Content standards and guidelines

Booking.com’s priority is to foster safe and welcoming travel experiences for all.

We expect our employees, customers and partners to treat each other with respect. That’s why we developed this set of guidelines that applies to the reviews, images and listings uploaded by our guests and partners. We want to make sure that the content you engage with on our site is safe and helpful.

When you post a review, image or listing on Booking.com, it needs to comply with these guidelines. They form part of our broader set of policies, including our terms and conditions and privacy notices. If your content doesn’t comply, we’ll remove it or get in touch with you to try and edit the comment to meet our guidelines.