Hotel Pan Pacific Melbourne

Travel Sustainable property

2 Convention Centre Place, South Wharf, 3006 Melbourne, Australia – Excellent location – show map

Excellent location – rated 9.3/10! (score from 2057 reviews)

Real guests • Real stays • Real opinions

8.9
Excellent
2,057 reviews

Great views, tasty buffet breakfast and fantastic service.

Raymond Australia

Room set up was great, beds were really comfy and I loved having a bath and a separate shower

Gabrielle Australia

The evening canapés and drinks at the Executive Lounge was one of the highlights of the Hotel. We will definitely include this option for all our future bookings.

Michelle Australia

Excellent location, beautiful rooms with stunning views and wonderful customer service. Located right next door to the Melbourne Exhibition and Convention Centre which made attending our conference extremely easy. Would highly recommend and would stay here again.

Nikki Australia

Excellent location, right next door to the Melbourne Convention Centre which made attending our conference extremely easy. Lots of lovely restaurants nearby, great shopping at DFO South Wharf and walking distance to Crown Casino.

Harris Australia

I loved everything about the Pan Pacific! I couldn't fault the comfortability of the bed, the room was welcoming and accommodating. Staff were friendly!

Gabby Australia

Room size & location was good... Breakfast was a great option to have included.

Lina Australia

We are a family of 4 and stayed 4 nights at the Pan Pacific in a 2 bedroom suite on the top floor. Fantastic views of the city up the Yarra River. The accommodation was very comfortable and staff were friendly and helpful. Location was great! Easy walk to the city, National Gallery, Docklands, restaurants, shopping and trains/trams.

Lisa Australia

The breakfast is great. Bed is very comfy. Location and view of the room is superb. I really would like to return soon.

Siti Malaysia

close to good secure parking. shopping & restaurants.

Renee Australia
8.9
Excellent
2,057 reviews
  • What guests loved the most:
  • “Great views, tasty buffet breakfast and fantastic service.”
    Raymond Raymond Australia Australia
  • “Room set up was great, beds were really comfy and I loved having a bath and a separate shower”
    Gabrielle Gabrielle Australia Australia
  • “The evening canapés and drinks at the Executive Lounge was one of the highlights of the Hotel. We will definitely include this option for all our future bookings.”
    Michelle Michelle Australia Australia
  • “Excellent location, beautiful rooms with stunning views and wonderful customer service.”
    Nikki Nikki Australia Australia
  • “Excellent location, right next door to the Melbourne Convention Centre which made attending our conference extremely easy.”
    Harris Harris Australia Australia
  • “I loved everything about the Pan Pacific! I couldn't fault the comfortability of the bed, the room was welcoming and accommodating. Staff were friendly!”
    Gabby Gabby Australia Australia
  • “Room size & location was good... Breakfast was a great option to have included.”
    Lina Lina Australia Australia
  • “We are a family of 4 and stayed 4 nights at the Pan Pacific in a 2 bedroom suite on the top floor. Fantastic views of the city up the Yarra River.”
    Lisa Lisa Australia Australia
  • “The breakfast is great. Bed is very comfy. Location and view of the room is superb. I really would like to return soon.”
    Siti Siti Malaysia Malaysia
  • “close to good secure parking. shopping & restaurants.”
    Renee Renee Australia Australia

Categories:

  • Staff9.2
  • Facilities9.0
  • Cleanliness9.2
  • Comfort9.2
  • Value for money8.4
  • Location9.3
  • Free WiFi 9.3
High score for Melbourne

Stay in the heart of Melbourne – Excellent location – show map

You're eligible for a Genius discount at Pan Pacific Melbourne! To save at this property, all you have to do is sign in.

Pan Pacific Melbourne offers luxurious and stylish accommodations, with panoramic views of the city, Port Phillip bay or Yarra River.

Pan Pacific Melbourne has direct internal access to the Melbourne Convention and Exhibition Center. Crown Casino is a 20-minute walk, and Melbourne Tullamarine Airport is a 20-minute drive away.

All air-conditioned modern rooms at the Pan Pacific Melbourne include floor-to-ceiling windows with stunning views. Each room has a work desk, a mini-bar and tea and coffee making facilities. Each room has a flat-screen TV with satellite channels.

There is 24-hour in room dining available to all in-house guests. Breakfast is also available though the in room dining menu located in guest rooms, and orders can be placed through a food order system.

Pan Pacific Melbourne offers concierge services and the 24-hour front desk can arrange dry cleaning, currency exchange and babysitting. It offers facilities for business meetings and events.

This is our guests' favorite part of Melbourne, according to independent reviews.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Pan Pacific Melbourne has been welcoming Booking.com guests since Feb 18, 2010
 Hotel chain/brand: Pan Pacific Hotels & Resorts

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Most popular amenities

Parking
Free WiFi
Family rooms
24-hour front desk
Non-smoking rooms
good Fitness Center
Tea/Coffee Maker in All Rooms
Bar

ATM: Need cash? This property has an ATM on site.

