'd say that the sauna area is pretty good but not quite as big/varied as Spaland in Busan, but the pool areas are much more extensive than any we had seen.

The location is great 2stop from the airport

Best place. Easy to check-in, clean, nice, quiet, just perfect.

Good transit hotel if you are coming in late at night from Incheon, direct access to the subway

I like the size and comfortable

Everything needed is in the room.