This is the best hotel in Sapa, hands down, no contest. I travel three months a year and the customer service here is unbeatable. We had the mountain view suite - it’s worth every penny - we felt like we were sleeping in the tree tops. Wifi was lightening fast, we even got a free bottle of wine in our room. They have tanning bulbs in the bathroom if you’re looking for a little face colour :) Breakfast was spectacular and the hotel was eat-off-the floor clean. Thanks again to the staff.

The host, she is incredibly nice and kind. I really appreciate her and her family’s hospitality. She is a local guide so she arranged nice tours with reasonable price regarding to my requests. The hotel is close to Sapa market and there is more local area compared to the Main Street many tourists stay at. That’s good point, too. I highly recommend this hotel if you would spend heart warming time and to see the local life in Sapa. I definitely to be back here with my family for next time.

The hotel is in the city center, but not on the main Street with a lot of tourist shops but 2 streets down, where you have rather local shops, markets and street food stands. Definitely don't eat in normal restaurant but try something local, like a Pho (soup), Bun Cyan (spring rolls) or anything with noodles. The staff is very friendly and helpful and maybe speaks little better English, than the average (not so much of a compliment, but hey, this is Vietnam).

The location of Chapa Ecolodge is absolutely stunning. It has a large balcony where you can relax and enjoy the view. We hired a motorbike for about £5 a day which is very reasonable. The staff are very friendly and helpful. Breakfast was great with a mix of traditional vietnamese and your typical egg omelet. We also had dinner at the hotel which was also very tasty, actually the hotel food is excelled compared to others that we visited in Sapa!

Just stayed two nights at this lovely hotel. Location is great and so much yummy food for breakfast. Nice warm room which was great as it rained our whole time in Sapa. The real highlight were the staff! So helpful with everything we needed, they went above and beyond to help with tours and buses and helping us stay dry, this hotel felt so homely. Best place we stayed in Vietnam. Defiantly recommend to stay here.

This Small hotel is the best accomodation I've Found in Vietnam: the position is perfect since it's very close to bus station and to Sapa Center, supermarket, restaurants; rooms are very new and super clean. Furthermore Ann and her husband make the difference: they are really so kind, very passionate about their job and they take care of you helping in every need. Absolutely the best Deal for Sa Pa!

Staff (especially Mr. Kien) is very supportive. The hotel was so nice to let us check in 3 hours earlier (as we arrived at Sapa earlier than expected). They also help to book the ticket to Lao Cai. Mr Kien is amazingly patient (not to us, but other annoying customer that we saw). Room is tidy and good facilities. Only 5 min walking to the square.

We stayed 3 nights in this wonderful hotel and we would have stayed longer! The staff is the nicest, most generous and helpful we have found in all Vietnam, the rooms are beautiful, comfortable and so clean! Wifi works perfectly everywhere and the breakfast is so good!!!! Stay here, you won't regret it!

Second time stayed here for Vietnam trip and it super as always. The staffs are friendly and I got free upgrade in surprise. The restaurant still nice with great food, great atmosphere and I will chose this hotel as my recent place to stay in Sa Pa.

Really enjoyed our time here, it felt like a real homestay as opposed to a family run hostel like most in Vietnam. The dinner was also fantastic. May Kim and her family were very welcoming and Ta Phin village was wonderful to explore.

The property is a modern super clean hotel with artistic decoration in the lobby. It has views of the lake and the breakfast is extensive and tasty. The staff were extremely helpful. The hotel is about 100 metres from central Sapa.

All the staffs are really friendly and helpful. The view from the hotel is picturesque, location is near to the town, really convenient. Will come back here again. Sapa is really a good place, like it so much.

All.. the location walking distance to the stone church, saoa market and the night market just infront this hotel. all staffs are very helpful, the room is clean and big. will be back if i go to sapa next time

Super great hotel in really good value for money! The staff and the manager are really really nice, helps with everything and speak very good English. If you come to Sapa you must stay here:) **RECOMMEND**

I liked everything about the Saparis hotel. The room was very clean and comfortable, the cooked breakfast was great every morning andJoseph on the front desk was extremely helpful and friendly.

The view from the room is amazing. And also the restaurant of this hotel is the only restaurant that provides halal food in SaPa.

Helpful in booking our tickets to and from sapa. Easy walk to the hotel from the night market and restaurants. Great breakfast

Large beds, helpful staffs, new bathroom and quite cheap, compared to other hostels/hotels in Sapa

The family were very kind and generous hosts. The upstairs space they have arranged for their guests has adequate mattresses, blankets and mosquito nets. The food was very delicious and plentiful, and their location is quite beautiful. As a home stay, you have to be ready for fewer comforts than a hotel of course, but the openness and willingness of a family to share their home with you is quite unique.

Amazing view The pool is jaw dropping Food is incredible Most magical place ever