Hotel Sheraton Mall of the Emirates Hotel, Dubai

Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step. Travel Sustainable property

Sheikh Zayed Road , Al Barsha, Al Barsha, Dubai, United Arab Emirates – Excellent location – show map – Subway Access

Excellent location – rated 9.3/10! (score from 2570 reviews)

Real guests • Real stays • Real opinions

8.7
Excellent
2,573 reviews

location location location. also they upgraded my room

Ahmed Kuwait

location of the property. friendly staff. cleaning guys are Superman. (specially mr Azam ). car parking staff. over all atmosphere.

Asad Pakistan

The view, the friendly staff, the professional receptionists and the location

Fatina United Kingdom

Location with mall very good staff easy check in & out

Abdullah Kuwait

The location is perfect for shoppers. The food (be it breakfast or different items for room service) was amazing. I loved their spaghetti bolognese particularly. So well made! The rooms are spacious and so clean.

Selina Pakistan

The location is perfect - connecting directly to the mall

Kiiza Kenya

Everything was awesome from beginning to end. The hotel was great and very nice. The staff was next level and provided superior customer service. This has been the best service I have received in a very long time. Let's start with the front desk staff. I don't remember their names but every single person I spoke with was AWESOME! My hotel came with breakfast and Mohamed Ihthisam was THE BEST in the restaurant and bar area, he also provided Stellar service. Lastly, Azam made sure my room was in tip-top condition every single day that I was there at The Sheraton. Americas could learn a thing to two. I have to brag about this experience because The Sheraton Staff was SUPERB!!!! Thanks Guys!!

James United States of America

Location.. being directly connected to Emirates mall is a privilege. The staff were friendly and the check in check out were very fast despite the hotel was crowded.

Nadia United Arab Emirates

Extremely clean well equipped room over looking Burj AlArab & Jumeirah Beach Hotel. I love the friendly extremely courteous staff from valet parking to front desk concierge and restaurant staff. The room was very quite even though the hotel was fully booked. I loved the location in MOE best place to stay when it’s hot in August.

Deemah United States of America

Everything. Starting from hotel location, the extremely friendly and helpful staff, the spacious room with very comfortable beds. Cleaness. Breakfast varieties and quality of food is excellent. Sameh at hotel reception is very friendly, professional and he even upgraded our room with no extra cost. Very impressed and satisfied. Will definitely be back again.

Mais United Arab Emirates
8.7
Excellent
2,573 reviews
  • What guests loved the most:
  • “location location location. also they upgraded my room”
    Ahmed Ahmed Kuwait Kuwait
  • “location of the property. friendly staff. cleaning guys are Superman. (specially mr Azam ). car parking staff. over all atmosphere.”
    Asad Asad Pakistan Pakistan
  • “The view, the friendly staff, the professional receptionists and the location”
    Fatina Fatina United Kingdom United Kingdom
  • “Location with mall very good staff easy check in & out”
    Abdullah Abdullah Kuwait Kuwait
  • “The location is perfect for shoppers. The food (be it breakfast or different items for room service) was amazing. I loved their spaghetti bolognese particularly. So well made!”
    Selina Selina Pakistan Pakistan
  • “The location is perfect - connecting directly to the mall”
    Kiiza Kiiza Kenya Kenya
  • “Everything was awesome from beginning to end. The hotel was great and very nice. The staff was next level and provided superior customer service.”
    James James United States of America United States of America
  • “Location.. being directly connected to Emirates mall is a privilege. The staff were friendly and the check in check out were very fast despite the hotel was crowded.”
    Nadia Nadia United Arab Emirates United Arab Emirates
  • “Extremely clean well equipped room over looking Burj AlArab & Jumeirah Beach Hotel. I love the friendly extremely courteous staff from valet parking to front desk concierge and restaurant staff.”
    Deemah Deemah United States of America United States of America
  • “Everything. Starting from hotel location, the extremely friendly and helpful staff, the spacious room with very comfortable beds. Cleaness. Breakfast varieties and quality of food is excellent.”
    Mais Mais United Arab Emirates United Arab Emirates

Categories:

  • Staff9.0
  • Facilities8.7
  • Cleanliness8.9
  • Comfort8.9
  • Value for money8.1
  • Location9.3
  • Free WiFi8.3

Get the celebrity treatment with world-class service at Sheraton Mall of the Emirates Hotel, Dubai

Directly connected to Mall of the Emirates, the Sheraton Mall of the Emirates Hotel, Dubai is within 10 minutes’ drive from The Beach Mall and Dubai Marina. Guests can enjoy free WiFi in all areas of the hotel including the rooms.

