Hotel
 The Star Grand Hotel and Residences Sydney

80 Pyrmont Street, Pyrmont, 2009 Sydney, Australia – Excellent location – show map

Excellent location – rated 9.3/10! (score from 3915 reviews)

Real guests • Real stays • Real opinions

8.7
Excellent
3,915 reviews

From the Valet Parking to the excellent customer service at reception. The room was amazing the bed and pillows were fabulous. The location and the surrounding restaurants serviced our needs. It was nice to be able to roll up and hand over the keys and not worry about finding parking.

Adam Australia

Free room upgrade to a suite - very much appreciated! The suite was so nice we decided to get room service as we wanted to stay in the room instead of going out. An incentive to book again at this hotel..!!!!!

Roderick Australia

Everything exceeded our expectations. We were upgraded to a harbour view room and were met with a bottle of wine and chocolates for our anniversary in our room. They make us feel very special and cared about. Everything was fantastic, views were spectacular and staff were fantastic.

Mary Australia

location was perfect for our one night stay. The 3 of us were all upgraded to apartments from King Rooms

Andrew Australia

Everything from the moment we arrived at the valet, requesting early check-in and even getting an upgrade.. this is not the first time we receive this outstanding service from The Star. That’s why it’s always our first choice and go-to for a city stay.

Marianne Australia

Great comfy rooms and good location. Ordered room service a few time and it was exceptional. Service was a bit slow but they were at full capacity.

Isabelle Australia

Loved the pillows and the bedding - super comfy! Lovely bathroom, felt pampered for a great mini getaway.

Benjamin Australia

Large comfortable room very clean and new. Excellent range of restraunts

David Australia

The most thing i love at The Star is the location, near Darling Harbour with very beautiful view. There’s a light rail underneath the hotel so we could travel to the city easily. Moreover, staffs were very helpful and friendly!

Tuyet Vietnam

The room is exceptional. The comfortable bed and quality of the bed made a great night sleep. The room was fantastic and the bathroom and spa bath made it so much better.

Sophia Australia
8.7
Excellent
3,915 reviews
  • What guests loved the most:
  • “From the Valet Parking to the excellent customer service at reception. The room was amazing the bed and pillows were fabulous. The location and the surrounding restaurants serviced our needs.”
    Adam Adam Australia Australia
  • “Free room upgrade to a suite - very much appreciated! The suite was so nice we decided to get room service as we wanted to stay in the room instead of going out.”
    Roderick Roderick Australia Australia
  • “Everything exceeded our expectations. We were upgraded to a harbour view room and were met with a bottle of wine and chocolates for our anniversary in our room.”
    Mary Mary Australia Australia
  • “location was perfect for our one night stay. The 3 of us were all upgraded to apartments from King Rooms”
    Andrew Andrew Australia Australia
  • “Everything from the moment we arrived at the valet, requesting early check-in and even getting an upgrade.. this is not the first time we receive this outstanding service from The Star.”
    Marianne Marianne Australia Australia
  • “Great comfy rooms and good location. Ordered room service a few time and it was exceptional. Service was a bit slow but they were at full capacity.”
    Isabelle Isabelle Australia Australia
  • “Loved the pillows and the bedding - super comfy! Lovely bathroom, felt pampered for a great mini getaway.”
    Benjamin Benjamin Australia Australia
  • “Large comfortable room very clean and new. Excellent range of restraunts”
    David David Australia Australia
  • “The most thing i love at The Star is the location, near Darling Harbour with very beautiful view. There’s a light rail underneath the hotel so we could travel to the city easily.”
    Tuyet Tuyet Vietnam Vietnam
  • “The room is exceptional. The comfortable bed and quality of the bed made a great night sleep. The room was fantastic and the bathroom and spa bath made it so much better.”
    Sophia Sophia Australia Australia

Categories:

  • Staff9.0
  • Facilities8.9
  • Cleanliness9.1
  • Comfort9.2
  • Value for money8.5
  • Location9.3
  • Free WiFi8.3

Get the celebrity treatment with world-class service at The Star Grand Hotel and Residences Sydney

Offering luxurious accommodations, The Star Grand Hotel and Residences Sydney is located in The Star Entertainment Complex. It is located in Darling Harbor. The property is a short walk from Sydney CBD (Central Business District) and most rooms offer panoramic views of the city skyline.

The Star offers a variety of high-end restaurants and bars to suit every taste including Flying Fish, Black, Sokyo, Momofukum, Seiobo and The Century. There are also casual dining options such as Fat Noodle. Full breakfast is offered in the Harvest Buffet. 24-hour room service is also on offer.

