Aparthotel
 Direct Hotels - Villas on Rivergum

21 Rivergum Drive, 4720 Emerald, Australia – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
9.1
Superb
260 reviews

Beautiful and comfortable units. The layout of the units excellent. Well equipped for overnight or longer stays.

Brian Australia

what an amazing place to stay! So pleasantly surprised and grateful to get to stay here. Clean, spacious, modern and quiet.

Debbie Australia

Over the years we have stayed, these units stay the same, really clean, comfortable beds and a great location in a quiet street

Nyree Australia

Well appointed comfortable villa . On edge of town so quiet

Geoff Australia

A beautiful villa, new, clean and with every convenience i could want. Would definitely stay again!

Linda Australia

Spacious. clean, plenty of equipment of preparing meals.

Peter Australia

Really impressed, will definitely stay again! Very comfortable clean and tidy. Thank you!

Davo Australia

great customer service, the lady in the office welcomed us so well!!! modern place, comfortable beds, just the place in general was awesome!!!!

Sarai Australia

Excellent kitchen facilities. Excellent bedding facilities. Well functioning air conditioner. Beautiful and quiet neighbourhood. WiFi availability.

Phutiane Australia

Everything we needed was there. It really was a home away from home. The fully equipped kitchen was great, and toiletries that included a good quality moisturizer, which came in very handy for sunburn, were an example of the sort of thought that had been put into the preparation of the apartment. We didn't use some of the amenities, such as the washing machine, but it was a comfort to know it was available if needed.

Henry Australia
9.1
Superb
260 reviews
  • What guests loved the most:
  • “Beautiful and comfortable units. The layout of the units excellent. Well equipped for overnight or longer stays.”
    Brian Brian Australia Australia
  • “what an amazing place to stay! So pleasantly surprised and grateful to get to stay here. Clean, spacious, modern and quiet.”
    Debbie Debbie Australia Australia
  • “Over the years we have stayed, these units stay the same, really clean, comfortable beds and a great location in a quiet street”
    Nyree Nyree Australia Australia
  • “Well appointed comfortable villa . On edge of town so quiet”
    Geoff Geoff Australia Australia
  • “A beautiful villa, new, clean and with every convenience i could want. Would definitely stay again!”
    Linda Linda Australia Australia
  • “Spacious. clean, plenty of equipment of preparing meals.”
    Peter Peter Australia Australia
  • “Really impressed, will definitely stay again! Very comfortable clean and tidy. Thank you!”
    Davo Davo Australia Australia
  • “great customer service, the lady in the office welcomed us so well!!! modern place, comfortable beds, just the place in general was awesome!!!!”
    Sarai Sarai Australia Australia
  • “Excellent kitchen facilities. Excellent bedding facilities. Well functioning air conditioner. Beautiful and quiet neighbourhood. WiFi availability.”
    Phutiane Phutiane Australia Australia
  • “Everything we needed was there. It really was a home away from home.”
    Henry Henry Australia Australia

Categories:

  • Staff9.4
  • Facilities 9.3
  • Cleanliness9.4
  • Comfort9.4
  • Value for money 9.3
  • Location8.5
  • Free WiFi8.7
High score for Emerald
Apartments
Kitchen
Garden
Washing machine
Free WiFi
Free parking
Bath

Just an 8-minute drive from the heart of Emerald, Direct Hotels - Villas on Rivergum offers self-contained apartments. All accommodation offers a fully equipped kitchen, garden views and a patio. Free WiFi is provided.

Villas on Rivergum Emerald is a 6-minute drive from the Emerald Botanic Gardens and a 30-minute drive from Lake Maraboon. Sapphire Gem Fields is a 30-minute drive away.

All air-conditioned apartments feature a dining and lounge area with a flat-screen TV with cable channels and a DVD player. They offer an outdoor dining area and laundry/ironing facilities. The bathroom has a hairdryer and free toiletries.

Couples particularly like the location — they rated it 8.5 for a two-person trip.

Direct Hotels - Villas on Rivergum has been welcoming Booking.com guests since 5 Dec 2013.

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Most popular facilities

Free parking
Free WiFi

Property highlights

Top location: Highly rated by recent guests (8.5)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Free private parking available on-site

Loyal customers

There are more repeat guests here than most other properties.

