** COVID Cancellations/Changes ** We understand that if a lockdown means you are not permitted to come and stay, it is different than cancelling or changing a booking for other reasons. If a lockdown means you (as the person booking) are not permitted to come and stay, we will provide you with the choice of either cancelling and getting a full refund or changing your dates. Please ask us if you have any questions about this offer as some exclusions may apply based on notice, group composition restrictions, etc. ** About the home ** Some of the many features of this lovely three bedroom, two bathroom home are detailed below: ** Indoor Living Areas ** A flat screen TV with DVD player and sound system is set in the living area which is adjacent to the generous meals area and fully equipped kitchen and has direct access to the delightful outdoor area. ** Resort Facilities ** Two outdoor swimming pools, two health centres with a gym, spa and sauna, an indoor lap pool, three tennis courts and 7km of walking tracks surrounding the resort. There is free unlimited WiFi in the main restaurant area, but not in the home itself. ** Kitchen ** The fully appointed kitchen is equipped with standard cooking utensils, crockery, cutlery, microwave, coffee pod machine, toaster, kettle, etc. plus a large fridge, dishwasher, cook top/oven. ** Heating/Cooling Systems ** The living area is serviced by a split system reverse cycle air conditioner as well as a gas heater, and there are some stand alone fans in the bedrooms to complement this. ** Bedding Configuration ** "Resort Haven" is configured to comfortably sleep any combination of adults and children up to a maximum of 6: Bedroom 1: One Queen bed Bedroom 2: Two single beds Bedroom 3: Two single beds ** Linen ** A standard booking comes with doonas with covers, pillows without covers, tea towels, hand towels and bath mats. Guests can bring their own sheets (flat and fitted), pillow cases and towels or opt to pay extra for this 'optional linen'. The cost to provide optional linen is a once off fee per stay of $30 per king/queen/double bed and $15 per single bed. Please advise us if you would like this additional service. Minimum 48 hours notice required. ** Peak Periods ** Please note that during the peak summer period and other peak times, ** check in times **are set as 3pm (unless by prior arrangement). Please also note that if you avail of the optional** linen hire **over these times, it may involve linen being left out but beds not being made up. ** Functions, Celebrations and Schoolies ** Please note that the home is not suitable for celebrations, parties or large events. The home also does not take bookings over the Schoolies period.