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Beautiful property, very close to surin beach, excellent and helpful staff. Good air conditioning.

the tub looked nice too bad the water was cold

After three days at Benyada Lodge and after reading many reviews, I felt compelled to offer my own opinions since my experience here is substantially different and better than most reviewers. The differences might be due to recent service improvements and/or the fact I am staying on the 3rd floor (some reviewers complained about noise problems on certain floors, e.g.). Regardless, here's my take. First off, I have stayed at dozens of hotels in Thailand and this one deserves better ratings. At the time of this posting, average review on Google Maps was about 3.8 and I would say a 4.5 average review is more appropriate. I will explain in detail. Strong/fast Wi-Fi (a high priority for me). The hotel is very clean with excellent housekeeping and the room rates are very competitive. I'll extend my stay to 2 weeks and definitely return here next time I am at Surin Beach. There's a LARGE refrigerator in the room with beverages for purchase. You receive the normal 2 liter free allotment daily, and additional water is only 10 Baht ($0.27 USD) each. My room is very quiet with well-functioning A/C and a remote. Laundry service is available. The bed is very comfortable with a medium softness mattress and pillows. If you request no room cleaning, the staff leaves 2 bottles of water and a roll of toilet tissue outside your door (not usual in Thailand). There's well-functioning coffee maker. Check-in was a breeze after making my reservation via Booking.com. Hotel location is absolutely perfect IMO, with the beach a 2 minute walk and multiple services close by, e.g., laundry, mini-marts, restaurants, massage spas, taxi's, fresh fruit/produce stands, etc. The entire staff has been very friendly albeit most do not speak English fluently. There's plenty of space and shelves in all areas for storage. The shower-only bathroom has excellent water pressure and temperature control.

We are very pleased with our stay at the hotel, we lived here for a month, breakfast was not included, so I can’t say anything about it. But the room itself, the balcony, the location of the hotel are great. Friendly staff. We asked them for a desk and they provided it to us. We really like everything, thank you!

Location very good a d facilities very nice

It was a pretty disappointing experience. Our kids enjoyed some of the kids programs. There was a lot I wished I could like, but too many problems with the staff, facilities, and safety made it hard to enjoy.

The view from balcony was great, worth the price we are paying for. The cleanliness within the premise was all good. The staffs were great and helpful.

We loved the service. Special people work here. You felt really appreciated for being there.