The receptionist was super friendly, smiley, polite and helpful. She explained everything to us nicely and she even helped us to book a taxi to go to our friend's wedding venue. Unfortunately we did not get her name, we checked in on the 18th Aug 2017 at about 3-4pm. We booked 2 family rooms. The rooms were spacious enough, clean and comfortable. The service was also excellent. When requested for toiletries and water at night, the staff delivered the stuff within minutes.