Property Highlights

Located in the heart of Melbourne, this hotel has an excellent location score of 9.3

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Full English/Irish, Vegetarian, Vegan, Gluten-free, Asian, American, Buffet

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 7990 lists

Availability

When would you like to stay at Pan Pacific Melbourne?

Sorry, reservations for more than 90 nights aren't possible.

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Approximate prices in USD for a 1-night stay
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Sleeps Room Type Price
Max adults: 2. Max children: 1
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Max adults: 2
Deluxe Twin Room
  • 2 twin beds
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Max adults: 2. Max children: 1
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Max adults: 2. Max children: 1
Family Queen Room
  • 1 twin bed and
  • 1 queen bed
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Max adults: 2. Max children: 1
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Max adults: 2. Max children: 1
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Max adults: 2. Max children: 1
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Max adults: 4. Max children: 1
Two-Bedroom Bay View Suite
  • Bedroom 1: 1 king bed
  • Bedroom 2: 2 twin beds
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Max adults: 4. Max children: 1
Two-Bedroom City Skyline Suite
  • Bedroom 1: 1 king bed
  • Bedroom 2: 2 twin beds
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Max adults: 4. Max children: 1
Special Offer - Two-Bedroom Suite Family Package
  • Bedroom 1: 1 king bed
  • Bedroom 2: 2 twin beds
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Lock in a great price for your upcoming stay

Get instant confirmation with FREE cancellation on most rooms!

4 reasons to choose Pan Pacific Melbourne

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.9
Excellent · 2,057 reviews
Read all reviews
  • Staff9.2
  • Facilities9.0
    View
  • Cleanliness9.2
  • Comfort9.2
  • Value for money8.4
  • Location9.3
    View
  • Free WiFi 9.3
High score for Melbourne

Select topics to read reviews:

See what guests loved the most:

  • Raymond Australia

    “Great views, tasty buffet breakfast and fantastic service.”

  • Gabrielle Australia

    “Room set up was great, beds were really comfy and I loved having a bath and a separate shower”

  • Michelle Australia

    “The evening canapés and drinks at the Executive Lounge was one of the highlights of the Hotel. We will definitely include this option for all our future bookings.”

  • Nikki Australia

    “Excellent location, beautiful rooms with stunning views and wonderful customer service. Located right next door to the Melbourne Exhibition and Convention Centre which made attending our conference extremely easy. Would highly recommend and would stay here again.”

  • Harris Australia

    “Excellent location, right next door to the Melbourne Convention Centre which made attending our conference extremely easy. Lots of lovely restaurants nearby, great shopping at DFO South Wharf and walking distance to Crown Casino.”

  • Gabby Australia

    “I loved everything about the Pan Pacific! I couldn't fault the comfortability of the bed, the room was welcoming and accommodating. Staff were friendly!”

  • Lina Australia

    “Room size & location was good... Breakfast was a great option to have included.”

  • Lisa Australia

    “We are a family of 4 and stayed 4 nights at the Pan Pacific in a 2 bedroom suite on the top floor. Fantastic views of the city up the Yarra River. The accommodation was very comfortable and staff were friendly and helpful. Location was great! Easy walk to the city, National Gallery, Docklands, restaurants, shopping and trains/trams.”

  • Siti Malaysia

    “The breakfast is great. Bed is very comfy. Location and view of the room is superb. I really would like to return soon.”

  • Renee Australia

    “close to good secure parking. shopping & restaurants.”

Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • Hi there, It is our anniversary, I was just wondering if it’s possible to get the highest floor possible? Thank you
    Yes, a High floor request can be added to your booking.
    Asked about: Deluxe King Room • Answered on August 6, 2019
  • We are 2 adults and 2 kids age 7 and 4 yrs old. Can we get extra bed?
    This room type can only accommodate a Max of 3 persons (No matter what age) Please book a 2 bedroom Suite to be able to accommodate a family of 4.
    Asked about: Premier King Room with City Skyline View • Answered on September 20, 2019
  • What is the minimum age to book and stay in the room for the night?
    Thank you for your enquiry. Guests have to be at least 18 years old, with a valid credit card and ID to secure a room. Warmest regards, Luciana Sforza Reservations Associate Pan Pacific Melbourne
    Asked about: Family Queen Room • Answered on October 14, 2019
  • Is there a washing machine?
    Good afternoon, Unfortunately, we do not have washing machines in our two-bedroom suites. However, we do provide laundry services. Please let me know if there is anything else that i can assist you with. Pan Pacific Reservations
    Asked about: Two-Bedroom Bay View Suite • Answered on November 12, 2019
  • Seeking to book the room with the bath that faces the window view
    the Yarra Suite has a bath with a window view.
    Asked about: Yarra Suite with Club Lounge Access • Answered on December 17, 2019

  • Still looking?

