Online request for identity documents and passports before the stay, is done by scanning the identity document through a website, for data verification.

Access to the apartment by any person not included in the reservation is prohibited under any circumstances.

Accessing more people than those established in the reservation will have as a penalty what the law establishes plus the full deposit for failing to comply with the regulations for housing for tourist purposes.

The keys are collected in a safe in the area of the establishment, on the day of arrival and after completing the online Check-in, we will send you the final information for the collection.

Very Important: You must have CHECKED IN before 8:30 p.m. to be verified and we can send you the definitive information for key collection.

*Cleaning service and change of clothes on a weekly basis

**Permanent 24-hour customer service

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。

請提前告知Luna de Garrucha您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。

此住宿不接受群聚打牌、看運動賽事、單身派對等類似聚會。

23:00:00～07:00:00 必須放低音量

未滿 18 歲的住客僅可隨同家長或法定監護人辦理入住。

配合政府降低新冠肺炎（COVID-19）傳播風險的指導方針，在規範期間，此住宿可能會要求住客出示額外的文件以驗證身份、旅遊路線與其他相關資訊。

在您入住期間若造成住宿損壞，根據住宿的損壞政策，您可能會需要在退房後支付多達 € 300 的金額。

執照號碼：VUT/AL/11318