Offices Worldwide

Booking.com B.V., registered in Amsterdam, provides an online accommodation reservation service. It is the owner, controller and manager of the website, www.booking.com. Internationally, Booking.com is supported by various local companies – below, you can see the list of our support companies worldwide. It is the job of these support companies to provide in-country support for Booking.com, and in some instances, to provide customer care support. The support companies do not provide an online reservations service and they do not own, control, host, manage or maintain the Booking.com website (or any other website). Booking.com is domiciled only at its registered office in Amsterdam and not at the offices of any support companies around the world. The support companies are not authorised to act as Booking.com’s process or service agents.

The contact details of Booking.com’s Amsterdam headquarters can be found below under Europe/the Netherlands. And the contact details of each of our worldwide support companies is also listed – but remember, you will not be able to make a reservation through any of these offices.

Europe

Netherlands Netherlands Booking.com BV Customer service Offices
 

Customer service
Local number:

Reservation support for partners
Support in Dutch: 020 20 35 412

Amsterdam - headquarters

Fax: +31 (0) 20 7125609

Amsterdam - Customer service
Austria Austria Booking.com (Oesterreich) GmbH Customer service Offices
 

Customer service
Local number:

Reservation support for partners
Support in German: 01 20 60 92 408

Vienna

Phone: +43 (0) 1 20 55 50 (office hours)

Fax: +43 1 20 5550 4798

Innsbruck (Tyrol)

Phone: +43 (0) 512 21910 6200 (office hours)

Fax: +43 (0) 512 21910 6299

Salzburg

Phone: +43 662 890 404 00 (office hours)

Fax: +43 662 890 404 25

Belgium Belgium Booking.com (Belgium) BVBA Customer service Offices
 

Customer service
Support in French: Support in Dutch:

Reservation support for partners
Support in French: 027 00 67 86
Support in Dutch: 027 00 67 87

Brussels

Phone: +32 (0) 2 207 5800 (office hours)

Fax: +32 (0) 2 207 5899

Bulgaria Bulgaria Booking.com (Bulgaria) EOOD Customer service Offices
 

Customer service
Local number:

Reservation support for partners
Support in English (UK): 00800 119 4468

Sofia

Phone: + 359 2 425 3700 (office hours)

Fax: +359 2 425 3749

Croatia Croatia Booking.com d.o.o. Customer service Offices
 

Customer service
Local number:

Reservation support for partners
Support in Croatian: 0800 806 201

Zagreb

Phone: +385 (0) 1 643 9200 (office hours)

Fax: +385 (0) 1 643 9299

Cyprus Cyprus Booking.com (Cyprus) Ltd. Customer service Offices
 

Customer service
Local number:

Reservation support for partners
Support in Greek: 8009 7501

Limassol
Czech Republic Czech Republic Booking.com (Czech Republic) s.r.o. Customer service Offices
 

Customer service
Local number:

Reservation support for partners
Support in Czech: 239018306

Prague

Phone: +420 221 475 700 (office hours)

Fax: +420 221 475 799

Denmark Denmark Booking.com (Denmark) ApS Customer service Offices
 

Customer service
Local number:

Reservation support for partners
Support in Danish: 43 31 49 81

Copenhagen

Phone: +45 33 44 33 40 (office hours)

Fax: +45 33 44 33 89

Estonia Estonia Booking.com Estonia OU Customer service Offices
 

Customer service
Support in English: Support in Russian:

Reservation support for partners
Support in English (UK): 800 0111 667
Support in Russian: 800 0111 669

Tallinn
Finland Finland Booking.com Finland OY CE Customer service Offices
 

Customer service
Local number:

Reservation support for partners
Support in Finnish: 0972519805

Helsinki

Phone: +358 9 61 29 17 00 (office hours)

Fax: +358 9 61 29 17 99

France France Booking.com (France) SAS Customer service Offices
 

Customer service
Local number:

Reservation support for partners
Support in French: 01 57 32 92 65

Paris

Phone: +33 (0) 153251312 (office hours)

