Accessibility Notice for Spring Hill Gardens: Our property is a 3-storey walk-up with stair access to each level. Unfortunately, we do not have elevators, which may make our accommodations less suitable for guests with mobility issues, such as families with toddlers or seniors requiring wheelchair access.

Weekly Apartment Servicing: Apartments receive a weekly service, including a starter pack of essentials like soaps, detergents, toilet paper, and tea and coffee supplies.

Reception Hours: Please be aware that Spring Hill Gardens Apartments does not operate a 24-hour reception. Our reception is open Monday to Friday from 09:00 to 17:00 and Saturday from 09:00 to 12:00. Should you plan to arrive outside these hours, we kindly ask that you inform us in advance using the contact details provided on your booking confirmation.

Payment Surcharges: A surcharge of 1.5% applies for payments made with Visa or Mastercard, and a 3% surcharge is applicable for payments with American Express or Diners Club credit cards.

Payment and Damage Deposit: Payment for your stay will be processed shortly after the booking grace period ends. Upon arrival, a 200 AUD damage deposit is pre-authorised, refundable following your departure, provided there is no key loss, the room is maintained clean, and no damage is detected.

Undercover Parking: Limited on-site undercover parking is available for an additional charge. If you require parking, please ensure to contact us in advance to secure a spot.

チェックインの際、写真付きの身分証明書とクレジットカードの提示が必要となります。特別リクエストは確約ではなく、チェックイン時の状況により利用できない場合があり、また追加料金が必要となる可能性があります。

到着予定時刻をSpring Hill Gardens Apartmentsに事前に連絡してください。

銀行振込による前払いが必要です。予約後に、宿泊施設より銀行振込の方法について連絡があります。

ヘンパーティーやスタッグパーティー（男性または女性同士の独身最後のパーティー）などは禁止されています。

静かにしてほしい時間帯：20:00:00～09:00:00

到着時に、AUD 200の損害補償用デポジットの支払いが必要となります。 クレジットカードでお支払いください。 デポジットは、チェックアウト後7日以内に返金されます。 デポジットは宿泊施設の点検後、問題がなければクレジットカードに全額返金されます。