Hotel Novotel Surfers Paradise

Beachfront. Property is on or right next to the beach.

Cnr Hanlan St and Surfers Paradise Blvd, Surfers' Paradise, 4217 Gold Coast, Australia – Excellent location – show map

Excellent location – rated 9.2/10! (score from 5428 reviews)

Real guests • Real stays • Real opinions

7.8
Good
5,428 reviews

The staff Michael was very helpful! We were asking him how we can get a bus/train card and he explained it to us very well despite his busy work, he even went outside and walk with us to point the location, very helpful gentleman. The view! my god it was the best beach view we had since we travelled. Thank you for giving us a nice view room on the top of the building! Also the extra perks/foods and drinks that they gave us during lockdown, Novotel was very thoughtful of that. Thank you.

John Australia

It is in the center of everything. Easy access to the beach and shops

Mark Australia

Loved the location as it was very central to everything. room was pretty much what i expected. Bed was really comfortable.

Thomas Australia

1702 was the first room we stayed in, was clean, tidy and modern. Was disappointing that we were woken up both nights in this room at 5am by a loud constant noise outside. Was upgraded to 2509 which was much the same but didn't have the outside noise.

Joshua Australia

Love the hotel & the location is a big plus. The staff was very helpful & accomodating. Although I have forgotten his name, he couldn't give give us the rooms on the same floor but he has given us all 3 rooms with the best views & organised parking for us as well.

Ronald Australia

The location is great. The hotel was ran efficiently. The apartment was super Clean- this included the daily freshening!

Tahnee Australia

Close to car parks, and woolies and surface paradise boat ride and oceanview

John Australia

The buffet breakfast was amazing and the staff were lovely. Comfiest bed I’ve slept in for a long time

Caity Australia

Location. I liked that someone called ANGIE had personal clean our room for us. All staff were friendly and let check in early.

Angela Australia

Ocean view room, good location; close to the beach, malls, tram for transport access to other areas of Gold Coast. Walking distant for most of the part

Charlotte Australia
7.8
Good
5,428 reviews
  • What guests loved the most:
  • “The staff Michael was very helpful! We were asking him how we can get a bus/train card and he explained it to us very well despite his busy work, he even went outside and walk with us to point the...”
    John John Australia Australia
  • “It is in the center of everything. Easy access to the beach and shops”
    Mark Mark Australia Australia
  • “Loved the location as it was very central to everything. room was pretty much what i expected. Bed was really comfortable.”
    Thomas Thomas Australia Australia
  • “1702 was the first room we stayed in, was clean, tidy and modern. Was disappointing that we were woken up both nights in this room at 5am by a loud constant noise outside.”
    Joshua Joshua Australia Australia
  • “Love the hotel & the location is a big plus. The staff was very helpful & accomodating.”
    Ronald Ronald Australia Australia
  • “The location is great. The hotel was ran efficiently. The apartment was super Clean- this included the daily freshening!”
    Tahnee Tahnee Australia Australia
  • “Close to car parks, and woolies and surface paradise boat ride and oceanview”
    John John Australia Australia
  • “The buffet breakfast was amazing and the staff were lovely. Comfiest bed I’ve slept in for a long time”
    Caity Caity Australia Australia
  • “Location. I liked that someone called ANGIE had personal clean our room for us. All staff were friendly and let check in early.”
    Angela Angela Australia Australia
  • “Ocean view room, good location; close to the beach, malls, tram for transport access to other areas of Gold Coast. Walking distant for most of the part”
    Charlotte Charlotte Australia Australia

Categories:

  • Staff8.6
  • Facilities7.8
  • Cleanliness8.3
  • Comfort8.3
  • Value for money7.7
  • Location9.2

Stay in the heart of Gold Coast – Excellent location – show map

Located in the heart of Surfers Paradise, Novotel Surfers Paradise, Gold Coast, is surrounded by immaculate beaches, spirited nighlife and fun-filled theme parks. All rooms feature a private balcony with lovely ocean or city views.

You can make the most of Novotel Surfers Paradise’s facilities: play tennis on the full-size court, work up a sweat at the fitness center, or simply do a few lazy laps in the sun-soaked pool. The hot tub is the perfect place to unwind at the end of the day. Massage services are available upon request.

