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Travel Sustainable property

Sheraton Mall of the Emirates Hotel, Dubai

Sheikh Zayed Road , Al Barsha, Al Barsha, Dubai, United Arab Emirates – Excellent location – show map – Subway Access

Excellent location – rated 9.3/10! (score from 2440 reviews)

Real guests • Real stays • Real opinions

8.4
Very Good
2,441 reviews

- connected to mall of emirates - large rooms - rooms with connecting door - friendly staff

Saad Kuwait

attached to the mall which saves a lot of time if u stay away would like to thank concierge for there excellent work- saving cars

Murtadha Oman

Location was nice. Mr. Ramadan on reception was very polite and helpful. overall highly recommended location and hotel staff are the best.

Saud Saudi Arabia

Food & Service were phenomenal, clean rooms and friendly staff.

Manhal Bahrain

excellent breakfast.. directly connected to mall of Emirates which is extremely convenient.. tax free machine in the hotel connection with mall of Emirates..

Imran Sudan

Friendly staff , location connected directly to Mall of emirates near the cinema & restaurants

Huda Kuwait

1-Check-In Counter Agent ( Eyad ) was Very Professional , Confident and Helpful . 2-Room Service Agent ( Haseeb) Was great in what he do and he left us Nice Shaped Rabbit using Towel with a Note ( Wishing us a Nice Stay ) , this was amazing specially that it was his own Initiative . 3-concierge ( Ayoub or Abdo ) i forgot the name , was very Helpful , professional in a very friendly way .

Mohamad Kuwait

1. Room was very good, 2. Location : Excellent for the assignment I came to Dubai for, 3. Breakfast : Very Good

Joseph Lebanon

staff very professional and friendly the location is great beside mall of Emirates

Ibrahim Saudi Arabia

all was good however gym was extremely old fashioned

Ghazanfar Saudi Arabia
8.4
Very Good
2,441 reviews
  • What guests loved the most:
  • “- connected to mall of emirates - large rooms - rooms with connecting door - friendly staff”
    Saad Saad Kuwait Kuwait
  • “attached to the mall which saves a lot of time if u stay away would like to thank concierge for there excellent work- saving cars”
    Murtadha Murtadha Oman Oman
  • “Location was nice. Mr. Ramadan on reception was very polite and helpful. overall highly recommended location and hotel staff are the best.”
    Saud Saud Saudi Arabia Saudi Arabia
  • “Food & Service were phenomenal, clean rooms and friendly staff.”
    Manhal Manhal Bahrain Bahrain
  • “excellent breakfast.. directly connected to mall of Emirates which is extremely convenient.. tax free machine in the hotel connection with mall of Emirates..”
    Imran Imran Sudan Sudan
  • “Friendly staff , location connected directly to Mall of emirates near the cinema & restaurants”
    Huda Huda Kuwait Kuwait
  • “1-Check-In Counter Agent ( Eyad ) was Very Professional , Confident and Helpful .”
    Mohamad Mohamad Kuwait Kuwait
  • “1. Room was very good, 2. Location : Excellent for the assignment I came to Dubai for, 3. Breakfast : Very Good”
    Joseph Joseph Lebanon Lebanon
  • “staff very professional and friendly the location is great beside mall of Emirates”
    Ibrahim Ibrahim Saudi Arabia Saudi Arabia
  • “all was good however gym was extremely old fashioned”
    Ghazanfar Ghazanfar Saudi Arabia Saudi Arabia

Categories:

  • Staff8.9
  • Facilities8.5
  • Cleanliness8.7
  • Comfort8.8
  • Value for money8.0
  • Location9.3
  • Free WiFi8.7
City view
Swimming pool
Free WiFi
Free parking
Bathtub
Air conditioning
24-hour front desk
Key card access
Daily housekeeping
Non-smoking rooms

Get the celebrity treatment with world-class service at Sheraton Mall of the Emirates Hotel, Dubai

Directly connected to Mall of the Emirates, Sheraton Mall of the Emirates Hotel, Dubai is within 20 minutes’ drive from DXB International Airport and Expo 2020 site. Guests can enjoy free WiFi in all areas of the hotel including the rooms.

All suites and rooms at Sheraton Dubai Mall of the Emirates offer views of the city skyline. Each features free WiFi, a flat-screen TV, mini-bar and an private bathroom. Some suites include a living room and a kitchenette complete with dining area.

