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The room was recently renovated, and was very nice. Joanne went above and beyond to help us find transportation to and from Little Caesars Arena. This is just a suggestion and probably wouldn’t need again in a million years, but since wheelchair accessible taxis don’t seem to exist in your city and you need a Detroit address to set up an account with the accessible bus system, maybe the hotels could have an account set up with them for us out of towners? Just a thought. Thanks for the stay. It will be beautiful when renovations complete.

The communication was very poor with the staff , Do not speak English. Waited for the Manager of 3 hours and just to be told that I need to pay extra $20. dollars because we came earlier and the rooms were not ready. He could not allow us to pay through the bank transfer even when we had put all our bank details. Should not advertise their Hotel/Motel on the Booking.com if they do not prove the serve which most hotels do.

We were looking forward to experiencing a new Hotel in Detroit and this exceeded our expectations. It felt larger than we expected, was perfectly clean and in good condition, the building was very cool, the views of Detroit were great, the location was ideal for getting everywhere and the Monarch Club is now one of our new favorite spots in the city!

This was an our anniversary weekend and from time that we had checked in Ralph, Sandy, Joe and the rest of the hospitality team were amazing. Sandy encouraged us to go to the Clique restaurant and the food was amazing. We love to return to the hotel as well as the Metro Detroit area for future vacation trips.

Old, smelly carpet; sofa furniture had rips in it; not enough trash cans; one night with no working fridge; no amenities to speak of; TERRIBLE room service food; found out that rooms at swanky MGM Casino hotel we’re cheaper on Booking only after we’d checked out. Not a “happy camper”

The entire staff is exceptional at this hotel, from the doorman to the shuttle driver to the front desk and bartenders. Super friendly and very helpful. I have not been to a hotel lately where the staff was just this exceptional. Room was fantastic and bar service excellent.

Location is great and price was right....that weekend, at least. I tried booking again for a visit in May and prices were double. I know it's just the business, but I can't reasonably pay $400 per night in a city like Detroit.

The hotel is very well located within the downtown area of Detroit and has very good room sizes and facilities. The bed was super comfortable and I knocked out like a baby.

The fixtures, tile, lighting, art, furniture & bedding were all beautiful. It made you feel like you weren’t in a hotel. Soundproof windows on Woodward were great too.

Central location very clean bedroom and well presented. Reception staff very helpful The bed was very comfortable and shower was good Would recommend this hotel

Great location, easy walk to downtown Detroit. Hotel and room's decor were creative and original. Not your standard hotel - and that's a good thing.

Hands down the best staff in the downtown Detroit area

Breakfast at the IHOP in the hotel was great.

The staff and the service was exceptional, the in room amenities were over the top in quality. I enjoyed the location which was right downtown within walking distance of the waterfront. They were very accomodating to me as I was an out of town traveler.

Staff went out of their way to make us feel welcome and comfotable. Valet was wonderful and so helpful.

The staff was helpful and responsive.

Bed is super comfy. Staff incredible.