Name: Harbour Heights Hotel
Address: 73 Haven Rd, Poole, BH13 7LW, United Kingdom, 73 Haven Rd, Dorset, BH13 7LW, UK
Price range: Prices for upcoming dates start at $148 per night (We Price Match)
Rating: 8.5

Info & prices
Facilities
House Rules
The Fine Print
Guest Reviews (541)

Hotel Harbour Heights Hotel

This is a Preferred Partner property. It's committed to giving guests a positive experience with its excellent service and great value. This property might pay Booking.com a little more to be in this Program.

73 Haven Rd, Poole, BH13 7LW, United Kingdom –

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The reception staff were excellent. The views from the lounge, restaurant and bar were terrific. Lounge Food we had in the evening was very good, efficient service and most enjoyable.

Susan, United Kingdom

Really enjoyed our stay. Hotel was quiet. Our room was big. Breakfast was lovely and nice to have options of differnt coffees.

Louise, United Kingdom

Nice hotel, comfortable and spotlessly clean helpful staff

Lynne, United Kingdom

The minute we step in the room we were amazed by the size, the design, the view- absolutely breath taking. Service excellent. Real 4*

Adil, United Kingdom

Good property with beautiful balcony but under staffed

Amir, United Kingdom

Excellent hotel, extremely clean, comfortable room, amazing views, fantastic location.

Kevin, United Kingdom

Breakfast was lovely with a wonderful selection of food. We also stayed for Sunday lunch which was superb. The staff were very attentive and friendly. We had a view from our room over the Harbour which was the "icing on the cake!"

Graham, United Kingdom

The view of Poole Harbour from the room was wonderful. We also had a reasonable sized balcony to sit on. The terrace on the ground floor is lovely to have a drink on in the evening. The staff were pleasant and friendly.

Stella, United Kingdom

The room was well appointed with fabulous views over Brownsea Island, Poole Harbour and Sandbanks. The location was excellent and the staff helpful. The terrace was great in the good weather for a drink etc. Despite issues with the service at Breakfast the food was fine although slow in coming.

Michael, United Kingdom

The food was nice and the staff were always helpful and friendly, the room was clean and had a great view of the harbour, would definitely return

Pebbles96, United Kingdom

9.1

Excellent location!
Views from the property
Very comfy beds
Very comfy beds
Very comfy beds
Views from the property
Views from the property
Views from the property
Very clean bathrooms
Views from the property
Views from the property
Views from the property
Views from the property
Great check-in experience
Views from the property
Views from the property
Very comfy beds
Views from the property
Very comfy beds
Views from the property
Very comfy beds
Very clean bathrooms
Very comfy beds
Very clean bathrooms
Very clean bathrooms

What guests loved the most:
“The reception staff were excellent. The views from the lounge, restaurant and bar were terrific. Lounge Food we had in the evening was very good, efficient service and most enjoyable.”

Susan United Kingdom
“Really enjoyed our stay. Hotel was quiet. Our room was big. Breakfast was lovely and nice to have options of differnt coffees.”

Louise United Kingdom
“Nice hotel, comfortable and spotlessly clean helpful staff”

Lynne United Kingdom
“The minute we step in the room we were amazed by the size, the design, the view- absolutely breath taking. Service excellent. Real 4*”

Adil United Kingdom
“Good property with beautiful balcony but under staffed”

Amir United Kingdom
“Excellent hotel, extremely clean, comfortable room, amazing views, fantastic location.”

Kevin United Kingdom
“Breakfast was lovely with a wonderful selection of food. We also stayed for Sunday lunch which was superb. The staff were very attentive and friendly. ”

Graham United Kingdom
“The view of Poole Harbour from the room was wonderful. We also had a reasonable sized balcony to sit on. The terrace on the ground floor is lovely to have a drink on in the evening. ”

Stella United Kingdom
“The room was well appointed with fabulous views over Brownsea Island, Poole Harbour and Sandbanks. The location was excellent and the staff helpful. ”

Michael United Kingdom
“The food was nice and the staff were always helpful and friendly, the room was clean and had a great view of the harbour, would definitely return”

Pebbles96 United Kingdom

One of our top picks in Poole.With scenic views across Poole Harbor, this hotel offers boutique rooms, an award-winning restaurant and stylish cocktail bar. Poole Ferry Terminal is 15 minutes away by car.

The rooms at FJB Collection - Harbor Heights have an elegant nautical theme, and each has a private bathroom with a spa bath and fluffy bathrobes (on request). All rooms feature a satellite TV and tea and coffee facilities.

The contemporary Harbor Heights Lounge serves an impressive seasonal menu, and features bespoke furnishings and artwork. The lively bar offers classic cocktails and relaxing music. There is also a large, landscaped terrace with panoramic sea views for al fresco dining. The new Chinese restaurant ‘Ocean Palace at Harbor Heights’ offers an Asian dining experience while enjoying harbor views.