Fax: +33 (0) 153251423

Lille-Tourcoing - Customer service
Bordeaux

Phone: +33 (0) 5 5791 1250 (office hours)

Lyon

Phone: +334 2683 2500 (office hours)

Nice

Phone: +33 (0) 4 83 53 28 00 (office hours)

Fax: +33 (0) 4 83 53 28 49

Rennes

Phone: + 33 2 5685 5000 (office hours)

Montpellier

Phone: +33 (0) 4 30 00 20 21 (office hours)

Fax: +33 (0) 4 30 00 20 70

Chamonix-Mont-Blanc
Strasbourg
Germany Germany Booking.com (Deutschland) GmbH Customer service Offices
 

Customer service
Local number:
Mobile: Charges may apply

Reservation support for partners
Support in German: 069 29 95 71 950

Berlin - Customer service
Berlin
Düsseldorf

Phone: +49 211 9098 5000 (office hours)

Fax: +49 211 9098 5014

Frankfurt/Main

Phone: +49 (0) 69 747 355000 (office hours)

Fax: +49 (0) 69 747 355049

Freiburg im Breisgau
Hamburg

Phone: +49 (0) 40 52475 9600 (office hours)

Fax: +49 (0) 40 52475 9666

Munich

Phone: +49 (0) 89 206 063 330 (office hours)

Fax: +49 (0) 89 206 063 349

Georgia Georgia Booking.com (Georgia) LLC Customer service Offices
 

Customer service

Reservation support for partners
Support in English: +44 20 3320 2610

Tbilisi City
Greece Greece Priceline Booking.com Hellas Support services in the hotel market EPE Customer service Offices
 

Customer service
Local number:

Reservation support for partners
Support in Greek: 00800 127608

Athens

Phone: +30 210-8984460-480 (office hours)

Fax: +30 210-8984400-401

Heraklio Town

Phone: +30 2811 108 400 (office hours)

Fax: +30 2811 108 401

Thessaloníki

Phone: +30 2310 687200 (office hours)

Fax: +30 2310 687299

Hungary Hungary Booking.com Hungary Kft Customer service Offices
 

Customer service
Local number:

Reservation support for partners
Support in Hungarian: 17777401

Budapest
Iceland Iceland Bookingdotcom ehf. Customer service Offices
 

Customer service
Local number:

Reservation support for partners
Support in English (UK): 800 8235

Reykjavík
Ireland Ireland Priceline Booking (Ireland) Ltd Customer service Offices
 

Customer service
Local number:

Reservation support for partners
Support in English (UK): 01 907 5883

Dublin

Phone: +353 (0) 1 4283000 (office hours)

Fax: +353 (0) 1 4283099

Italy Italy Booking.com (Italia) Srl. Customer service Offices
 

Customer service
Local number:

Reservation support for partners
Support in Italian: 02 912 94 971

Rome

Phone: +39 06 83 36 5700 (office hours)

Fax: +39 06 83 36 5799

Catania
Bolzano

Fax: +39 0244386071

Florence

Phone: +39 055 5395000 (office hours)

Milan

Phone: +39 02 3046 8100 (office hours)

Fax: +39 02 443 860 45

Rimini
Sorrento

Phone: +39 081 5325800 (office hours)

Venice
Latvia Latvia SIA Booking.com (Latvia) Customer service Offices
 

Customer service
Support in English: Support in Russian:

Reservation support for partners
Support in English (UK): 8000 4465
Support in Russian: 8000 4495

Rīga

Phone: +371 6703 1950 (office hours)

Fax: +371 6703 1999

Lithuania Lithuania Booking.com (Lithuania) UAB Customer service Offices
 

Customer service
Support in English: Support in Russian:

Reservation support for partners
Support in English (UK): 8800 31673
Support in Russian: 8800 31675

Vilnius

Phone: +370 5 210 0230 (office hours)

Norway Norway Booking.com (Norway) AS Customer service Offices
 

Customer service
Local number:

Reservation support for partners
Support in Norwegian: 23024709

Oslo

Phone: +47 21 05 23 00 (office hours)

