Additional fees are charged on the Smartkies platform 40 AED.

Please note that you will be charged a cleaning fee of AED 100 upon check-in.

Autonomous access to the apartment via your smartphone.

A card imprint not taken is set up for consumption and in the event of degradation.

Your access to the apartment will be available on your Smartkies profile. You will receive an SMS from the Smartkies platform telling you what to do.

We would like to inform you about important conditions to consider before your stay in our property on the Smartkies platform. These details will help you understand additional fees and important procedures:

1. *Additional Fees*: Additional fees of 40 AED will be charged on the Smartkies platform.

2. *Cleaning Fee*: A cleaning fee of 100 AED will be required upon registration on the Smartkies platform. This amount is non-refundable.

3. A card imprint will be blocked and not collected for stays of up to 5 nights.

From a stay of 6 nights, a deposit is automatically taken and returned at the end of the stay after the cleaning service provider has visited within 7 working days.

Amount deposit daily: 2000 aed

Amount deposit weekly: 2000 aed

Amount deposit monthly: 2500 aed

However, if your bank refuses the card imprint, the deposit amount will have to be paid.

Important: remember to register your Bank Identity Statement on the platform for the return of the deposit if it has been taken.

This deposit covers possible damage and consumption (drinks and sweets).

4. *Autonomous Access*: You will have autonomous access to the apartment through your smartphone. Your access will be available on your Smartkies profile. You will receive an email from the Smartkies platform with detailed instructions.

5. *Profile Verification*: Before your arrival, please complete profile verification on Smartkies. This will take only a few minutes. Make sure to select the passport document during check-in, rather than a UAE ID.

6. *Agency Fees*: Agency fees vary depending on the duration of your stay on the Smartkies platform. They are calculated based on the total reservation amount:

- 14% per night

- 12% per week

- 10% per month

7. *Minor Guests*: Guests under the age of 21 must be accompanied by a parent or legal guardian during check-in.

We hope this information will be helpful in preparing for your stay. If you have any additional questions or need clarification, please do not hesitate to contact us. We are here to assist you and ensure a pleasant stay.

Al check-in gli ospiti devono esibire un documento d'identità con foto e una carta di credito. Siete pregati di notare che le Richieste Speciali sono soggette a disponibilità, e potrebbero comportare l'addebito di un supplemento.

La struttura non è disponibile per feste di addio al nubilato/celibato o simili.

Se arrechi danni alla struttura durante il tuo soggiorno, potrebbe esserti chiesto di pagare fino a AED 1.000 dopo il check-out secondo la politica sui danni della struttura.