Centrally located in Futian District, The Ritz-Carlton Shenzhen offers luxurious accommodations with free internet and free parking. Boasting rich décor, it also has an outdoor pool and 6 dining options. The Ritz-Carlton is 19 mi from Shenzhen Baoan International Airport. The hotel is just opposite the Shenzhen Convention & Exhibition Center. Stylish and elegant, the spacious rooms at The Ritz-Carlton Shenzhen feature large flat-screen satellite TVs and DVD players. Free daily newspapers, as well as a mini-bar, are provided. Marble bathrooms are equipped with separate bathtub and shower facilities. A pampering experience awaits at the Ritz-Carlton Spa Shenzhen, where private treatment rooms, relaxing steam rooms and a beauty salon is provided. Guests may exercise with a private trainer or enjoy private poolside yoga classes. The open kitchens at Flavorz present international and Asian dishes, while modern Italian cuisine can be sampled at Paletto. Other dining options include Xingli Chinese Restaurant and Fix Café. Refreshing cocktails are available at Curv Bar and Onyx Lounge.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

The Ritz-Carlton Company, L.L.C
Hotel chain/brand
The Ritz-Carlton Company, L.L.C

Property highlights

Top Location: Highly rated by recent guests (9.5)

Breakfast Info

Continental, Asian, American

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
2 twin beds
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.5
Facilities
9.1
Cleanliness
9.2
Comfort
9.3
Value for money
8.6
Location
9.5
Free WiFi
8.6
High score for Shenzhen
Select topics to read reviews:

See what guests loved the most:

  • Aymar
    Germany Germany
    Beautiful hotel, great staff. Maybe the interior design is a little outdated but gorgeous views and services
  • Ionascu
    Romania Romania
    Top Hotel I can say No. 1 Nice swimming pool also. Silviu
  • Faisal
    United Kingdom United Kingdom
    Breakfast/Location both great. Eric in Club lounge went the extra mile in welcoming providing great service

Hotel area info

Restaurants
5 Restaurants On Site

  • FLAVORZ, ALL DAY DINING RESTAURANT
    • Cuisine
      American • Cantonese • Chinese • Grill/BBQ
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambience
      Modern
    • Dietary options
      Gluten-free
  • XINGLI CHINESE RESTAURANT
    • Cuisine
      Cantonese • Chinese • Szechuan
    • Open for
      Lunch • Dinner
    • Ambience
      Traditional
  • PALETTO – ITALIAN RESTAURANT
    • Cuisine
      Italian • Pizza • Seafood • Grill/BBQ
    • Open for
      Lunch • Dinner
    • Ambience
      Modern • Romantic
  • Onyx
    • Open for
      High tea
    • Ambience
      Family-friendly
  • FIX, THE RITZ-CARLTON DELI
    • Cuisine
      European
    • Ambience
      Modern

Amenities of The Ritz-Carlton, Shenzhen
Great facilities! Review score, 9.1

Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • Fitness center
  • Non-smoking rooms
  • Free parking
  • Family rooms
  • Spa
  • 5 restaurants
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
View
  • City view
  • Landmark view
  • View
Outdoors
  • Sun deck
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
  • Kids' club
Living Area
  • Sofa
  • Sitting area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • CD player
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Minibar
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Parking garage
Front Desk Services
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Currency exchange
  • Express check-in/out
    Additional charge
  • 24-hour front desk
Entertainment & Family Services
  • Child safety socket covers
Cleaning Services
  • Ironing service
  • Dry cleaning
  • Laundry
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Safe
General
  • Convenience store on site
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Hardwood or parquet floors
  • Tile/Marble floor
  • Soundproof
  • Car rental
  • Laptop safe
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Heating
  • Family rooms
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Suit press
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Open all year
  • Pool with view
  • Shallow end
  • Pool bar
Spa
  • Fitness
  • Spa facilities
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
    Additional charge
Languages Spoken
  • English
  • Chinese

House rules

The Ritz-Carlton, Shenzhen takes special requests – add in the next step!

Check-in

From 2:00 PM

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 11 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa JCB Diners Club American Express Cash The Ritz-Carlton, Shenzhen accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to show a valid government-issued ID card or passport upon check-in.

Please note that breakfast is RMB 218, lunch on weekdays/weekends is RMB 368/788, and dinner from Monday to Tuesday/Wednesday to Thursday/Friday to Sunday is RMB 538/668/688. Children aged 6-11, including those aged 6 years, can enjoy half price of the meal portion. For any inquiries, please call the restaurant +86 755-2222 2222 ext. 8620

From January 22nd onwards, the hotel is embarking on guest rooms refresh. Work activity and audible noise may be noticed during the period.

FAQs about The Ritz-Carlton, Shenzhen

  • The Ritz-Carlton, Shenzhen offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Kids' club
    • Fitness
    • Spa facilities
    • Bicycle rental
    • Swimming pool

  • The Ritz-Carlton, Shenzhen is 0.8 miles from the center of Shenzhen. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at The Ritz-Carlton, Shenzhen on this page.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at The Ritz-Carlton, Shenzhen is from 2:00 PM, and check-out is until 12:00 PM.

  • The prices at The Ritz-Carlton, Shenzhen may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Guests staying at The Ritz-Carlton, Shenzhen can enjoy a highly-rated breakfast during their stay (guest review score: 9.6).

    Breakfast option(s) include:

    • Continental
    • Asian
    • American

  • The Ritz-Carlton, Shenzhen has 5 restaurants:

    • XINGLI CHINESE RESTAURANT
    • PALETTO – ITALIAN RESTAURANT
    • FIX, THE RITZ-CARLTON DELI
    • Onyx
    • FLAVORZ, ALL DAY DINING RESTAURANT

  • Room options at The Ritz-Carlton, Shenzhen include:

    • Twin/Double
    • Suite
    • Double
    • Twin

  • Yes, The Ritz-Carlton, Shenzhen is popular with guests booking family stays.