Located in the heart of Surfers Paradise, Novotel Surfers Paradise, Gold Coast, is surrounded by immaculate beaches, spirited nighlife and fun-filled theme parks. All rooms feature a private balcony with lovely ocean or city views. You can make the most of Novotel Surfers Paradise’s facilities: play tennis on the full-size court, work up a sweat at the fitness center, or simply do a few lazy laps in the sun-soaked pool. The hot tub is the perfect place to unwind at the end of the day. Massage services are available upon request. Novotel Surfers Paradise is only 5 minutes' walk from the shops, restaurants and bars on Cavill Avenue. Gold Coast Airport is a 30-minute drive away. All rooms have floor-to-ceiling windows, satellite TV and tea and coffee making facilities. Some rooms also have a spa bath. Accommodations and breakfast are free for 2 children under 16 when sharing a room with their parents. Enjoy breakfast and delicious all day dining, as well as a large selection of beverages, at BLVD Café & Bar. For those on the go, there are 'grab and go' food and beverage items to save time and take the items with you.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Novotel
Hotel chain/brand
Novotel

Property highlights

Located in the heart of Gold Coast, this hotel has an excellent location score of 9.2

Breakfast Info

Buffet


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
and
1 king bed
2 twin beds
and
1 full bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
8.4
Facilities
7.6
Cleanliness
8.0
Comfort
8.1
Value for money
7.3
Location
9.2
Free Wifi
7.8
Low score for Gold Coast
Select topics to read reviews:

See what guests loved the most:

  • Saif
    Australia Australia
    Very great location and the view was fantastic. Lots to do around and very close to the tram station.
  • Glenn
    Australia Australia
    location very central could walk to everything room very clean average view
  • Deon
    Australia Australia
    Room has been done up well, bed was comfortable. Staff were helpful.

Hotel area info

Restaurants
1 Restaurant On Site

  • BLVD Cafe & Bar
    • Cuisine
      Australian • International

Amenities of Novotel Surfers Paradise

Most popular amenities
  • Outdoor swimming pool
  • Parking
  • Free Wifi
  • Family rooms
  • Beachfront
  • Non-smoking rooms
  • Fitness center
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Picnic area
  • Outdoor furniture
  • Beachfront
  • Sun deck
  • BBQ facilities
    Additional charge
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
Activities
  • Live sports events (broadcast)
  • Beach
  • Tennis equipment
  • Tennis court
Media & Technology
  • Flat-screen TV
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
Wifi is available in all areas and is free of charge.
Parking
Public parking is available at a location nearby (reservation is not possible) and costs AUD 22 per day.
  • Street parking
Transportation
  • Public transit tickets
    Additional charge
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe
General
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Car rental
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Lowered sink
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Outdoor swimming pool
  • Open all year
  • Pool with view
  • Heated pool
  • Shallow end
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Fenced pool
Spa
  • Fitness
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Fitness center
Languages Spoken
  • English
  • Spanish
  • Japanese
  • Portuguese
  • Thai
  • Filipino
  • Chinese

House rules

Novotel Surfers Paradise takes special requests – add in the next step!

Check-in

From 2:00 PM to 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
AUD 80 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
AUD 80 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa Eftpos JCB Diners Club American Express Cash Novotel Surfers Paradise accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note, there is a 1.4% credit card surcharge when using a credit card.

Please note that the property requires a AUD 100 pre-authorization at time of check-in via credit card, debit card or cash, as well as an additional AUD 50 per night, to cover any incidental charges. This will be refunded upon check out, minus any incidental charges. Please note the name on the credit card used for the booking should correspond to the guest staying at the property. Please note that the guest who makes the reservation must be 18 years or older, and staying at the property. Guests are required to present a valid photo ID upon check in. Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual "Schoolies Week" period. It does not guarantee the safety, comfort and convenience of school graduate guests during this period. Please note that this property has a strict 'No Party Policy'. Failure to comply with property policies may result in the eviction of guests and the loss of any deposits or payments made. All guests must sign the property's Terms of Stay. Please note that all accommodations is individually furnished and the photos are presented as a guide only.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Novotel Surfers Paradise of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

FAQs about Novotel Surfers Paradise

  • Novotel Surfers Paradise has 1 restaurant:

    • BLVD Cafe & Bar

  • The nearest beach is 800 feet from Novotel Surfers Paradise. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Novotel Surfers Paradise include:

    • Quad
    • Triple
    • Family

  • Guests staying at Novotel Surfers Paradise can enjoy a highly-rated breakfast during their stay (guest review score: 7.3).

    Breakfast option(s) include:

    • Buffet

  • The prices at Novotel Surfers Paradise may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Novotel Surfers Paradise is from 2:00 PM, and check-out is until 11:00 AM.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Novotel Surfers Paradise on this page.

  • Novotel Surfers Paradise is 2.1 miles from the center of Gold Coast. All distances are measured in straight lines. Actual travel distances may vary.

  • Novotel Surfers Paradise offers the following activities/services (charges may apply):

    • Fitness center
    • Hot tub/Jacuzzi
    • Tennis court
    • Beachfront
    • Fitness
    • Beach
    • Tennis equipment
    • Live sports events (broadcast)
    • Swimming pool

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.