Novotel Surfers Paradise is only 5 minutes' walk from the shops, restaurants and bars on Cavill Avenue. Gold Coast Airport is a 30-minute drive away.

All rooms have floor-to-ceiling windows, satellite TV and tea and coffee making facilities. Some rooms also have a spa bath. Accommodations and breakfast are free for 2 children under 16 when sharing a room with their parents.

Enjoy breakfast and delicious all day dining, as well as a large selection of beverages, at BLVD Café & Bar. For those on the go, there are 'grab and go' food and beverage items to save time and take the items with you.

This is our guests' favorite part of Gold Coast, according to independent reviews.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Novotel Surfers Paradise has been welcoming Booking.com guests since Nov 30, 2009
 Hotel chain/brand: Novotel

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Most popular amenities

1 swimming pool
Parking
Family rooms
Beachfront
WiFi
Tea/Coffee Maker in All Rooms
Bar

Currency Exchange: Need local currency? This property has currency exchange on site.

Property Highlights

Located in the heart of Gold Coast, this hotel has an excellent location score of 9.2

Breakfast Info

Vegetarian, Vegan, Gluten-free

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Availability

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Sleeps Room Type Price
Max adults: 3. Max children: 2
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Max adults: 4. Max children: 3
Deluxe Family Room
  • 2 twin beds and
  • 1 king bed
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Max adults: 4. Max children: 3
Superior Family Room
  • 2 twin beds and
  • 1 king bed
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4 reasons to choose Novotel Surfers Paradise

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

7.8
Good · 5,428 reviews
Read all reviews
  • Staff8.6
  • Facilities7.8
    View, Wellness area
    Pool
  • Cleanliness8.3
  • Comfort8.3
    Bed
    Shower, Quiet room
  • Value for money7.7
    Convenient location
    Extra charges
  • Location9.2
    View, Access to the beach, Central location

Select topics to read reviews:

See what guests loved the most:

  • John Australia

    “The staff Michael was very helpful! We were asking him how we can get a bus/train card and he explained it to us very well despite his busy work, he even went outside and walk with us to point the location, very helpful gentleman. The view! my god it was the best beach view we had since we travelled. Thank you for giving us a nice view room on the top of the building! Also the extra perks/foods and drinks that they gave us during lockdown, Novotel was very thoughtful of that. Thank you.”

  • Mark Australia

    “It is in the center of everything. Easy access to the beach and shops”

  • Thomas Australia

    “Loved the location as it was very central to everything. room was pretty much what i expected. Bed was really comfortable.”

  • Joshua Australia

    “1702 was the first room we stayed in, was clean, tidy and modern. Was disappointing that we were woken up both nights in this room at 5am by a loud constant noise outside. Was upgraded to 2509 which was much the same but didn't have the outside noise.”

  • Ronald Australia

    “Love the hotel & the location is a big plus. The staff was very helpful & accomodating. Although I have forgotten his name, he couldn't give give us the rooms on the same floor but he has given us all 3 rooms with the best views & organised parking for us as well.”

  • Tahnee Australia

    “The location is great. The hotel was ran efficiently. The apartment was super Clean- this included the daily freshening! ”

  • John Australia

    “Close to car parks, and woolies and surface paradise boat ride and oceanview”

  • Caity Australia

    “The buffet breakfast was amazing and the staff were lovely. Comfiest bed I’ve slept in for a long time”

  • Angela Australia

    “Location. I liked that someone called ANGIE had personal clean our room for us. All staff were friendly and let check in early.”

  • Charlotte Australia

    “Ocean view room, good location; close to the beach, malls, tram for transport access to other areas of Gold Coast. Walking distant for most of the part”

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Novotel Surfers Paradise

Welcoming Booking.com guests since Nov 30, 2009

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • Is there a mini fridge in this room?

    All our rooms come equipped with a Mini Fridge and Tea & Coffee making facilites

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    Asked about: Deluxe Double Room with Two Double Beds and Ocean View • Answered on October 13, 2019
  • Is breakfast delivered to the room or do you have to go to a restaurant on site?

    We have both options. We our room service breakfast your order must be displayed on your room door by 10 pm the night before so our Food & beverage team is able to pick it up. if you prefer to go down to the restaurant we open form 6 am until 10 am weekdays and 6 am until 10;30 am weekends.

