VAT will be introduced across the UAE on 1 January 2018. The rate is likely to be 5%. Should there be a change in the date of VAT implementation or in VAT rate, it will be added on guest bill upon departure.

Please note that Index Hotel is a family and a non-alcoholic hotel.

For security reasons, visitors are not allowed inside the guest rooms.

For pre-paid reservations: upon check-in, guests are required to present the credit card used to make the reservation. If the credit card's owner is not the person staying at the hotel, please contact the property in advance to request a third party credit card authorization form.

All guests must show a valid UAE ID or passport upon check-in.

Molimo vas da unapred obavestite smeštajni objekat Index Hotel o očekivanom vremenu dolaska. Napomenu možete da napišete u polju za posebne zahteve prilikom rezervisanja. Osim toga, objekat možete direktno da kontaktirate pomoću kontakt podataka navedenih u potvrdi rezervacije.

Gosti će primiti ugovor o iznajmljivanju koji je potrebno da potpišu i vrate objektu pre dolaska. Ukoliko ga ne prime na vreme, potrebno je da kontaktiraju sa kompanijom za upravljanje objektima putem broja telefona navedenog u potvrdi rezervacije.

Gosti koji imaju manje od 18 godina mogu da se prijave samo uz pratnju roditelja ili zvaničnog staratelja.