All suites and rooms at Sheraton Dubai Mall of the Emirates offer views of the city skyline. Each features free WiFi, a flat-screen TV, mini-bar and an private bathroom. Some suites include a living room and a kitchenette complete with dining area.

Guests can enjoy a wealth of leisure options at Sheraton Dubai, Mall of the Emirates such as an indulgent massage at Shine Spa and use of the relaxing spa facilities. After an energizing workout at Sheraton Fitness, guests can take a dip in the rooftop, outdoor pools to refresh.

Guests can also unwind on the Vantage terrace, offering a variety of snacks and beverages accompanied by views over the city.

Souk Madinat Jumeirah, with its romantic water canals, is 2.5 mi away from Sheraton Dubai Mall of the Emirates. ELS Golf Club is 4.3 mi drive away. Dubai International Airport is 16 mi away from the property, an airport shuttle is available upon request. Free valet and car parking is available on-site.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

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Top Location: Highly rated by recent guests (9.3)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Buffet

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 21111 lists

Most popular amenities

1 swimming pool
Free WiFi
Airport shuttle
Free parking
good Fitness Center
Tea/Coffee Maker in All Rooms
Bar

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Lock in a great price for your upcoming stay

Get instant confirmation with FREE cancellation on most rooms!

Availability

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Travel Sustainable property

Travel Sustainable property

This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.

4 reasons to choose Sheraton Mall of the Emirates Hotel, Dubai

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.7
Excellent
 · 2,573 reviews
Read all reviews
  • Staff9.0
    Reception
  • Facilities8.7
  • Cleanliness8.9
  • Comfort8.9
  • Value for money8.1
  • Location9.3
    Shopping area
  • Free WiFi8.3

Select topics to read reviews:

See what guests loved the most:

  • Ahmed Kuwait

    “location location location. also they upgraded my room”

  • Asad Pakistan

    “location of the property. friendly staff. cleaning guys are Superman. (specially mr Azam ). car parking staff. over all atmosphere. ”

  • Fatina United Kingdom

    “The view, the friendly staff, the professional receptionists and the location”

  • Abdullah Kuwait

    “Location with mall very good staff easy check in & out ”

  • Selina Pakistan

    “The location is perfect for shoppers. The food (be it breakfast or different items for room service) was amazing. I loved their spaghetti bolognese particularly. So well made! The rooms are spacious and so clean.”

  • Kiiza Kenya

    “The location is perfect - connecting directly to the mall”

  • James United States of America

    “Everything was awesome from beginning to end. The hotel was great and very nice. The staff was next level and provided superior customer service. This has been the best service I have received in a very long time. Let's start with the front desk staff. I don't remember their names but every single person I spoke with was AWESOME! My hotel came with breakfast and Mohamed Ihthisam was THE BEST in the restaurant and bar area, he also provided Stellar service. Lastly, Azam made sure my room was in tip-top condition every single day that I was there at The Sheraton. Americas could learn a thing to two. I have to brag about this experience because The Sheraton Staff was SUPERB!!!! Thanks Guys!!”

  • Nadia United Arab Emirates

    “Location.. being directly connected to Emirates mall is a privilege. The staff were friendly and the check in check out were very fast despite the hotel was crowded.”

  • Deemah United States of America

    “Extremely clean well equipped room over looking Burj AlArab & Jumeirah Beach Hotel. I love the friendly extremely courteous staff from valet parking to front desk concierge and restaurant staff. The room was very quite even though the hotel was fully booked. I loved the location in MOE best place to stay when it’s hot in August.”

  • Mais United Arab Emirates

    “Everything. Starting from hotel location, the extremely friendly and helpful staff, the spacious room with very comfortable beds. Cleaness. Breakfast varieties and quality of food is excellent. Sameh at hotel reception is very friendly, professional and he even upgraded our room with no extra cost. Very impressed and satisfied. Will definitely be back again.”

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Sheraton Mall of the Emirates Hotel, Dubai

Welcoming Booking.com guests since Jan 29, 2013

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  • we are from Seychelles. possible to have a twin room , no smoking with club lounge access. we are wanting to come for 14 nights. best price plse

    Dear Sir / Madam Greetings from Sheraton Mall of the Emirates, Dubai ! Thank you for choosing our hotel for your upcoming stay, kindly share the stay dates in order to send you the offer Thank you, Reservations Department

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    Answered on March 22, 2021
  • If I book for 15 nights Can I get a great deal?