    Thanks! You'll receive an email as soon as the property answers your question.

Thanks! You'll receive an email as soon as the property answers your question.

Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Kangan Institute
    0.2 miles
  • Marina YE
    0.2 miles
  • BP Head Office
    0.4 miles
  • Crown Casino Melbourne
    0.5 miles
  • ExxonMobil Melbourne
    0.5 miles
  • Viva Energy Corporate Office
    0.5 miles
  • D'Albora Marinas Victoria Harbour
    0.5 miles
  • North Port Oval
    0.6 miles
  • Marvel Stadium
    0.6 miles
  • Melbourne Aquarium
    0.6 miles
Restaurants & cafes
  • Restaurant Crown Entertainment Complex
    1.3 miles
  • Restaurant Vue de Monde
    1.3 miles
  • Restaurant Eureka 89
    1.7 miles
  • Cafe/Bar Studio Coffee
    0.1 miles
  • Cafe/Bar Charlie Lovett
    0.1 miles
  • Cafe/Bar Melbourne Public
    0.1 miles
Top attractions
  • Southern Cross Station
    0.6 miles
  • Block Arcade Melbourne
    1.1 miles
  • Flinders Street Station
    1.1 miles
  • St. Paul's Cathedral
    1.1 miles
  • Federation Square
    1.2 miles
  • Rod Laver Arena
    1.6 miles
  • Royal Botanic Gardens Melbourne
    1.7 miles
  • AAMI Park
    1.9 miles
  • Melbourne Cricket Ground
    1.9 miles
  • Flemington Racecourse
    3.4 miles
Natural Beauty
  • Lake Albert Park Lake
    2.2 miles
  • Ocean/Sea Port Phillip Bay
    3.4 miles
  • River Yarra River
    0.2 miles
Closest Airports
  • Essendon Fields Airport
    7.3 miles
  • Melbourne Airport
    12 miles
  • Moorabbin Airport
    13.4 miles
How to get to Pan Pacific Melbourne from Melbourne Airport
    Taxi
    Parking available
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
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1 Restaurant On Site

    Dock 37 Bar and Kitchen

    Food: Italian, Seafood, Australian

    Open for: Dinner

    Menu: À la carte

Amenities of Pan Pacific Melbourne Great facilities! Review score, 9.0

Most popular amenities

Parking
Free WiFi
Family rooms
24-hour front desk
Non-smoking rooms
good Fitness Center
Tea/Coffee Maker in All Rooms
Bar
Activities
  • Golf course (within 2 miles) Additional charge
Food & Drink
  • Coffee house on site
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in the hotel rooms and is free of charge.
Parking
Public parking is available at a location nearby (reservation is not needed) and costs AUD 59 per day.
  • Accessible parking
  • Parking garage
  • Secure parking
Front Desk Services
  • Invoice provided
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Convenience store on site
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
Health & Wellness Facilities
  • Fitness center
Languages Spoken
  • English
  • Spanish
  • French
  • Indonesian
  • Portuguese
  • Russian
  • Filipino
  • Vietnamese
Missing some information? Yes / No
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Thanks! You'll receive an email as soon as the property answers your question.

House rules Pan Pacific Melbourne takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
Free
Extra bed by request
AUD 65 per child, per night
3+ years
Extra bed by request
AUD 65 per person, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa Eftpos JCB Diners Club American Express Pan Pacific Melbourne accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that the food and beverage outlets and the fitness center at the property are currently closed until further notice.

Please note that parking is possible opposite the hotel for AUD $24.00 a day, per exit. Valet parking is available at the hotel for $59 per day.

Please note that there is a 1.25% charge when you pay with a Visa, Mastercard or American Express credit card.

Please note that there is a 3% charge when you pay with a Diners Club or JCB credit card.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Pan Pacific Melbourne of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Pan Pacific Melbourne

  • Pan Pacific Melbourne is 1.1 miles from the center of Melbourne.

  • The prices at Pan Pacific Melbourne may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Pan Pacific Melbourne include:

    • Double
    • Twin
    • Triple
    • Suite

  • The following parking options are available to guests staying at Pan Pacific Melbourne (subject to availability):

    • Parking
    • Secure parking
    • Parking garage
    • Accessible parking

  • Check-in at Pan Pacific Melbourne is from 3:00 PM, and check-out is until 11:00 AM.

  • Pan Pacific Melbourne offers the following activities/services (charges may apply):

    • Fitness center
    • Golf course (within 2 miles)

  • Guests staying at Pan Pacific Melbourne can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Vegan
    • Gluten-free
    • Asian
    • American
    • Buffet

  • Pan Pacific Melbourne has 1 restaurant:

    • Dock 37 Bar and Kitchen

  • From the nearest airport, you can get to Pan Pacific Melbourne by:

    • Taxi 25min