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    Asked about: Superior Room with 1 King Bed, Spa Bath and View • Answered on October 27, 2019
  • Is this room wheelchair accessible

    Unfortunately the en suite in this room is not wheelchair accessible

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    Asked about: Executive Spa King Room with Ocean View • Answered on October 13, 2019
  • Do you have free wifi and Foxtel

    Complimentary Wifi is available to all of our ACCOR Loyalty guests. Speak with our team on check in for further details.

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    Asked about: Superior King Room with Ocean View • Answered on September 17, 2019
  • Wondering how high the apartment is

    Our rooms start on the 6th floor and our penthouses are on the 36th floor.

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    Asked about: Superior Room with 1 King Bed and View • Answered on August 20, 2019
  • Do you have any rooms with out balconies? Thanks very much

    All our hotel rooms have balconies for you to take in the amazing views from the ocean or the Gold Coast Hinterland; unfortunately we do not have rooms without balconies.

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    Asked about: Deluxe Double Room with Two Double Beds and View • Answered on October 13, 2019
  • we have already booked superior room for 1king b, but not sure which floor we’ll be on, interested in the highest one, is it possible to upgrade now?

    All of our Superior Rooms are located on levels 25 - 35 of the hotel.

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    Asked about: Superior Room with 1 King Bed and View • Answered on February 7, 2021
  • What type of breakfast is included in the room rates that specify “breakfast is included”? Is this a buffet breakfast or a la carte or room service continental breakfast? Thanks.

    Good Day, Its continental breakfast. Kind Regards,

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    Asked about: Executive King Room with Ocean View • Answered on October 6, 2020
  • Hi, is the bond for the security $1 or $200?

    Our security bond is either a $200.00 cash bond or $1.00 on a credit card

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    Answered on February 9, 2021
  • does any of your room have spa bath

    We have 2x room types that contain a spa bath, these are: the Hinterland View Deluxe Spa Room, and the Ocean View Executive Spa Room.

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    Answered on February 21, 2021
  • Are there facilities to wash clothes or any rooms with a washing machine

    There are washing machines and dryers available to in-house guests on level one of the hotel. These machines accept dollar coins.

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    Answered on January 31, 2021
  • Hey is this hotel near the theme parks

    Sea World is apporox 15min drive from our hotel Dream World, Wet and Wild and Movie World are approx 30 -40min drive from our hotel.

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    Answered on February 21, 2021
  • Hi, is it public parking or basement parking? Policy says there is public however other question that was answered says basement? Thanks!

    Car parking is located underneath the hotel in the Paradise Centre, as we do not own the car park, the car parking fee for hotel guests is $18.00 per car per night, please bring your ticket to reception on check in for validation.

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    Answered on February 10, 2021
  • Do u have heated spa ?

    Good Day, Yes, the spa is heated . KInd Regards,

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    Answered on October 6, 2020
  • How far are the theme parks from the hotel? Seaworld waterworks australia zoo etc

    Novotel Surfers to Sea World - 5km Novotel Surfers to Dream World - 26km Novotel Surfers to Movie World - 19km

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    Asked about: Superior King Room with Ocean View • Answered on December 14, 2020
  • Can I request a microwave

    Microwaves are available to hire at a rate of $10 per night. These are subject to availability.

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    Asked about: Deluxe King Room with Ocean View • Answered on March 14, 2021
  • Hi just wondering if the ocean view is a full ocean view

    Our hotel is located one block back from the beach we do have ocean view rooms but the views are not uninteruppted views

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    Answered on February 19, 2021
  • Is the bathroom wheelchair accessible for a shower chair

    Our accessible rooms are called Delxue rooms they are on the 1st floor of accommodation being the 6th floor, you would need to call the hotel to have these rooms allocated to your reservation. Deluxe Ocean view rooms have a walk in shower only.

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    Asked about: Deluxe King Room with Ocean View • Answered on February 23, 2021
  • Hi, if I book a non refundable room and there is lock downs or restrictions am I able to change the dates?

    You would receive a credit valid for 12months, you would need to call the hotel direct to advise new travel dates when known. The credit would then be transferred to your new reservation.

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    Answered on October 15, 2021
  • hi do you have room service?

    Hi there, Yes we do have room service until 8pm. Kind regards,

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    Asked about: Executive Spa King Room with Ocean View • Answered on October 9, 2021