Guests can enjoy a wealth of leisure options at Sheraton Dubai, Mall of the Emirates such as an indulgent massage at Shine Spa and use of the relaxing spa facilities. After an energizing workout at Sheraton Fitness, guests can take a dip in the rooftop, outdoor pools to refresh.

Guests can also unwind on the Vantage terrace, offering a variety of snacks and beverages accompanied by views over the city.

Souk Madinat Jumeirah, with its romantic water canals, is 2.5 mi away from Sheraton Dubai Mall of the Emirates. ELS Golf Club is 4.3 mi drive away. Dubai International Airport is 16 mi away from the property, an airport shuttle is available upon request. Free valet and car parking is available on-site.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Sheraton Mall of the Emirates Hotel, Dubai has been welcoming Booking.com guests since Jan 29, 2013
 Hotel chain/brand: Sheraton

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Most popular amenities

1 swimming pool
Free WiFi
Airport shuttle
Free parking
good Fitness Center
Tea/Coffee Maker in All Rooms
Bar

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Property Highlights

Top Location: Highly rated by recent guests (9.3)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Buffet

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 24448 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Guest reviews
Categories:
Staff
8.9
Facilities
8.5
Cleanliness
8.7
Comfort
8.8
Value for money
8.0
Location
9.3
Free WiFi
8.7

Select topics to read reviews:

See what guests loved the most:

  • Saad
    KuwaitKuwait
    “- connected to mall of emirates - large rooms - rooms with connecting door - friendly staff”
  • Murtadha
    OmanOman
    “attached to the mall which saves a lot of time if u stay away would like to thank concierge for there excellent work- saving cars”
  • Saud
    Saudi ArabiaSaudi Arabia
    “Location was nice. Mr. Ramadan on reception was very polite and helpful. overall highly recommended location and hotel staff are the best.”
  • Manhal
    BahrainBahrain
    “Food & Service were phenomenal, clean rooms and friendly staff.”
  • Imran
    SudanSudan
    “excellent breakfast.. directly connected to mall of Emirates which is extremely convenient.. tax free machine in the hotel connection with mall of Emirates..”
  • Huda
    KuwaitKuwait
    “Friendly staff , location connected directly to Mall of emirates near the cinema & restaurants”
  • Mohamad
    KuwaitKuwait
    “1-Check-In Counter Agent ( Eyad ) was Very Professional , Confident and Helpful . 2-Room Service Agent ( Haseeb) Was great in what he do and he left us Nice Shaped Rabbit using Towel with a Note ( Wishing us a Nice Stay ) , this was amazing...”
  • Joseph
    LebanonLebanon
    “1. Room was very good, 2. Location : Excellent for the assignment I came to Dubai for, 3. Breakfast : Very Good”
  • I
    Ibrahim
    Saudi ArabiaSaudi Arabia
    “staff very professional and friendly the location is great beside mall of Emirates”
  • Ghazanfar
    Saudi ArabiaSaudi Arabia
    “all was good however gym was extremely old fashioned”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours
  • we are from Seychelles. possible to have a twin room , no smoking with club lounge access. we are wanting to come for 14 nights. best price plse
    Dear Sir / Madam Greetings from Sheraton Mall of the Emirates, Dubai ! Thank you for choosing our hotel for your upcoming stay, kindly share the stay ..
    Answered on March 22, 2021
  • Dear Sir/ Madam I’d like to know how we can reach Mall of Emirate from your hotel ? How many minutes does it take ? Is there indoor connection?
    We are connected with the Mall from second floor therefore you will have a direct access to the mall from hotel.
    Answered on August 1, 2021
  • I am planning to travel in October month. Can I get hotel room with one double bed and one single bed as I am planning to stay with my parents.Thanks.
    Warm Greeting from Sheraton Mall Of Emirates! We do have availability of family rooms and suites, Kindly check on booking.com and book your prefered ..
    Answered on July 31, 2022
  • If I book for 15 nights Can I get a great deal?
    Dear Sir / Madam, Warm greetings from Sheraton Mall of the Emirates, Dubai! Please be informed that we can offer our best available rates.
    Answered on February 3, 2021
  • What your hotel precautions and hygiene regarding to COVID-19. how you clean rooms after each guest? I will visit Dubai & want to stay at your hotel
    Hello. Thank you for your message. We are following all precautionary measures as advised by the Dubai Municipalty and are taking utmost care and foll..
    Answered on January 24, 2021
  • Still looking?
Hotel area info *
4 Restaurants On Site

