Search hotels in Akumal

Great A/C, very nice accommodations, friendly staff. Everything you need was provided.

Location- great - the Pueblo is a nice small friendly Mayan town The hotel is right in the center of town easily accessible by colectivo from both PDC and Tulum The hosts are great with top notch cappuccino in the morning

I loved the beauty of the property itself and the feeling of being in a more secluded, jungle-like, natural environment! The lagoon pool was lovely and refreshing, even deep enough in parts to dive. It's a very serene, relaxing, quiet environment as others have said. My cabana/bungalow was lovely. The hosts/owners, Vanessa and Manuel, were exceptionally kind to me, even offering short rides for me given that I was alone and without a rental car. This is a family-run, low-key resort -- it was a pleasure getting to know their children too. I even played ping-pong and games in the pool with them! Vanessa recommended the Akumal Bay Beach to me as well (warm/easy to swim in water located at a nature preserve called Tsuuk Akumal Parque Natural - note, there is an entrance fee) and a beach bar/restaurant called Loi-Ha. If you go, try the fish tacos - made with grouper - fantastic!

We did not stay at the Panther since it was overbooked (I reserved more than a month in advance) so they transferred us to another facility. Within minutes we were transferred again to vacant unknown mold ridden apartment that did not have hot running water, cable tv was not paid as if it was a vacant property under same management. After one night, the next morning the electricity was shut off due to the “owner” not paying 2 months of electricity. When I questioned the person shutting off the electricity he indicated that even if paid it would take 72 hours for it to be turned back on. We were transferred again to the second facility to spend our last night. My wife and I got sick at the mold infested apartment and had to cut short our vacation.

Nice and basic hostel. The private room was simple but spacious. The kitchen was nicely equipped. They offer laundry service onsite which is convenient.

The location and view

The proprietor was very welcoming.

Friendly reception and amazing tour of the wildlife sanctuary and cenote.

Right on the beach.

When we arrived the people selling rooms’ property were very invasive we spent 2 hours before received our room The property only has the worst wine for all inclusive concept, if you want a better wine you need to pay for it The building has a lot of room for improvement, Next day we spent another 2:00 with the people try do sell a package for a room for $40k US por be a member they are crazy and every time you need to book a room you need to pay extra plus the annual fee, when we rejected they were very rude and they were angry, we returned the gift that they offered for that meeting Another issue was that they never do the restock of the mini bar, body wash and towels, I needed to call to this service, the other day I ordered a salmon in one of the restaurants, I waited for 15 min and my plate arrived cold. The last thing the reception team told us that we needed to pay for the our stay because it wasn’t paid by booking, I show they my bank statement in my cell also the reservation by booking, I spent 2 hours fixing the problem because the manager at recepción said that it wasn’t paid Later he told me that it was an error by the hotel and offered us to move to a room to ocean view image that last afternoon before our departure of course I have not the time to change to pack our luggage Honestly it was my fist time here and the last one, the people at the restaurants after receiving all out issues treated us very well I DO NOT RECOMMEND THIS HOTEL AT ALL, be careful when they try to sell the rooms for years image $40k if we decide the lowest season Unfortunately I wanted to be relax but it was the opposite always under stress