    Dear Sir / Madam, Warm greetings from Sheraton Mall of the Emirates, Dubai! Please be informed that we can offer our best available rates.

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    Answered on February 3, 2021
  • What time is the breakfast from ?

    It is 06:00 to 10:30AM

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    Answered on February 24, 2021
  • Dear Sir/ Madam I’d like to know how we can reach Mall of Emirate from your hotel ? How many minutes does it take ? Is there indoor connection?

    We are connected with the Mall from second floor therefore you will have a direct access to the mall from hotel.

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    Answered on August 1, 2021
  • I want to book this room

    Please contact hotel and provide all information to book the room

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    Asked about: Deluxe Room, Guest room, 1 King, Skyline view • Answered on November 3, 2021
  • Hi I'm planning to book this room for me , my wife and my children, one of them is 5yrs and the other one is 1yrs and 9months. is that possible ?

    We can accommodate 02 adult and 02 kids in this room however space will be limited as room size is 35 SQM

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    Asked about: Superior Room, Guest room, 1 King, City view • Answered on November 1, 2021
  • I love Sheraton

    Thank you so much for your Loyalty and kind feedback about Sheraton Mall of the Emirates, Dubai

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    Asked about: Classic Room, Guest room, 1 King, City view • Answered on March 17, 2021
  • from all the pictures i can see that every bathroom has a transparent wall. is there a room where the bathroom is closed off so you cant see though it from the other side? i would like some privacy when i take a shower

    Thank you for your message. Please note that we have blinders in the shower for all the rooms.

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    Answered on January 24, 2021
  • dear sir or madam, I'd like to know how much does the property take as deposit upon arrival for a 4-night single occupancy stay?

    Thank you for your message. We charge a deposit of AED 300 per night for any extras which would be consumed. Best Regards, Reservations Team

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    Asked about: Classic Room, Guest room, 2 Twin/Single Bed(s), City view • Answered on June 8, 2021
  • May I please get a price for the following 3 rooms with 1 person per room Then one room with 2 people sharing Preferably with half board

    Thank you for your message. Could you please provide us with the exact dates of travel.

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    Asked about: Superior Room, Guest room, 1 King, City view • Answered on June 6, 2021
  • Hi I am planning to stay in your hotel from 20 July to 24 July We are Egyptian What require for visa Best Regards Sherif shoaib

    Thank you for your below message, kindly note that we will require the reservation details to provide you with this information.

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    Answered on June 6, 2021
  • do u have hair dryer in washroom. do u have iron with stand in washroom

    Yes we have hair dryer and iron stand in all rooms

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    Answered on October 12, 2021
  • Hello We are looking at booking 6 rooms at your hotel. Can a better price be offered ? Is a nanny available to sit and watch kids that can take care of themselves ,just monitor ? Is there connecting rooms at the hotel?

    Online published is best rate which we can offer. Also note that hotel doesn't have baby sitting services. Also we do have interconnecting doors between standard category rooms subject to

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    Asked about: Classic Room, Guest room, 2 Twin/Single Bed(s), City view • Answered on March 15, 2021
  • What your hotel precautions and hygiene regarding to COVID-19. how you clean rooms after each guest? I will visit Dubai & want to stay at your hotel

    Hello. Thank you for your message. We are following all precautionary measures as advised by the Dubai Municipalty and are taking utmost care and following the sanitization process after each check-out.

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    Answered on January 24, 2021
  • If I modify my reservation, will my previous confirmed reservation and rates get cancelled? Also please let me know I want to get Airport pick and drop?

    Dear Sir / Madam, Greetings from Sheraton Mall of the Emirates, Dubai! Please be informed that in case of modification initial booked rate will be changed with new applicable rate during new stay dates. Best Regards, Umar Khalid Room Reservations

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    Asked about: Club Room, 2 Twin/Single Bed(s), Skyline view • Answered on November 16, 2019
  • Hi. My son and I leave Sydney Australia on the 6th April and arrive Dubai on the 7th april at 5.30am. Are we able to check into our room when we arrive or do we have to wait till 2.00pm

    Standard check-in time is 15:00hrs and early check-in will be subject to room availability upon arrival.

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    Answered on October 30, 2021
  • Is there ladies only swimming pool ??

