Search hotels in Puerto Morelos

The best hotel I have stayed in so far. The rooms enourmeous an very clean, very good facilities and very divers and quality entertainment. The food in all restaurants exceeded my expectations, certainly in the meet-grill restaurant. Staff very friendly at all times, they really do their best to give you a personalised treatment (remembering your name, preferences, ...). Apart from the small sidenotes underneath, I really had a great stay and will definatly go back.

The location was fabulous. Right on the beach. Valentas massage tent is right in front and an amazing massage for $40 USD. Puerto Morales is a small town that is very quaint. There is a very nice grocery store 4 blocks into town and the town square is nice. If you like lots of activity this isn't the place to go but if you like to chill on the beach, read, have massages, and good meals inexpensively then this is your place.

This was a change of hotel styles for me as it is more of a US type of hotel rather than Mexican old word charm type of hotel I usually stay at when in Mexico. That said, the staff was friendly, wifi was excellent, it was clean, bed was comfortable, and my room on the top floor had wonderful views of the city and the sea, and a wonderful balcony to enjoy it from.

I came to Puerto Morelos to check out a quieter and not-so-touristy place for future travels. The location of this hotel is right on the beach. I did not need a grand suite or room to stay in on this trip. The room that I had was more than sufficient for a 3-day stay. I will come back on some future date and will most likely take a bigger room.

Great location one block from beach and main square. Staff from the hotel and restaurant were incredibly friendly and welcoming. The rooms were good! The roof terrace provides spectacular views and a small pool to cool off.

I have been in Mexico 4 timesCancun, Riviera Mata , Playa del Carmen ALL INCLUSIVE HOTELS. From adults only to basic to Luxury. And this is the place to STAY near Cancun. This is the only time I felt I was in Mexico.

The staff was AMAZING. So friendly and so helpful, every single person. Wonderful. The pools and situation on the beach were lovely too, and the rooms were spacious.

Its just 30 min from the airport and this small beach town feels extremely safe, easy to go around and the hotel is spotless. wifi was almost perfect, room also.

Everything!! This was a great place to stay. Everyone was nice and helpful, beach view, small bar on the beach, and palapas.

on the beach! great food and seating on the beach. walking distance to center of town and market across the street!

Great location..directly on the beach.Comfortable bed.

Its an small hotel, with awesome view and huge rooms.

Right on the beach Sunloungers included. Fair price

Very pleasent stay directly on the beach.

Pros: - Elegant facilities. No corners cut - Professional staff. Butlers work each floor and were very helpful with booking reservations for dinner and sending confirmation emails. - Amazing food. The buffet had so much variety and all was top quality. The restaurants were very good and allowed you to order as much as you wanted. Seriously! - The beach is incredible and is groomed daily. No seaweed and folks were friendly everywhere. - The best room we have ever stayed in, which says a lot given how much we've traveled. It is deep and flows through four areas: Front with dual closets and bathroom with shower and Jacuzzi tub and dual sinks. Bedroom with large TV, sunken sitting room with lounge and desk that leads to the porch with a swing seat and comfortable lounge. If the door to porch is open, the air conditioner turns off and when door is closed it turns on again. Staff restocked fridge with sodas daily and bottled water. - The staff reinforces that tips are all included, allowing you to decide who and how much to tip, which we did daily for rides, meals service and butler assistance. - The entire property (five resorts) are accessible. The Grand is not allowed to be toured by the other four. - COVID testing was free, for three nights or more, and there is a line for the Grand only. Whole process took 15 minutes. Waited less than five for results. DON't pay for a home kit. Just schedule a test.

The staff are exceptional, food was better than decent (what we’ve experienced at other places in the past) and other guests were super friendly and fun! If you’re questioning it, stay here - you will have a great time!

The customer service is second to none. The rooms and facilities are second to none. Very good variety of restaurants. I will be returning again.

Everything! The staff friendly, the resort was everything we looked for, we got engaged in the Mexican night at the plaza. The room was amazing!

I liked the room service, food, cleanliness, the staff and entertainment.

Property was very clean. Staff was outstanding.