With views towards Brownsea Island, FJB Collection - Harbor Heights features a tranquil setting just outside Poole center. Bournemouth is a 10-minute drive and Parkstone Golf Club is just 5 minutes’ drive away. Sandbanks Marina is a 20-minute walk from the building.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

We speak your language!

Harbour Heights Hotel has been welcoming Booking.com guests since Jun 30, 2010

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Most Popular Facilities

Parking

Free WiFi

Facilities for disabled guests

Restaurant

Non-smoking rooms

Bar

Good for couples – they rated the facilities 8.1 for two-person stays.

Guests love...

“lovely view”
77 related reviews

“friendly staff”
44 related reviews

“comfortable room”
37 related reviews

Top Location: Highly rated by recent guests (9.1)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Full English/Irish, Buffet

Free WiFi

Private parking at the hotel

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4 properties in Poole like Harbour Heights Hotel were booked in the last 12 hours on our site

An Inside Look at Harbour Heights Hotel

CRS team has an extensive knowledge of our hotels and different facilities associated with FJB collection such as Watersport, Spa and restaurants as well as recommending local attractions and information.

Hotel surroundings – Guests loved walking around the neighborhood!

Closest Landmarks

Compton Acres
0.6 miles
Brownsea Island Nature Reserve
1.3 miles
Sandbanks
1.4 miles
Brownsea Castle
1.4 miles
Poole Magistrates Court
2 miles
Kaplan International College Bournemouth
2 miles
BMI The Harbour Hospital
2.5 miles
Bournemouth Library
2.5 miles
Bournemouth Beach
2.6 miles
Oceanarium
2.7 miles

Closest Airports

Bournemouth Airport
6.9 miles
Southampton Airport
30.3 miles
Bristol Airport
58.5 miles

What Travelers Love About This Location

“We had a top floor harbour balcony room with a splendid view & the drinks & breakfast lounge area was very comfy, had good ambience, with a sea / ha...”

John

United Kingdom

9.5

“Perfect location and an amazing view ”

Jane

United Kingdom

“Hotel in a wonderful location. Friendly and courteous staff. Comfortable rooms. Nice restaurant.”

Kanat

United Kingdom

9.5

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1 Restaurant On Site

Ocean Palace at Harbour Heights

Food: Asian

Menu: À la carte

5 reasons to choose Harbour Heights Hotel

Why book with us?

Manage your bookings online

The staff speaks English

Booking is safe

One of our top picks in Poole

House Rules Harbour Heights Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and Extra Beds

All children are welcome.

All children from 0 to 3 year are charged GBP 5 per person per night in a crib.

One additional child from 4 to 14 years is charged GBP 15 per person per night in an extra bed.

The maximum number of extra beds/cribs in a room is 1.

Any type of extra bed or crib is upon request and needs to be confirmed by management.

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

Pets

Pets are not allowed.

Harbour Heights Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Fine Print

Kindly note that this hotel can cater for guests with disabilities, please contact the hotel directly to ensure your requirements can be met.

Advance booking is required to guarantee a table at the restaurant.

Upgraded rooms with harbor views and balconies are available on request, subject to availability and an additional charge. Please request when booking.

Please note that the hotel regularly hosts functions, so some noise may be experienced at weekends.

Please note that the BBQ facilities are for group functions only, and guests are not permitted to bring their own food.

When booking more than 6 rooms, a GBP 50 nonrefundable charge per room is required.

“The reception staff were excellent. The views from the lounge, restaurant and bar were terrific. Lounge Food we had in the evening was very good, efficient service and most enjoyable.”

Susan

“Breakfast was lovely with a wonderful selection of food. We also stayed for Sunday lunch which was superb. The staff were very attentive and friendly. We had a view from our room over the Harbour which was the "icing on the cake!"”

Graham

“The view of Poole Harbour from the room was wonderful. We also had a reasonable sized balcony to sit on. The terrace on the ground floor is lovely to have a drink on in the evening. The staff were pleasant and friendly.”

Stella

“The room was well appointed with fabulous views over Brownsea Island, Poole Harbour and Sandbanks. The location was excellent and the staff helpful. The terrace was great in the good weather for a drink etc. Despite issues with the service at Breakfast the food was fine although slow in coming.”

Michael

See all guest reviews for Harbour Heights Hotel

Newest Reviews for Harbour Heights Hotel

Reviewed: April 22, 2019

Harold
United Kingdom
8.8

“Ok, but just.”
- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
Having to pay £10 a day to park our car in the hotel car park. The main restaurant was closed for refurbishment...changing into a Chinese restaurant!! Our room was round the side of the hotel so we did not get a view of the harbour (very disappointing) One needs to book direct to ensure a good view and avoid the car parking charge.
The quality of the place

Stayed in March 2019
Reviewed: April 21, 2019

Amir
United Kingdom
5.4

Fair
- • Leisure trip
- • Family with young children
- • 2 rooms
- • Stayed 2 nights
- • Submitted from a mobile device
Room 110 should not be rented is shaking and very noisy
Good property with beautiful balcony but under staffed

Stayed in April 2019
Reviewed: April 17, 2019

Kevin
United Kingdom
9.2

Awesome
- • Leisure trip
- • Group of friends
- • 2 rooms
- • Stayed 2 nights
- • Submitted from a mobile device
Excellent hotel, extremely clean, comfortable room, amazing views, fantastic location.