Saved to 94 lists

Reliable info
Guests say the description and photos for this property are very accurate.

Availability

When would you like to stay at Direct Hotels - Villas on Rivergum?

Sorry, reservations for more than 90 nights are not possible.

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Guest reviews

9.1
Superb · 260 reviews
Read all reviews
Categories:
  • Staff9.4
  • Facilities 9.3
  • Cleanliness9.4
  • Comfort9.4
  • Value for money 9.3
  • Location8.5
  • Free WiFi8.7
High score for Emerald

Select topics to read reviews:

See what guests loved the most:

  • Brian
    AustraliaAustralia
    “Beautiful and comfortable units. The layout of the units excellent. Well equipped for overnight or longer stays.”
  • Debbie
    AustraliaAustralia
    “what an amazing place to stay! So pleasantly surprised and grateful to get to stay here. Clean, spacious, modern and quiet.”
  • Nyree
    AustraliaAustralia
    “Over the years we have stayed, these units stay the same, really clean, comfortable beds and a great location in a quiet street”
  • Geoff
    AustraliaAustralia
    “Well appointed comfortable villa . On edge of town so quiet”
  • Linda
    AustraliaAustralia
    “A beautiful villa, new, clean and with every convenience i could want. Would definitely stay again!”
  • Peter
    AustraliaAustralia
    “Spacious. clean, plenty of equipment of preparing meals.”
  • Davo
    AustraliaAustralia
    “Really impressed, will definitely stay again! Very comfortable clean and tidy. Thank you!”
  • Sarai
    AustraliaAustralia
    “great customer service, the lady in the office welcomed us so well!!! modern place, comfortable beds, just the place in general was awesome!!!!”
  • Phutiane
    AustraliaAustralia
    “Excellent kitchen facilities. Excellent bedding facilities. Well functioning air conditioner. Beautiful and quiet neighbourhood. WiFi availability.”
  • Henry
    AustraliaAustralia
    “Everything we needed was there. It really was a home away from home. The fully equipped kitchen was great, and toiletries that included a good quality moisturizer, which came in very handy for sunburn, were an example of the sort of thought that had...”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few hours

  • Hi I'm looking at your 2 bedroom apartment. It has 2 queen beds, would 1 queen & 2 singles be available?? Thanks Robin
    Good Afternoon, We can offer you 1 queen and 2 single beds. When would you like to book? Thank you and kind regards, Villas on Rivergum
    Answered on 25 January 2022
  • Hi is it possible to have 2 single beds instead of one of the double beds in your 2 bedroom apartment?
    We do have some units with the option of 2 single beds in one bedroom. Please contact our office to discuss availability.
    Asked about: Two-Bedroom Apartment • Answered on 18 March 2021
  • Do you have early check in?
    Early check-in may be available depending on the time you would like to arrive and availability. We ask that you contact the office before your arrival to discuss your early check in requirements.
    Answered on 24 February 2021
  • Do you have early check in?
    Early check-in may be available depending on the time you would like to arrive and availability. We ask that you contact the office before your arrival to discuss your early check in requirements.
    Answered on 24 February 2021
  • Does your 2 bedroom apartment have a sofa bed?
    We have extra options for bedding arrangements. Please contact our reception to discuss,
    Answered on 25 August 2020

  • Still looking?

    Thanks! You will receive an email as soon as the property has answered your question.

Thanks! You will receive an email as soon as the property has answered your question.

Managed by Villas on Rivergum

Company review score: 8.7Based on 10,905 reviews from 12 properties
12 managed properties

Company information

Villas on Rivergum is managed by a dedicated team of professionals who pride themselves on delivering a high standard of customer service & always ensuring our valued guests are provided with comfortable, well presented & affordable accommodation.

Property information

Villas on Rivergum has beautiful, spacious one & two bedroom serviced villas available for short or long term stays. All of our villas are fully self-contained & are surrounded by quiet, peaceful & spacious grounds. Whether you prefer to relax outdoors in your very own covered, private courtyard & seating area or kick back & enjoy the beautifully air-conditioned villa we pride ourselves on being able to deliver a home away from home for all of our guests including families, the corporate traveler & anyone looking for exceptional & affordable accommodation. Close to Emeralds beautiful Botanic Gardens where there are fantastic walking tracks for that afternoon stroll or workout as-well as BBQ facilities, children's playgrounds & exercise equipment. We are also only a short drive into the heart of Emerald for all your shopping, dining & entertainment needs.

