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Exceptional hospitality. They think of everything including ice in the freezer, coffee machine water filled, lovely toiletries. Fantastic breakfast and yogurt, cheese and h on the fridge for a snack. Bonus: the place is decorated beautifully and the scent of the hotel is AMAZING (so amazing, I had to look up the brand but sadly they don’t ship to the USA). This is the best place I’ve ever stayed in all my travels abroad. They understand hospitality and I looked forward to returning each evening after a day out in Lisbon.

The hotel is charming and very well-located. It's close to the most incredible places downtown. Nearby you can take the subway, train, and bus by walking around two and five minutes away. The room is pretty clean, and everything works well. The breakfast is excellent. It includes brads, ramóns, cheeses, and other Portuguese specialties. The price is reasonable. It is one of the best options to stay in Lisbon if you can not invest a lot of money in a five-star hotel but wants to stay in a great place.

Everything was perfect, one of the best hotels I've been, very beautiful and modern with many small details that takes you to a special experience. Everything was very clean, quite neighborhood and close to malls and the airport. The breakfast was perfect, many varieties of food, and covid19 precautions are being taken very seriously. But the most important thing, the staff, amazing staff, friendly, caring, professional, really the top of the top, 5 stars!! Thank you!

We stayed here twice. We could not fault this hotel. It feels 5 star. The service and staff are unbelievably good. Luis helped us with a very challenging situation. Its spotlessly clean, the rooms are lovely, the terrace is beautiful, the location is an easy spot, the breakfast is wonderful. When back in Lisbon, we will not hesitate to book again. If this hotel have others in other countries, we would stay there based on the Lisbon H10 experience. Thankyou.

Everything! First of all the staff is just so nice and kind! There’s someone in the front desk 24/7 which is pretty nice too. All the electronics works perfectly and overall it’s the best place I stayed at ever! But the most important part is the location! 90% of lisbon’s best things to see are 5-20 minutes walking, and the best nightlife in lisbon is a few streets away so you are 2 minutes walking from all the bars but your hotel stays quiet and clean

The hotel was 5 stars all the way . You could not get a better location as we could walk everywhere . We were so impressed with Lisbon and having picked this hotel made our stay . During the short stay we even managed to sit around the pool and sun bath . The pool and the courtyard for drinks we’re so lovely and relaxing . Service and staff were 10/10 for me so highly recommend. May be a bit dearer then others locally but worth every penny

All the staff was exceptional, gracious and very helpful on suggesting restaurants, walks, and sightseeing. Breakfast was best of our 3 week stay in Portugal, and they graciously allowed us an early one to make sure we got to airport on time. Location as in the center of a very social part of old Lisbon, walkable to all nearby sights and riverside area. Room was quiet despite a very in-city location

Absolutely best hostel ever. The staff is incredibly helpful and friendly. They go above and beyond to make sure you have the best time in hostel, in Lisbon and in Portugal. They have dinner Events, pub crawl, fado, etc. They also gave us a guide for beaches on the West Coast. They als kept some of my stuff and I picked them up 2 weeks later when I returned to Lisbon, this was a huge help.

Just about anything - in particular the kindness and helpfulness of the staff. I travel extensively (at least pre-Covid) but how you are treated in this hotel is par to the best 5 stars in the world. An extra thanks to the bartender (whose name I do not remember but who introduced me to amazing wines) and the two ladies who did the free guided tours, Mrs. Silvestre and Mrs. Guitana.

Everything! The location can’t be beat and the hotel is absolutely lovely. Erich and Soraia were the absolute best! So welcoming and helpful. they went above and beyond to make sure our stay was perfect. We have traveled extensively in Europe over many years, and this hotel is definitely in the top 5 we have stayed at. This property is a must for your stay in Lisbon.

What a wonderful luxury boutique hotel, right in the middle of the City center. Beautiful old (Late 1500's) building with exceptional appointments and awesome service. The staff, Carla, Natalya, Alan Carlos, Diego Luiz, to name a few all bent over backwards to accommodate our needs. Would not hesitate to recommend this Hidden Gem in the heart of Lisbon.

It was an extra ordinary experience! That breakfast, my god, the best I ever had. And I went already to many 5 star hotels. Most friendly staff and a great bed in the clean, cosy hotelroom. For me, one of the best hotels in the greater Lisbon Area. I will be back many times here. Many thanks to all of the staff.

This is not a 5 star hotel it’s better. It’s an authentic pensao. The location was good, the room was comfy but the best was the sweet woman who came down the 3 flights of stairs to greet me and carry my suitcase up for me and when I left down for me.

location , surrounded by boutique shops ,20 minutes walk to Torreira Beach. The staff , Andre and Iris Goncalves are wonderful ! And Carlos Harranita served us the best breakfast ever. It was a 5 stars experience 👋

I loved my stay here, hands down the best hotel I’ve stayed in 😍 I had the best time in portugal thanks to the hotel and its staff!! if I could give it 30 stars I would. best place to stay at in Lisbon.

Best hotel option nearby Lisbon airport. Room was big, clean and well maintained and with parking in front of the hotel Very good service from the staff.