Please note that Guests of Prive Praias do Lago Eco Resort have access to the 03 water parks in the network: Water Park, Clube Prive and Náutico Praia Clube (except on days that are closed for maintenance: Náutico Praia Clube: from 10am to 10am 5pm, closed on Mondays and Wednesdays for maintenance // Clube Privé: from 10am to 5pm, closed from Monday to Wednesday for maintenance // Water Park: from 10am to 5pm, closed on Thursdays for maintenance).

Upon check-in, for all bookings paid by credit card, it is mandatory presentation of credit card and identification document valid for the cardholder. On purchases via a third-party cards, must be presented a signed and authenticated commitment term.

Parking is rotating and subject to availability upon check-in.

Hair dryer subject to availability (check at the hotel reception)

Meals may be taken at another hotel in the chain, without prior notice, due to causes beyond our control.

No refunds in case of early check-out.

The cleaning of the units is not being carried out during the stay due to Covid.

Due to Covid the Saunas, gyms, playrooms and games room are working, but it is necessary to make an appointment with the reception.

When booking 9 rooms or more, different policies and additional supplements may apply.

チェックインの際、写真付きの身分証明書とクレジットカードの提示が必要となります。特別リクエストは確約ではなく、チェックイン時の状況により利用できない場合があり、また追加料金が必要となる可能性があります。

新型コロナウイルス（COVID-19）の発生を受け、この宿泊施設では安全および衛生に関する追加の対策が行われています。