Officially opening our doors on 1 July 2021, The Benson Hotel has taken over a previous hotel. The property has been given new life from it's external facade, through the Lobby to the deco inspired Restaurant & Bar on level three, overlooking the city skyline. Existing guest rooms have experienced a stage one refresh with new carpet, curtains, paint and 55" Smart TVs with the bathrooms and furnishing to be refurbished in stage two over the coming months. Located in the heart of the central business district, The Benson Hotel is a 5-minute walk from the Convention Center, Reef Casino, reef departure terminals, Esplanade Lagoon and Promenade. Free WiFi is included. For a more active time, go canoeing or horse riding. Make your own unique tour of the area with a rented bicycle or car. Return to a favorite drink at the bar, open from Tuesday-Saturday. The Benson Bar & Restaurant is a combination of relaxation and sophistication, offering an array of cocktails, modern dining and local delicacies. The restaurant opens from 6:30 am everyday and the bar from 12 pm till late. It also offers outdoor seating to enjoy the tropical climate.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the best-rated area in Cairns, this hotel has an excellent location score of 9.1

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 queen beds
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.9
Facilities
8.4
Cleanliness
8.7
Comfort
8.8
Value for money
8.3
Location
9.1
Free WiFi
5.9
Low score for Cairns
Select topics to read reviews:

See what guests loved the most:

  • Mark
    United States of America United States of America
    Very good location. Hotel is modern and decorated nicely. I especially liked the white marble walls / black and white colors. Breakfast buffet is nice, especially the croissants.
  • Fabiola
    Chile Chile
    The view of the room and the pool were perfect, I recommend it anyway!
  • Loreeta
    Australia Australia
    Excellent 👌👍🏾 service from reception to room attendant's 🌺🙏💖 absolutely lovely 💖🙏🌺 clean room , comfortable bed , wonderful service 🌺🙏💖

Hotel area info

Restaurants
1 Restaurant On Site

  • The Benson
    • Cuisine
      Australian
    • Dietary options
      Vegan • Gluten-free • Dairy-free

Amenities of The Benson Hotel
Great facilities! Review score, 8.4

Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • Private Parking
  • Non-smoking rooms
  • 24-hour front desk
  • Restaurant
  • Facilities for disabled guests
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Private Bathroom
  • Free toiletries
  • Hairdryer
Bedroom
  • Linens
  • Wardrobe or closet
View
  • City view
Outdoors
  • Outdoor furniture
  • Sun deck
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
Activities
  • Live sports events (broadcast)
  • Live music/Performance
  • Happy hour
    Additional charge
  • Evening entertainment
  • Snorkeling
    Additional chargeOff-site
  • Horseback riding
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
    Additional chargeOff-site
  • Canoeing
    Additional chargeOff-site
  • Fishing
    Additional chargeOff-site
Living Area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • TV
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is needed) and costs AUD 25 per day.
  • Parking garage
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Car rental
  • Carpeted
  • Elevator
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
Accessibility
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Outdoor swimming pool
  • Open all year
  • All ages welcome
  • Pool is on rooftop
Spa
  • Beach chairs/Loungers
  • Sauna
Languages Spoken
  • English

House rules

The Benson Hotel takes special requests – add in the next step!

Check-in

From 2:00 PM to 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 12:30 AM to 10:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of AUD 150 is required on arrival. That's about USD 96. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
AUD 10 per child, per night
3+ years
Extra bed upon request
AUD 30 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Mastercard Visa Eftpos JCB American Express Cash The Benson Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that for bookings of 10 rooms or more, different policies or procedures apply. Please contact the property in advance, using the contact details found on the booking confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Benson Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of AUD 150 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about The Benson Hotel

  • The nearest beach is 1,950 feet from The Benson Hotel. All distances are measured in straight lines. Actual travel distances may vary.

  • The Benson Hotel is 2,150 feet from the center of Cairns. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at The Benson Hotel include:

    • Quad
    • Double
    • Suite
    • Family

  • The Benson Hotel has 1 restaurant:

    • The Benson

  • Check-in at The Benson Hotel is from 2:00 PM, and check-out is until 10:00 AM.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The Benson Hotel offers the following activities/services (charges may apply):

    • Sauna
    • Cycling
    • Hiking
    • Snorkeling
    • Diving
    • Fishing
    • Canoeing
    • Evening entertainment
    • Horseback riding
    • Live music/Performance
    • Happy hour
    • Live sports events (broadcast)
    • Swimming pool

  • The prices at The Benson Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.