Fax: +47 21 05 23 49

Poland Poland Booking.com SP Z.o.o. (Poland) Customer service Offices
 

Customer service
Local number:

Reservation support for partners
Support in Polish: 0223060856

Warsaw

Phone: +48 (0) 22 489 2000 (office hours)

Fax: +48 (0) 22 489 2099

Kraków

Phone: +4812 349 4000 (office hours)

Fax: +4812 349 4099

Portugal Portugal Priceline Booking.com Viagens Online, Unipessoal Lda Customer service Offices
 

Customer service
Local number:

Reservation support for partners
Support in Portuguese: 308 805 833

Lisbon

Phone: +351 (0) 211 208 000 (office hours)

Fax: +351 (0) 211 208 099

Faro

Phone: +351 289 127950 (office hours)

Fax: +351 289 127998

Romania Romania Booking.com (Romania) Srl.: Customer service Offices
 

Customer service
Local number:

Reservation support for partners
Support in English (UK): 0373 788 022

Bucharest

Phone: +40 31224 0200 (office hours)

Russia Russia Booking.com Russia LLC Customer service Offices
 

Customer service
Local number:

Reservation support for partners
Support in Russian: 499 271-87-38

Moscow

Fax: +7 (495) 664 7469

Saint Petersburg
Sochi
Slovakia Slovakia Booking.com (Slovakia) S.R.O. Customer service Offices
 

Customer service

Reservation support for partners
Support in Czech: 02 686 226 41

Bratislava

Phone: +421 2 20992500 (office hours)

Slovenia Slovenia Booking.com Ljubljana d.o.o. Customer service Offices
 

Customer service
Local number:

Reservation support for partners
Support in English (UK): 0800 812 01

Ljubljana
Spain Spain Bookings Hispanica SL Customer service Offices
 

Customer service
Support in Spanish:

Reservation support for partners
Support in Spanish: 91 27 68 934

Barcelona
Barcelona - Customer service
Las Palmas de Gran Canaria
Madrid
Málaga
Palma de Mallorca
Seville
Sweden Sweden Bookingdotcom Sverige AB Customer service Offices
 

Customer service
Local number:

Reservation support for partners
Support in Swedish: 08 59 36 63 02

Stockholm

Phone: +46 (0) 8 5175 8000 (office hours)

Fax: +46 (0) 8 5052 4797

Switzerland Switzerland Booking.com (Schweiz) AG Customer service Offices
 

Customer service
Support in German: Support in English: Support in French: Support in Italian:

Reservation support for partners
Support in German: 0445 111 638
Support in English (UK): 0445 111 631
Support in French: 0445 111 636
Support in Italian: 0445 111 640

Zürich

Phone: +41 (0) 44 200 38 50 (office hours)

Fax: +41 (0) 44 200 38 99

United Kingdom United Kingdom Booking.com Ltd Customer service Offices
 

Customer service
Local number:

Reservation support for partners
Support in English (UK): 0203 684 7923

Bristol
Cambridge

Phone: +44 (0) 20 8612 8000 (office hours)

Fax: +44 (0) 20 8612 8005

Edinburgh

Phone: +44 (0) 20 8612 8000 (office hours)

Fax: +44 (0) 131 247 3599

London

Phone: +44 (0) 20 8612 8000 (office hours)

Fax: +44 (0) 20 8612 8005

Manchester
Ukraine Ukraine Booking.com Ukraine LLC Customer service Offices
 

Customer service
Support in Russian:

Reservation support for partners
Support in Russian: 0800 502 315

Kiev

Asia

Cambodia Cambodia Booking.com Online Hotel Reservation (Cambodia) Ltd. Customer service Offices
 

Customer service

Reservation support for partners
Support in English: +44 20 3320 2610

Siem Reap
China China Booking.com (Shanghai) Limited Customer service Offices
 

Customer service
Support in Chinese (Cantonese): Support in Chinese (Mandarin):

Reservation support for partners
Support in Taiwanese: 400 882 2817
Support in Simplified Chinese: 400 882 2814

