Perfect in everyway .Spacious room with all necessary things.Staff at reception/concierge/lobby and room service were carefully checking our needs regularly. Very well looked after and a great atmosphere to relax . Spa next door was fantastic

Sushila المملكة المتحدة

location is awesome, walking distance to a lot of shopping mall and train station. room is big and clean. Service is top notch too

James سنغافورة

Location is right in the middle of city, good service and nice breakfast

Yuen هونج كونج

Great location for sightseeing around Shanghai. The staff at the Ritz went above and beyond to ensure that we had an amazing stay, with particular attention paid to our memo regarding my parents' wedding anniversary. They left ballons, cake and a note to wish them a Happy anniversary. Friendly and attentive staff who will do anything to help ensure your needs are met!

Wing هونج كونج

Location is good breakfast is good but there is no any room without carpet because Ihave an allergy

Nefii تركيا

Breakfast on the go is a brilliant idea and it served the purpose flawlessly; on the other hand, the full breakfast on-site is spectacular with an enormous variety & delicious choices from all over the world. The room is always tidy and clean.

Tony هونج كونج

All was perfect. Fast check in/out. Rather varied breakfast, many European dishes.

Mikhail روسيا

Excellent hotel, perfect location on Nanjing Road. Nice room, very helpful staff.

Franciscus هولندا

Location is excellent, entrance is grand. Love the quilt, so soft

Mandy أستراليا

The staff member made me feel very confortable during my stay, i had a shower problem, they sent right away the plumber and he said to the room service to clean up the water stain after. At the end of day, I received a very gentil card from the duty manager with his apologies + a bottle of champagne in my room. It was a nice surprise

Li فرنسا