The Star Grand Hotel offers modern hotel rooms while The Star Grand Residences showcases 5-star luxury suites with 1, 2 and 3 bedroom suites with their own private balcony and kitchenette.

The property also offers business facilities, on site parking and a health club with a fitness center. Guests can enjoy a swim in the heated indoor/outdoor pool.

The Star Grand Hotel and Residences Sydney is located just 10 minutes walk from Chinatown and 15 minutes from Town Hall Railway Station. There are regular light rail services direct to The Star from Central Station. There are buses out the front of the property, which can take you to Circular Quay and the Sydney Opera House within 20 minutes.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

The Star Grand Hotel and Residences Sydney has been welcoming Booking.com guests since Aug 13, 2009

Show me more

Most popular amenities

Parking
Free WiFi
Non-smoking rooms
24-hour front desk
Facilities for disabled guests
Room service
Tea/Coffee Maker in All Rooms

ATM: Need cash? This property has an ATM on site.

Property Highlights

Top Location: Highly rated by recent guests (9.3)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 5240 lists

Availability

When would you like to stay at The Star Grand Hotel and Residences Sydney?

Sorry, reservations for more than 90 nights aren't possible.

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Lock in a great price for your upcoming stay

Get instant confirmation with FREE cancellation on most rooms!

4 reasons to choose The Star Grand Hotel and Residences Sydney

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.7
Excellent · 3,915 reviews
Read all reviews
  • Staff9.0
  • Facilities8.9
  • Cleanliness9.1
  • Comfort9.2
    Room size
  • Value for money8.5
  • Location9.3
  • Free WiFi8.3

Select topics to read reviews:

See what guests loved the most:

  • Adam
    AustraliaAustralia
    “From the Valet Parking to the excellent customer service at reception. The room was amazing the bed and pillows were fabulous. The location and the surrounding restaurants serviced our needs. It was nice to be able to roll up and hand over the keys...”
  • Roderick
    AustraliaAustralia
    “Free room upgrade to a suite - very much appreciated! The suite was so nice we decided to get room service as we wanted to stay in the room instead of going out. An incentive to book again at this hotel..!!!!!”
  • Mary
    AustraliaAustralia
    “Everything exceeded our expectations. We were upgraded to a harbour view room and were met with a bottle of wine and chocolates for our anniversary in our room. They make us feel very special and cared about. Everything was fantastic, views were...”
  • Andrew
    AustraliaAustralia
    “location was perfect for our one night stay. The 3 of us were all upgraded to apartments from King Rooms”
  • Marianne
    AustraliaAustralia
    “Everything from the moment we arrived at the valet, requesting early check-in and even getting an upgrade.. this is not the first time we receive this outstanding service from The Star. That’s why it’s always our first choice and go-to for a city...”
  • Isabelle
    AustraliaAustralia
    “Great comfy rooms and good location. Ordered room service a few time and it was exceptional. Service was a bit slow but they were at full capacity.”
  • Benjamin
    AustraliaAustralia
    “Loved the pillows and the bedding - super comfy! Lovely bathroom, felt pampered for a great mini getaway.”
  • David
    AustraliaAustralia
    “Large comfortable room very clean and new. Excellent range of restraunts”
  • Tuyet
    VietnamVietnam
    “The most thing i love at The Star is the location, near Darling Harbour with very beautiful view. There’s a light rail underneath the hotel so we could travel to the city easily. Moreover, staffs were very helpful and friendly!”
  • Sophia
    AustraliaAustralia
    “The room is exceptional. The comfortable bed and quality of the bed made a great night sleep. The room was fantastic and the bathroom and spa bath made it so much better.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • Does room have balcony ?
    Our Superior King room doesn't come with balcony.
    Asked about: Superior Double Room • Answered on March 2, 2020
  • How much is the daily parking rate please?
    Please be advised that hotel does offer discounted parking. For your convenience, we offer our guests a reduced valet parking rate for a 24-hour period. Valet parking is provided from the hotel driveway which is accessed via Jones Bay Road. Alternatively, the self-parking option can be accessed via 2 Edward Street Pyrmont or 34 Pirrama Road Pyrmont. Hotel Guests Valet Parking                                     Sunday - Thursday $50.00 per night Valet Parking          Friday, Saturdays & Public Holiday's $60.00 per night Self-Parking                                          Monday - Sunday $40.00 per night Thank you.
    Asked about: Superior Room • Answered on March 2, 2020
  • Late checkout till 12?
    Our standard check-out time is at 11:00am, anything after that will be subject to availability.
    Asked about: One-Bedroom Suite with an Office and Pyrmont View • Answered on March 2, 2020
  • Is there extra bed?
    Rollaway bed can be provided for an extra $80.00 per room per night
    Asked about: One-Bedroom Suite with an Office and Pyrmont View • Answered on March 2, 2020
  • Can I check in after midnight
    You certainly can! Our reception are open 24/7
    Asked about: Superior Double Room • Answered on March 2, 2020

  • Still looking?