Neighbourhood information

Villas on Rivergum is situated no more than a 6 minute drive from the heart of Emeralds Business Centre & is tucked away in a quiet estate surrounded by lakes & bush land.

Language spoken

English
Property surroundings *
Great location - show map
Restaurants & cafes
  • Restaurant Mayfair Salt Bar & Grill
    0.9 miles
  • Restaurant Mayfair Tavern
    0.9 miles
  • Cafe/bar Luv A Coffee
    2.5 miles
  • Restaurant Le Porte Rosse
    3.1 miles
Natural beauty
  • Mountain Botanic Gardens
    1.2 miles
  • Lake Lake Maraboon
    10.6 miles
Closest airports
  • Emerald Airport
    1.9 miles
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You will receive an email as soon as the property has answered your question.
Facilities of Direct Hotels - Villas on Rivergum

Most popular facilities

Free parking
Free WiFi
Bathroom
  • Toilet paper
  • Towels
  • Additional bathroom
  • Additional toilet
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
Outdoors
Sit back and relax
  • Picnic area
  • Outdoor furniture
  • Outdoor dining area
  • Outdoor furniture
  • Patio
  • Garden
Kitchen
Freedom to eat when you want
  • Dining table
  • Cleaning products
  • Toaster
  • Stovetop
  • Oven
  • Tumble dryer
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Washing machine
  • Dishwasher
  • Microwave
  • Refrigerator
Room Amenities
Extra comfort
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
  • Tile/marble floor
  • Private entrance
  • Carpeted
  • Fan
  • Ironing facilities
  • Iron
Living Area
Space for everyone to be together
  • Dining area
  • Sofa
  • Seating Area
Media & Technology
Fun for everyone under one roof
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • DVD player
  • Radio
  • TV
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Accessible parking
  • Parking garage
  • Secured parking
Reception services
  • Invoice provided
  • Express check-in/check-out
Business facilities
  • Fax/photocopying Additional charge
Safety & security
  • Smoke alarms
  • Key access
Accessibility
  • Entire unit located on ground floor
Miscellaneous
  • Designated smoking area
  • Air conditioning
  • Heating
  • Family rooms
  • Non-smoking rooms
Languages spoken
  • English
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You will receive an email as soon as the property has answered your question.
Sustainable initiatives
This property has taken steps to provide more sustainable and environmentally friendly travel

House rules Direct Hotels - Villas on Rivergum takes special requests - add in the next step!

Check-in

14:00 - 22:00

Guests are required to show a photo identification and credit card upon check-in

You'll need to let the property know in advance what time you'll arrive.

Check-out

08:00 - 10:00

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of AUD 150 is required on arrival. That's about 85.11GBP. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children aged 18 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

There is no capacity for cots at this property.

There is no capacity for extra beds at this property.

No age restriction

There is no age requirement for check-in

Mastercard Visa Eftpos American Express Direct Hotels - Villas on Rivergum accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Pets

Pets are not allowed.

The fine print

Please note that there is a 1.60% charge when you pay with a Visa or Mastercard credit card.

Please note that there is a 2.45% charge when you pay with an American Express credit card.

Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual 'Schoolies Week' period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period.

Please note that this property has a 'No Party Policy'.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

Please inform Direct Hotels - Villas on Rivergum in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of AUD 150 is required on arrival. That's about 85.11GBP. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Direct Hotels - Villas on Rivergum

  • Check-in at Direct Hotels - Villas on Rivergum is from 14:00, and check-out is until 10:00.

  • You can choose from a number of accommodation options at Direct Hotels - Villas on Rivergum (subject to availability). These can accommodate:

    • 2 guests
    • 4 guests

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Direct Hotels - Villas on Rivergum is 2.1 miles from the centre of Emerald.

  • Direct Hotels - Villas on Rivergum has the following number of bedrooms:

    • 1 bedroom

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Yes, Direct Hotels - Villas on Rivergum is popular with guests booking family stays.

  • The prices at Direct Hotels - Villas on Rivergum may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Direct Hotels - Villas on Rivergum offers the following activities / services (charges may apply):