You're eligible for a Genius discount at Hostal Alcázar! To save at this property, all you have to do is sign in.

Hostal Alcázar in Puerto Natales provides accommodations with a shared lounge and a bar. Free WiFi is available and Municipal Museum of History is a 14-minute walk away. The property features a restaurant and pizzeria. All guest rooms are fitted with a flat-screen TV with satellite channels, microwave, a coffee machine, a bath and a desk. The private bathroom is fitted with a shower and a hair dryer. All units will provide guests with a wardrobe and a kettle. Guests at the hostel can enjoy a continental breakfast. Guests can grab a bite to eat in the in-house restaurant, which serves local, Latin American and Seafood cuisine and also offers vegetarian options. Staff at Hostal Alcázar are available to provide advice at the 24-hour front desk. The property is close to several well-known attractions, 1312 feet from Puerto Natales Bus Station, 1312 feet from Yungay Square and a 12-minute walk from Puerto Natales Main Square.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Hostal Alcázar has been welcoming guests since Aug 19, 2010

Property Highlights

Top Location: Highly rated by recent guests (8.4)

Breakfast Info


genius property image
Sign in, save money
You could save 10% or more at this property when you sign in


Select dates to see this property's availability and prices

Room Type
1 full bed
3 twin beds
4 twin beds
1 twin bed
2 twin beds
5 twin beds
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Travel Sustainable Level 1
This property is taking steps towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews


Value for money
Free WiFi
Select topics to read reviews:

See what guests loved the most:

  • Nir
    very close to the bus station. super nice hospitality, feels like family.
  • Dianne
    United States of AmericaUnited States of America
    The staff were super helpful and very friendly. The food at the hotel was great. Generous breakfast was served early enough to catch the 0630 bus.
  • Dirkje
    United States of AmericaUnited States of America
    Near bus station and serves breakfast before 7am bus to Torres del Paine. Very nice staff, comfy bed and good shower.
  • Dianne
    Rooms were clean and quite adequate. The staff were friendly, and very helpful. The restaurant was very good and the breakfasts were delicious.
  • Kenneth
    United States of AmericaUnited States of America
    Close to bus station, quiet, clean, with a restaurant and small pastry shop downstairs.
  • Sing
    United States of AmericaUnited States of America
    Very close to the bus station, good breakfast, clean and friendly staffs.
  • Patricia
    United States of AmericaUnited States of America
    very clean,staff friendly excellent service and food.very important the protocol sanitary
  • Patricia
    The breakfast could be better. There’s a restaurant on the hostel so, you can eat well without going out
  • Phineous
    I arrived early (8 am) in the morning from a ferry and was welcomed and taken to a room straight away and given a lovely breakfast. Everyone was friendly and helpful. There was a nice inhouse restaurant .... lovely homemade pizza for dinner!
  • Larissa
    Very friendly and welcoming staff. It was a very comfy and nice place. Comfy bed and size of the room and bathroom was great. Great location, close to the bus station and supermarkets. Would always come back

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Are sheets and towels included?

    hola tenemos toallas
    Answered on 22 November 2021
  • Do you have planned events or activities?

    estimado, si organizamos los tours
    Answered on 22 November 2021
  • Do you offer luggage storage?

    hola tenemos solo para equipaje pequeño
    Answered on 22 November 2021
  • Can I use my own sleeping bag?

    hola, no tenemos
    Answered on 22 November 2021
  • Do I need a lock for the lockers?

    hola, no tenemos
    Answered on 22 November 2021
  • How much does it cost to rent a lock?

    hola, no tenemos
    Answered on 22 November 2021
  • Still looking?

Area info *

Amenities of Hostal Alcázar
Great facilities! Review score, 8.1

Most popular amenities
  • Free WiFi
  • Family rooms
  • Airport shuttle
  • Non-smoking rooms
  • Laundry
  • Room service
  • Bar
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Private Bathroom
  • Toilet
  • Hairdryer
  • Shower
Room Amenities
  • Socket near the bed
  • Clothes rack
  • Tour or class about local culture
    Additional charge
Living Area
  • Dining area
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar
WiFi is available in all areas and is free of charge.
No parking available.
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
    Additional charge
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
Cleaning Services
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
  • Safe
  • Shuttle service
    Additional charge
  • Grocery deliveries
    Additional charge
  • Shared lounge/TV area
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Packed lunches
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
  • Public Bath
Languages Spoken
  • English
  • Spanish

House rules

Hostal Alcázar takes special requests – add in the next step!


From 2:00 PM to 12:00 AM


Until 12:00 PM



Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in


Pets are not allowed.

Mastercard Visa UnionPay credit card Red Compra Diners Club American Express Cash Hostal Alcázar accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note the hotel only accepts US Dollars and Chilean Pesos.


Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

FAQs about Hostal Alcázar

  • Hostal Alcázar is 0.7 miles from the center of Puerto Natales. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Hostal Alcázar is from 2:00 PM, and check-out is until 12:00 PM.

  • Guests staying at Hostal Alcázar can enjoy a highly-rated breakfast during their stay (guest review score: 7.1).

    Breakfast option(s) include:

    • Continental

  • The prices at Hostal Alcázar may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hostal Alcázar offers the following activities/services (charges may apply):

    • Tour or class about local culture
    • Public Bath