    Thanks! You'll receive an email as soon as the property answers your question.

Thanks! You'll receive an email as soon as the property answers your question.

Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • The Star Sydney
    0.1 miles
  • Sydney Lyric Theatre
    0.1 miles
  • Australian National Maritime Museum
    0.3 miles
  • Jones Bay Marina
    0.3 miles
  • Pyrmont Bridge
    0.3 miles
  • Sydney Fish Markets
    0.3 miles
  • Harbourside Shopping Centre
    0.3 miles
  • Cockle Bay
    0.4 miles
  • King Street Wharf Entertainment District
    0.4 miles
  • Madame Tussaud's Sydney
    0.4 miles
Top attractions
  • Circular Quay
    1.1 miles
  • Hyde Park Barracks Museum
    1.1 miles
  • The Royal Botanic Gardens
    1.3 miles
  • Art Gallery of New South Wales
    1.3 miles
  • Sydney Opera House
    1.4 miles
  • Harbour Bridge
    1.5 miles
  • Strathfield Private Hospital
    5.6 miles
  • Bicentennial Park
    6.8 miles
  • Sydney Showground
    7.4 miles
  • ANZ Stadium
    7.7 miles
Natural Beauty
  • Ocean/Sea Darling Harbour
    0.6 miles
Beaches in the Neighborhood
  • Athol Beach
    3.2 miles
  • Sirius Cove
    3.2 miles
  • Lady Martins Beach
    3.3 miles
  • Rose Bay Beach
    4.1 miles
  • Milk Beach
    4.3 miles
Closest Airports
  • Kingsford Smith Airport
    4.7 miles
  • Illawarra Regional Airport
    53.2 miles
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
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Travel Proud
Travel Proud

This is a Proud Certified property where you can be extra sure of a welcoming stay.

Amenities of The Star Grand Hotel and Residences Sydney

Most popular amenities

Parking
Free WiFi
Non-smoking rooms
24-hour front desk
Facilities for disabled guests
Room service
Tea/Coffee Maker in All Rooms
Outdoors
  • Outdoor furniture
Activities
  • Live sports events (broadcast)
  • Nightclub/DJ Additional charge
  • Casino
Food & Drink
  • Coffee house on site
  • Wine/Champagne Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and charges may apply.
  • Accessible parking
  • Street parking
  • Secure parking
Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Express check-in/out Additional charge
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe
General
  • Convenience store on site
  • Designated smoking area
  • Air conditioning
  • Heating
  • Car rental
  • Elevator
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Health & Wellness Facilities
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Beach chairs/Loungers
  • Pool/Beach towels
  • Massage Additional charge
Languages Spoken
  • English
  • Chinese
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.

House rules The Star Grand Hotel and Residences Sydney takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
Free
Extra bed by request
AUD 80 per child, per night
3 - 11 years
Extra bed by request
AUD 80 per child, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa Eftpos JCB Diners Club American Express The Star Grand Hotel and Residences Sydney accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that the hotel lobby and public areas of the property will be undergoing renovations from the start of 2019 until further notice. Guest may experience noise disturbances from 07:00 - 17:00, Monday to Saturday.

Please note that there is a 0.8% charge when you pay with a (Visa, Mastercard, American Express etc) credit card.

Please note that the property requires a $100 credit card pre-authorization at time of check-in to cover any incidental charges or damage to the property.

Self parking is available for AUD 40. Valet parking is available from Sunday to Thursday for AUD 50 and Friday and Saturday for AUD 60.

Please note that special conditions apply for reservations of 10 rooms or more. The hotel will contact you with further information.

Please note that at 5th July 2022, maintenance work is done from (08:00) AM to (03:00) PM, All guests staying in-house must vacate their room by 08.00 AM, Check-in and access to The Star will resume after 03.00 PM.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Star Grand Hotel and Residences Sydney of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

The New South Wales Government has issued a mandatory code of conduct outlining the rights and obligations of people either hosting or renting accommodations on a short-term basis, including a complaints process.

FAQs about The Star Grand Hotel and Residences Sydney

  • From the nearest airport, you can get to The Star Grand Hotel and Residences Sydney by:

    • Taxi 20min

  • The Star Grand Hotel and Residences Sydney offers the following activities/services (charges may apply):

    • Massage
    • Casino
    • Spa lounge/Relaxation area
    • Live sports events (broadcast)
    • Fitness
    • Spa facilities
    • Spa/Wellness packages
    • Nightclub/DJ