    We have one common Swimming pool for all guests

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    Asked about: Classic Room, Guest room, 2 Twin/Single Bed(s), City view • Answered on June 11, 2021
  • Hi ,What type of parking you have ? Is it covered parking under the hotel with elevator to rooms or open parking under the sun?

    we do have parking in the Mall Area for Sheraton Mall of the Emirates

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    Answered on June 11, 2020
  • Dear Sir/Madam I would like to know if you have smoking room or smoking suit in the hotel Thank you

    Dear Sir / Madam, Warm greetings from Sheraton Mall of the Emirates, Dubai! Please be informed that we do have smoking rooms and smoking suites in our hotel.

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    Asked about: Deluxe Suite, Club lounge access, 1 Bedroom Suite • Answered on February 2, 2021
  • Is airport shuttle service available

    Dear Sir / Madam, Warm greetings from Sheraton Mall of the Emirates, Dubai! Please find below the cost of Airport transfers: Dubai Airport Terminal 1 & 3. The chauffer service of the hotel will be AED 230 for sedan car (3 seater) or AED 330 for the suburban car (7 seater) Al Maktoum International Airport: The chauffer service of the hotel will be AED 250.00/-per car per way (maximum 3 adults) or AED 300.00/-per car per way (7 seater van). For any further assistance, we stand at your disposal. Best Regards, Sheraton Mall of the Emirates, Dubai.

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    Asked about: Classic Room, Guest room, 1 King, City view • Answered on December 1, 2019
Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Dubai Community Theatre & Arts Centre
    0.2 miles
  • Mall of the Emirates
    0.3 miles
  • Ski Dubai
    0.3 miles
  • Deyaar HQ
    0.4 miles
  • Gold & Diamond Park
    0.7 miles
  • Dubai Police Academy
    0.8 miles
  • Al Barsha Pond Park
    1.3 miles
Restaurants & cafes
  • Restaurant Bab Sharqi
    0.9 miles
  • Restaurant Din Tai
    1.2 miles
  • Restaurant Texas de Brazil
    1.2 miles
Top attractions
  • Burj Al Arab Tower
    1.8 miles
  • Montgomery Golf Club Dubai
    4.4 miles
  • Aquaventure Waterpark
    5.3 miles
  • The Walk at JBR
    5.3 miles
  • Dubai Autodrome
    5.3 miles
  • City Walk Mall
    7.2 miles
  • Dubai Mall
    7.2 miles
  • Gurunanak Darbar Sikh Temple
    8.5 miles
  • Dubai Expo 2020
    11.4 miles
  • Grand Mosque
    11.6 miles
Natural Beauty
  • Ocean/Sea Arabian Gulf
    1.2 miles
  • River Dubai Creek
    12.4 miles
Ski lifts
  • Ski Dubai
    0.2 miles
Public transit
  • Train Mall of the Emirates Metro Station
    0.2 miles
  • Train First Abu Dhabi Bank Metro Station
    0.6 miles
  • Train Sharaf DG Metro Station
    0.8 miles
Closest Airports
  • Dubai International Airport
    13.2 miles
  • Al Maktoum International Airport
    16 miles
  • Sharjah International Airport
    24.2 miles
How to get to Sheraton Mall of the Emirates Hotel, Dubai from Dubai International Airport
    Taxi
    Free parking is available.
* All distances are measured in straight lines. Actual travel distances may vary.
Are you missing any information about this area?
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4 Restaurants On Site

    Vantage

    Food: International

    Open for: Lunch, Dinner

    Link@Sheraton Cafe

    Food: International

    Open for: Breakfast, Lunch, Dinner

    Menu: À la carte

    Besh Turkish Kitchen

    Food: Turkish

    Open for: Breakfast, Lunch, Dinner

    Sanctuary Lounge

    Food: International

    Open for: Lunch, Dinner

Amenities of Sheraton Mall of the Emirates Hotel, Dubai

Most popular amenities

1 swimming pool
Free WiFi
Airport shuttle
Free parking
good Fitness Center
Tea/Coffee Maker in All Rooms
Bar
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
Activities
  • Snorkeling Off-site Additional charge
  • Horseback riding Off-site Additional charge
  • Diving Off-site Additional charge
  • Bowling Off-site Additional charge
  • Cycling Off-site
  • Hiking Off-site
  • Windsurfing Off-site Additional charge
  • Skiing Off-site
  • Fishing Off-site Additional charge
Food & Drink
  • Coffee house on site
  • Bottle of water
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Accessible parking
  • Secure parking
Transportation
  • Airport drop-off Additional charge
  • Airport pickup Additional charge
Front Desk Services
  • Lockers
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk