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Our flight was cancelled and we had to book a hotel in Lisbon overnight- couldn’t have stayed in a better place! The staff were so lovely and warm, the bed was extremely comfortable for our aching bodies, and we were chuffed with the slippers and bathrobes! After an exhausting day sorting out new flights and accommodation, we got the best night’s sleep ever thanks to the lovely bed! The location is fab, very central and we were able to potter around Lisbon to see the sights while waiting to go to the airport. Would definitely recommend.

We stayed in the room with the small private garden. We really enjoyed our stay. The communal rooms look cozy and there is an kitchen (fully equipped Incl fridge etc) if you want to do your own cooking (we didn’t use it). It is not a hotel, so no reception. You receive login codes for the different entrances, works great. Best way to get here from the airport is with an Uber. (Airport to alfama just below 7 euros during our visit). It saves you walking up and down Lisbon’s famous steep cobble stones with your luggage.

Unbeknownst to us we arrived to Lisbon the same days when the Pope and over 1 million people descended on the city, and the staff of the hotel were extremely helpful in showing us how to navigate the city the best way possible. It helped that the hotel is centrally located to the main places of interest, allowing us to experience this beautiful city. The hotel is impeccably clean, the bed very comfortable , and the pastels de nata at the reception are a “sweet bite” for every time you cross the lobby!

Everything… From being picked up from the airport in a Tesla (pipedream to own one of these) to the fantastic service we received by every person along the way cannot recommend this place enough. They even went above and beyond when we thought Lisbon was about to be locked down due to covid (it ended up being fine). The place itself is fantastic and the food is great too. Highly recommend the breakfast. My partner and I travel a lot and this is one of the best 4 star hotels we have ever stayed in.

Loved everything about this place, so happy I booked it. It made my stay in Lisbon. The hotel is brand new, love the design. Very very comfy bed and plenty of pillows. Staff were amazing and very helpful. Breakfast was one of the best I’ve had in any hotel. Highly recommended! You won’t be disappointed. It’s not exactly central, kind of at the other end of Avenida do Liberdade. But Bolt is very cheap in Lisboa so that wasn’t an issue. Rossio is about 20 min walk from the hotel.

The hotel was 5 stars all the way . You could not get a better location as we could walk everywhere . We were so impressed with Lisbon and having picked this hotel made our stay . During the short stay we even managed to sit around the pool and sun bath . The pool and the courtyard for drinks we’re so lovely and relaxing . Service and staff were 10/10 for me so highly recommend. May be a bit dearer then others locally but worth every penny

I sincerely feel like this hotel is one of the best hotels in Lisbon. Very cozy, clean and stylish hotel ! Location is top notch, but at the same time it is quiet. Rooms are very comfortable, clean and well organized. Breakfast is delicious! Eggs and omelet can be requested:) Coffee, water, tea and snacks are available in the lobby of the hotel all day long. The communication with the hotel was perfect-all the questions were promptly answered.

This hotel was booked for my birthday. A luxury stay and the building and rooms are exceptional. Service is what you would expect from a boutique 5 star hotel and it is to be applauded. Thank you for a lovely stay and I hope to visit your lovely hotel in future. Breakfast immense. Evening meal (extra) and wine exceptional for the price. Stay here for the experience you won't get in most 5* hotels.

After more than ten trips to Europe, the staff at the hotel is the BEST-EVER. Led by the exceptionally professional manager, Erich. He personally ALWAYS goes above for any and all requests. The hotel is also in a perfect location for touring, food & drink (as in step out of the door of the hotel). An easy to rate 5 star plus service & hotel.

excellent location(just 3mins to the metro), very very friendly staff, the room is nice with a good view. I love everything about this hotel. The breakfast is great, the coffee is the best there. I will definitely book again if I go to Lisbon again.

We arrived in Lisbon and at the hotel, very early in the day - exhausted and in need of rest - and the front desk staff arranged for us to check in early! It was the best welcome & the best way to begin our adventures in Lisbon.

great location, quiet street. very lux finishing yet spacious apartments, which are v well designed. everything you would need in a flat is there. you have the best of both worlds of loft/apartment and 5 star hotel

I loved my stay here, hands down the best hotel I’ve stayed in 😍 I had the best time in portugal thanks to the hotel and its staff!! if I could give it 30 stars I would. best place to stay at in Lisbon.

This is a luxury hotel - and directly across from the lisbon airport, it cannot be beat. They offered pre-checkin and everything was seamless, even allow for early checkin and more. What a treat!

All staffs are warm and super polite, they are the best in all 5 star hotels I babe been in Europe. You can feel that they really care about the their services. The breakfast is in high quality.

it was very well situated in the centre of Lisbon. tram 28 started in the square and tram 15 started just around the corner. a huge plus was that the hotel had a car park.

The location being right in the center of Lisbon is by far the best catch. The hotel is also tastefully redesigned in a restored building and has a great service team.

The Star Inn Lisbon was the best airport hotel I’ve stayed in throughout the world.

Nice, clean, near airport, best staff