Hotels in Beato, Lisbon

The self-check instruction is very clear, you’ll receive messages/emails with a very clear instructions before your arrival. Only one thing need to be reminded, the house is located on a hill, you need to climb a couple of stairs up to be able to see the house No., that’s a little bit challenging to see the house No. from downstairs, but except from that, other instructions are very clear. The apartment is very nice, full equipped kitchen with all the things you need for cooking, with refrigerator, also with washing machine. You can live just like at home. Very cozy, very comfortable. The sofa is very comfy, good place to take a nap. The best thing I would like to say about this place is the customer service. They are the best customer service I have never seen. Even without a 24/7 reception like a hotel does, they are very responsive, whenever you send them a message you always get a respond very quickly. They are always trying to help. I was asking for laundry detergent, for more coffee and hair dryer, they always have the team bring to me the second day. The other thing I want to mention is that, I was staying in Apt 1(floor 1) for a couple of days and need to move to Apt 6(floor 3) for another 2 days, as I need to be out of the Apt very early in the morning, my room would not be ready for check-in at that time. I was talking to the customer service about the situation and they made an arrangement to have the team move all my luggage from Apt 1 to Apt 6 for me. When I came back late that night being exhausted, I was super surprised by such a smooth move. Besides all of that, the best thing about the customer servies is what happened after I checked out. Firstly the customer services offered to extend my check-out time from 11am to 12pm. After checking out I need a place to store my luggage before I checked in with another hotel. The customer service provided me with a place to leave my luggage.

Incredibly clean, very friendly and helpful staff, quiet area

The apartment was clean and located in a peaceful neighborhood.It is a little bit far from the center but has an easy access to bus station.Luis was very responsive and considerate.They have a free coffee,tea and mint candy.The apartment has everything..The bathroom is small like in the comment said, but its not a big deal for us.They have a terrace and i think i saw a barbecue area. but because its cold,cloudy and sometimes raining,we didn't use it.

It’s a beautiful flat, nicely decorated and is in a great location just outside of the city. There is a bus stop just to the right of the house which is incredibly easy to use to get in and out of the city. The owners were brilliant with communication the whole stay! It’s definitely somewhere we would come back to!

Location and the personel was great, the rooms were very good and very clean, the breakfast was good. The Restaurant and food was great for dinner.I highly recommend this hotel

Everything was great. Super location for the airport

Great location, close to the public transport, very clean and nice hotel interior and rooms, amazing breakfast (with live piano music!), very helpful and nice staff!

The accommodation is in a good location, close to the main attractions.

Very helpful staff, excellent location ar a reasonable price.

Great location, spacious room, clean