    Spartan Sports Cafe

    Food: International

    Open for: Lunch, Dinner

    Link@Sheraton Cafe

    Food: International

    Open for: Breakfast, Lunch, Dinner

    Menu: À la carte

    Besh Turkish Kitchen

    Food: Turkish

    Open for: Breakfast, Lunch, Dinner

    Sanctuary Lounge

    Food: International

    Open for: Lunch, Dinner

Amenities of Sheraton Mall of the Emirates Hotel, Dubai

Most popular amenities

1 swimming pool
Free WiFi
Airport shuttle
Free parking
good Fitness Center
Tea/Coffee Maker in All Rooms
Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
Kitchen
  • Coffee machine
Activities
  • Bicycle rental
  • Snorkeling Off-site Additional charge
  • Horseback riding Off-site Additional charge
  • Diving Off-site Additional charge
  • Bowling Off-site Additional charge
  • Cycling Off-site
  • Hiking Off-site
  • Windsurfing Off-site Additional charge
  • Skiing Off-site
  • Fishing Off-site Additional charge
  • Golf course (within 2 miles) Additional charge
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Valet parking
  • Accessible parking
Front Desk Services
  • Lockers
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
  • Designated smoking area
  • Air conditioning
  • Heating
  • Car rental
  • Elevator
  • Facilities for disabled guests
  • Airport shuttle Additional charge
  • Airport pickup Additional charge
  • Airport drop-off Additional charge
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Lowered sink
  • Toilet with grab rails
  • Wheelchair accessible
Outdoor swimming pool
    Free! All pools are free of charge
  • Open all year
  • Opening times
  • All ages welcome
  • Heated pool
  • Pool with view
  • Shallow end
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
Spa
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Facial treatments
  • Beauty services
  • Beach chairs/Loungers
  • Massage Additional charge
  • Spa Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • Arabic
  • English
  • French
  • Hindi
  • Croatian
  • Burmese
  • Russian
  • Swahili
  • Thai
  • Filipino
  • Turkish
  • Urdu

House rules

Sheraton Mall of the Emirates Hotel, Dubai takes special requests – add in the next step!

Check-in

3:00 PM - 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

12:00 AM - 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
3 - 17 years
Extra bed upon request
AED 150 per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 21

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa Discover JCB Diners Club American Express Sheraton Mall of the Emirates Hotel, Dubai accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Sheraton Mall of the Emirates Hotel, Dubai

  • Sheraton Mall of the Emirates Hotel, Dubai has 4 restaurants:

    • Besh Turkish Kitchen
    • Sanctuary Lounge
    • Spartan Sports Cafe
    • Link@Sheraton Cafe

  • The prices at Sheraton Mall of the Emirates Hotel, Dubai may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Guests staying at Sheraton Mall of the Emirates Hotel, Dubai can enjoy a highly-rated breakfast during their stay (guest review score: 7.7).

    Breakfast option(s) include:

    • Buffet

  • Sheraton Mall of the Emirates Hotel, Dubai is 6.2 miles from the center of Dubai.

  • Check-in at Sheraton Mall of the Emirates Hotel, Dubai is from 3:00 PM, and check-out is until 12:00 PM.

  • Room options at Sheraton Mall of the Emirates Hotel, Dubai include:

    • Double
    • Twin
    • Suite
    • Family

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Sheraton Mall of the Emirates Hotel, Dubai offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Bicycle rental (additional charge)
    • Skiing
    • Bowling
    • Snorkeling
    • Diving
    • Fishing
    • Windsurfing
    • Golf course (within 2 miles)
    • Swimming pool
    • Bicycle rental
    • Personal trainer
    • Horseback riding
    • Locker rooms
    • Beauty services
    • Facial treatments
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples' massage
    • Head massage
    • Hand massage
    • Full-body massage
    • Fitness
    • Fitness classes

  • From the nearest airport, you can get to Sheraton Mall of the Emirates Hotel, Dubai by:

    • Taxi 20min