Mercure Melbourne Caroline Springs
10-20 Lake Street, 3023 Caroline Springs, Australia – Great location - show map
Hotel location was very convenient for us as we had to travel to Derrimut the next day - 20min drive. The room was clean & was adequate. Bed was comfortable. Breakfast was al la carte with a small selection of food. Room rate including breakfast was very good.

Facilities great, room was huge ,bed comfortable and the breakfast was fantastic

Large room with plenty of space in the room and ensuite.

I liked the amenities that came with the place. It was also very spacious. Easy check in.

The staff were exceptional. The hotel was closed due to the Covid-19 travel restrictions, and the staff phoned me to let me know not to come right now. thanks for the call.

I loved the swimming pool and spa,I treated myself to after check in,and in the morning before check out!

Everything was above the average . Happy with it and will definitely be back when in Melbourne

Had everything close to u so u didn't have to travel far

* comfortable beds * beautiful bathrooms with beautiful big shower rose * total blockout for sleep * good noise insulation between rooms * friendly helpful staff * very clean * breakfast package * free parking * lake * proximity to shopping centre * flexibility and service in promptly moving us to the other side of hotel where it was quiet when the council without notice were doing all night bitumen works right out front of the hotel * pool and spa and gym great * live band on Saturday night

Modern, huge rooms. Friendly and helpful staff. Great breakfast

- What guests loved the most:
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Rodney
Australia
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Neil
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Craig
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Fitu
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Graham
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Jason
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Ryley
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Wilson
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Kennedy
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Green
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Categories:
All air-conditioned rooms include a work desk, mini-bar and tea and coffee making facilities. All guests receive free covered parking.
You can have a meal at the cafe or bistro which features a terrace offering lake views. The Sports Bar serves a range of local and international beer and offers pool tables and flat-screen TVs. Function and event spaces are also available.
Mercure Melbourne Caroline Springs is 30 minutes’ drive from central Melbourne, 6.2 mi from Sunshine Hospital and a short drive from the Keilor, Sunshine, Truganina and Derrimut industrial and business parks.
Couples in particular like the location – they rated it 8.7 for a two-person trip.
Mercure Melbourne Caroline Springs has been welcoming Booking.com guests since May 6, 2011Hotel chain/brand: Mercure

- Dose this room have a BalconyYes, all rooms have a balconyAnswered on 23 August 2022
- Do you have rooms with a spa bathThank you for the enquiry. There are no rooms with SPA bath in our property. Thank you, Guest ServicesAnswered on 28 November 2020
- hi.do you have twin roomsYes, we do have twin rooms.Answered on 3 June 2022
- hi, do you offer smoking rooms with lake side veiw?Hi, Thank you for your enquiry. All of our rooms are Non-smoking rooms.Answered on 3 June 2022
- Hi there, Do you have any parking available?Hi, Thank you for your enquiry. Yes we do have a separate car park available for the guests.Answered on 3 June 2022
- Still looking?
- Westwaters Cafe
- Open forBreakfast • Lunch • Dinner
- AmbienceFamily-friendly • Modern
- Westwaters a la carte Bistro
- Open forLunch • Dinner
- AmbienceFamily-friendly • Modern
- Toilet paper
- Towels
- Private Bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
- Linens
- Wardrobe or closet
- Alarm clock
- Outdoor furniture
- Balcony
- Terrace
- Electric kettle
- Live sports events (broadcast)
- Live music/Performance
- Temporary art galleriesAdditional chargeOff-site
- Pool tableAdditional charge
- Playground
- Casino
- Sitting area
- Desk
- Flat-screen TV
- Cable channels
- Telephone
- TV
- Coffee house on site
- Kids' mealsAdditional charge
- Breakfast in the room
- Bar
- Restaurant
- Tea/Coffee maker
- Parking garage
- Accessible parking
- ATM on site
- Baggage storage
- Express check-in/out
- 24-hour front desk
- Indoor play area
- Babysitting/Child servicesAdditional charge
- Daily housekeeping
- Dry cleaningAdditional charge
- Fax/PhotocopyingAdditional charge
- Meeting/Banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key card access
- Safe
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Smoke-free property
- Wake-up service
- Heating
- Private entrance
- Laptop safe
- Carpeted
- Elevator
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Non-smoking rooms
- Iron
- Wake-up service/Alarm clock
- Room service
- Toilet with grab rails
- Wheelchair accessible
- Upper floors accessible by elevator
- Open all year
- Heated pool
- Pool/Beach towels
- Fitness
- Hot tub/Jacuzzi
- MassageAdditional charge
- Spa
- Fitness center
- English
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Refundable damage deposit
A damage deposit of AUD 250 is required on arrival. That's about 165.34USD. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds
Child policies
Children of all ages are welcome.
Children 13 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Cash
Mercure Melbourne Caroline Springs accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Please note that Mercure Melbourne Caroline Springs requires an AUD 250 credit card pre-authorization upon check in to cover any incidental charges. Cash or debit cards are not acceptable forms of payment.
You must show a valid credit card and photo ID upon check in. This credit card must be in the same name as the guest's name on the booking confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A damage deposit of AUD 250 is required on arrival. That's about 165.34USD. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
FAQs about Mercure Melbourne Caroline Springs
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Check-in at Mercure Melbourne Caroline Springs is from 2:00 PM, and check-out is until 10:00 AM.
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Mercure Melbourne Caroline Springs has 2 restaurants:
- Westwaters a la carte Bistro
- Westwaters Cafe
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Mercure Melbourne Caroline Springs is 1.1 miles from the center of Caroline Springs.
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Yes, there's a hot tub. You can find out more about this and the other facilities at Mercure Melbourne Caroline Springs on this page.
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Yes, Mercure Melbourne Caroline Springs is popular with guests booking family stays.
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The prices at Mercure Melbourne Caroline Springs may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Room options at Mercure Melbourne Caroline Springs include:
- Triple
- Apartment
- Double
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Mercure Melbourne Caroline Springs offers the following activities/services (charges may apply):
- Spa
- Fitness center
- Hot tub/Jacuzzi
- Massage
- Playground
- Pool table
- Casino
- Live music/Performance
- Fitness
- Swimming pool
- Temporary art galleries
- Live sports events (broadcast)