Shanghai

Phone: +86 21 6080 7200 (office hours)

Fax: +86 21 6087 9087

Chengdu
Haikou

Phone: +86 0898 36601918 (office hours)

Fax: +86 0898 36601917

Shanghai - Customer service
Beijing

Fax: +86 10 5673 8699

Guangzhou

Phone: +86 20 8353 8000 (office hours)

Fax: +86 20 8353 8099

Qingdao
Xin'an
Hong Kong Hong Kong Booking.com (Hong Kong) Ltd Customer service Offices
 

Customer service
Support in English: Support in Chinese (Cantonese): Support in Chinese (Mandarin):

Reservation support for partners
Support in English (UK): 30775529
Support in Taiwanese: 30775533

Hong Kong

Phone: +852 2955 8700 (office hours)

Fax: +852 2955 8799

India India Booking.com India Support & Marketing Services Private Limited Customer service Offices
 

Customer service
Local number:

Reservation support for partners
Support in English (UK): 000 8000 016 065

Mumbai

Fax: +91 22 3314 3999

Bangalore
New Delhi
Indonesia Indonesia Pt. Booking Indonesia Customer service Offices
 

Customer service
Local number:

Reservation support for partners
Support in Indonesian: 007 803 011 0122

Jakarta
Kuta (Bali)
Yogyakarta
Japan Japan Booking.com Japan K.K. Customer service Offices
 

Customer service
Local number:

Reservation support for partners
Support in Japanese: 03 6743 1957

Tokyo
Tokyo - Customer service
Fukuoka
Naha
Osaka
Sapporo
Malaysia Malaysia Booking Dot Com Malaysia SDN BHD. Customer service Offices
 

Customer service
Support in English: Local number: Support in Chinese (Mandarin):

Reservation support for partners
Support in English (UK): 03-7724-4266
Support in Malay: 03-7724-4261
Support in Simplified Chinese: 03-7724-4263

Kuala Lumpur

Phone: +60-32296 7800 (office hours)

Fax: +60-32296 7999

Philippines Philippines Booking.com Philippines Inc. Customer service Offices
 

Customer service
Local number:
Restrictions may apply when calling from mobile phones.

Reservation support for partners
Support in English (UK): 1800 111 42119

Manila

Phone: +63 2 988 2000 (office hours)

Fax: +63 2 988 2099

Singapore Singapore Booking.com (Singapore) Pte. Ltd Customer service Offices
 

Customer service
Local number:

Reservation support for partners
Support in English (UK): 6415 5411

Singapore

Phone: +65 66033400 (office hours)

Fax: +65 6603 3496

South Korea South Korea Booking.com Korea Limited Customer service Offices
 

Customer service
Local number:

Reservation support for partners
Support in Korean: 02 3483 3228

Seoul
Sri Lanka Sri Lanka Booking.com (Lanka ) Pvt Ltd. Customer service Offices
 

Customer service
Support in English:

Reservation support for partners
Support in English (UK): 011 247 0223

Colombo
Taiwan Taiwan Booking.com (Taiwan) Limited Customer service Offices
 

Customer service
Local number:

Reservation support for partners
Support in Simplified Chinese: 02 8793 3063

Taipei

Phone: +886 2 8726 8300 (office hours)

Fax: +886 2 8726 8344

Thailand Thailand Booking.com (Thailand) Ltd Customer service Offices
 

Customer service
Local number:

Reservation support for partners
Support in Thai: 02 78 73 014

Bangkok

Fax: +66 2610 5899

Koh Samui
Phuket Town
Vietnam Vietnam Booking.com (Vietnam) Co. Ltd. Customer service Offices
 

Customer service
Support in English:

Reservation support for partners
Support in English (UK): 120 116 38

Ho Chi Minh City

Fax: +84 839113479

Hanoi

North America

Canada Canada Canada Booking.com Online Reservations Inc. Customer service Offices
 

Customer service
Support in English: Support in French:

Reservation support for partners
Support in English (UK): 1 (866) 492 3246
Support in French: 1 (866) 497 4619

Toronto

Phone: +1 647 777 4150 (office hours)

Fax: +1 647 777 4190

Montréal

Phone: +1 514 228 4002 (office hours)

Fax: +1 514 228 0204

Vancouver

Phone: 1 778 374 2700 (office hours)

Fax: +1 778 329 9837

Calgary
USA USA Booking.com (USA) Inc Customer service Offices
 

Customer service
Support in English: Support in Spanish:

Reservation support for partners
Support in English (UK): 1 (888) 850 4649
Support in Spanish: 1 (866) 938 1298

Atlanta

Phone: +1 (470) 363 2501 (office hours)

Boston

Phone: +1 857-702-4004 (office hours)

Fax: +1 857-702-4009

Chicago

Phone: +1 (312) 279 8600 (office hours)

Fax: +1 (312) 577 0624

Dallas
Denver

Phone: +1 (303) 389 4200 (office hours)

Grand Rapids - Customer service
Honolulu

Phone: +1 (808) 457 4800 (office hours)

Fax: +1 (808) 457 4899

Houston

Phone: +1 (713) 357 1700 (office hours)

Fax: +1 (713) 357 1842

Las Vegas

Phone: +1 (702) 761 5400 (office hours)

Fax: +1 (702) 761 5449

Los Angeles

Phone: +1 (323) 801 4200 (office hours)

Fax: +1 (323) 801 4198

Miami

Phone: +1 (786) 542 8300 (office hours)

Fax: +1 (305) 675 6334

New York

Phone: +1 (212) 419 2618 (office hours)

Fax: +1 (347) 438 3367

New Orleans
Orlando - Customer service
Orlando

Phone: +1 (407) 587 3900 (office hours)

Fax: +1 (407) 641 8697

Phoenix

Phone: +1 (602) 343 1821 (office hours)

San Diego
San Francisco

Phone: +1 (415) 633 4000 (office hours)

Fax: +1 (415) 633 4099

Seattle

Phone: +1 (425) 456 3700 (office hours)

Fax: +1 (425) 456 3779

Washington
Mexico Mexico Servicios Booking.com Mexico S.A. de C.V. Customer service Offices
 

Customer service
Local number:

Reservation support for partners
Support in Spanish: (055) 2282 1778

Mexico City

Phone: +52 55 50471800 (office hours)

Cancún
Guadalajara

Phone: +52 333 5605001 (office hours)

Central America & Caribbean

Costa Rica Costa Rica Booking.com (Costa Rica) S.A. Customer service Offices
 

Customer service
Local number:

Reservation support for partners
Support in Spanish: 0800 012 1801

San José
Dominican Republic Dominican Republic Booking.com (Dominican Republic) SRL Customer service Offices
 

Customer service
Local number:

Reservation support for partners
Support in Spanish: 1888 7519 390

Santo Domingo

Phone: +1.849.622.2300 (office hours)

Panama Panama Booking.com (Panama) S.A. Customer service Offices
 

Customer service
Local number:

Reservation support for partners
Support in Spanish: 001 800 507 2766

Panama City
Puerto Rico Puerto Rico Customer service Offices
 

Customer service
Local number:

Reservation support for partners
Support in Spanish: 1888 680 5049
Support in Spanish: 1888 6805 049

San Juan

South America

Argentina Argentina Booking.com (Argentina) Srl. Customer service Offices
 

Customer service
Local number:

Reservation support for partners
Support in Spanish: 0351 587 0132

Buenos Aires

Phone: +54 11 5296 5600 (office hours)

Fax: +54 11 5296 5699

Brazil Brazil Booking.com Brasil Servicos de Reserva LTDA Customer service Offices
 

Customer service
Local number:

Reservation support for partners
Support in Portuguese: 11 4700 2484

Sao Paulo

Phone: +55 (11) 3956-4000 (office hours)

Fax: +55 (0) 11 3055 4108

Natal

Phone: +55 (84) 2020 5350 (office hours)

Fax: +55 (0) 11 3055 4108

Porto Alegre
Rio de Janeiro

Phone: +55 (21) 3958-1900 (office hours)

Salvador
Chile Chile Booking.com Chile SpA Customer service Offices
 

Customer service
Local number:

Reservation support for partners
Support in Spanish: 02 239 37 370

Santiago
Santiago (BookingSuite)
Colombia Colombia Booking.com Colombia S.A.S. Customer service Offices
 

Customer service
Local number:

Reservation support for partners
Support in Spanish: 1 4192621

Bogotá
Peru Peru Booking.com (Peru) S.A. Customer service Offices
 

Customer service
Local number:

Reservation support for partners
Support in Spanish: 0800 54452

Lima

Middle East

Egypt Egypt Booking.com Egypt LLC Customer service Offices
 

Customer service
Local number:

Reservation support for partners
Support in Arabic: 0800 0000 458

Cairo
Israel Israel Booking.com Israel Online Hotel Reservations Ltd. Customer service Offices
 

Customer service

Reservation support for partners
Support in Hebrew: 1809 213 038

Tel Aviv
Jordan Jordan Booking.com International B.V./Jordan P.S.C. Customer service Offices
 

Customer service

Reservation support for partners
Support in English: +44 20 3320 2610

Amman
Saudi Arabia Saudi Arabia Booking.com Saudi Arabia Ltd. Customer service Offices
 

Customer service
Local number:

Reservation support for partners
Support in Arabic: 800 844 8517

Jeddah
Turkey Turkey Bookingdotcom Satis Destek Hizmetleri Limited Sirketi Customer service Offices
 

Customer service
When calling from a landline or IP phone:
Please dial the International number when calling from a mobile phone.

Reservation support for partners
Support in Turkish: 00800 448 825 091

İstanbul

Fax: +90 212 377 60 90

Antalya
Izmir
Trabzon
United Arab Emirates United Arab Emirates Booking.com FZ-LLC Customer service Offices
 

Customer service
Support in Arabic: Support in English:

Reservation support for partners
Support in Arabic: 8000 444 1691
Support in English (UK): 8000 444 1491

Dubai

Phone: +971 (0) 4 4358 200 (office hours)

Fax: +971 (0) 4 4358 299

Africa

Ghana Ghana Booking.com (Ghana) Limited Customer service Offices
 

Customer service

Reservation support for partners
Support in English: +44 20 3320 2610

Accra

Phone: +233 302 818 000 (office hours)

Kenya Kenya Bookingcom (Kenya) Ltd. Customer service Offices
 

Customer service

Reservation support for partners
Support in English: +44 20 3320 2610

Nairobi

Phone: +254 207 653 400 (office hours)

Morocco Morocco Booking.com Online Hotel Reservations Maroc SARL Customer service Offices
 

Customer service

Reservation support for partners
Support in English: +44 20 3320 2610

Casablanca

Phone: +212 522795400 (office hours)

Marrakech
Nigeria Nigeria Bookingdotcom Support Services Nigeria Limited Customer service Offices
 

Customer service

Reservation support for partners
Support in English: +44 20 3320 2610

Lagos

Phone: +233 012 809 128 (office hours)

South Africa South Africa Booking.com South Africa Pty Ltd Customer service Offices
 

Customer service
Local number:

Reservation support for partners
Support in English (UK): 086 020 9216

Cape Town

Phone: +27 (0) 21 681 2520 (office hours)

Fax: +27 (0) 21 681 2521

Johannesburg

Oceania

Australia Australia Booking.com (Australia) Pty Ltd Customer service Offices
 

Customer service
Local number:

Reservation support for partners
Support in English (UK): 02 8228 1536

Sydney

Phone: +61 (0) 2 9255 9200 (office hours)

Fax: +61 (0) 2 9255 9299

Melbourne
New Zealand New Zealand Booking.com (New Zealand) Ltd Customer service Offices
 

Customer service
Local number:

Reservation support for partners
Support in English (UK): 09 915 2819

Auckland

Phone: +64 9 300 4670 (office hours)