Stayed in April 2019
Reviewed: April 17, 2019

Graham
United Kingdom
9.2

“Lovely comfortable stay in a relaxing environment.”
- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
Can't think of anything.
Breakfast was lovely with a wonderful selection of food. We also stayed for Sunday lunch which was superb. The staff were very attentive and friendly. We had a view from our room over the Harbour which was the "icing on the cake!"

Stayed in April 2019
Reviewed: April 14, 2019

Anonymous
United Kingdom
7.1

“Comfortable but expensive”
- • Leisure trip
- • Group of friends
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Room good for room 103 but small room 109 yet paid the same amount.
The view

Stayed in April 2019
Reviewed: April 11, 2019

Kim
United Kingdom
5.4

“Great location room mediocre staff not very knowledgeable”
- • Leisure trip
- • Group of friends
- • Standard Double Room
- • Stayed 2 nights
The room had very dirty walls and was not serviced
Excellent

Stayed in April 2019
Reviewed: April 10, 2019

Stella
United Kingdom

2 helpful votes
6.3

“Lovely location, disappointing standard of quality for a so-called 4 star.”
- • Leisure trip
- • Couple
- • Double Room with Harbor View and Balcony
- • Stayed 1 night
- • Submitted from a mobile device
The mattress on the bed was far too soft. My husband could not sleep all night, he called the bed ‘an instrument of torture’! The pillow were very hard as well and there were no blankets available as an alternative to the duvet. The decor in the hotel needs updating.
The view of Poole Harbour from the room was wonderful. We also had a reasonable sized balcony to sit on. The terrace on the ground floor is lovely to have a drink on in the evening. The staff were pleasant and friendly.

Stayed in April 2019
Reviewed: April 9, 2019

Michael
United Kingdom
7.9

“Lovely hotel in a great location but Breakfast service needs improving.”
- • Leisure trip
- • Couple
- • Double Room with Harbor View and Balcony
- • Stayed 4 nights
Breakfast was the only problem. Guests were left to wander around the tables looking for an empty one and there was no help as to where everything in the buffet was located or what guests were expected to do. There should have been a member of Staff greeting guests to check their room numbers etc. and to take them to a prepared table and then explain how the buffet is operated. The room was full of lost souls needing help!
The room was well appointed with fabulous views over Brownsea Island, Poole Harbour and Sandbanks. The location was excellent and the staff helpful. The terrace was great in the good weather for a drink etc. Despite issues with the service at Breakfast the food was fine although slow in coming.

Stayed in April 2019
Reviewed: April 8, 2019

Pebbles96
United Kingdom
Age group: 18 – 24
9.6

Exceptional
- • Leisure trip
- • Couple
- • Double Room with Harbor View
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing - Couldn't fault the staff and facilities on our stay
The food was nice and the staff were always helpful and friendly, the room was clean and had a great view of the harbour, would definitely return

Stayed in April 2019
Reviewed: April 7, 2019

Harry
United Kingdom

3 helpful votes
6.7

Pleasant
- • Leisure trip
- • Family with young children
- • Double Room with Harbor View and Balcony
- • Stayed 2 nights
- • Submitted from a mobile device
Bathroom
Lovely hotel in a great location with views. Room was really nice but the bathroom really let it down, so dated.

Stayed in April 2019
Reviewed: April 7, 2019

John
United Kingdom
9.2

“Excellent location, staff and food.”
- • Leisure trip
- • Couple
- • Double Room with Harbor View
- • Stayed 3 nights
Car parking.
All good except if I had booked direct I would have saved £10 per day for car parking!!!

Stayed in April 2019
Reviewed: April 5, 2019

Colin
United Kingdom
6.7

“Disappointed!”
- • Leisure trip
- • Group of friends
- • Double Room with Harbor View
- • Stayed 2 nights
The hidden car parking charges£10 per night). Waived by the ridest hotel manager I have ever encountered.
The breakfast offering was fine but self service. However many tables were not laid up or cleared.

Stayed in April 2019
Reviewed: April 3, 2019

Danielle
United Kingdom
6.7

“A little over priced. Wouldn't stay again but was a good location and staff pleasant enough”
- • Leisure trip
- • Group of friends
- • Double Room with Harbor View and Balcony
- • Stayed 2 nights
- • Submitted from a mobile device
I arrived in the Saturday due to get married on the Sunday hoping for a relaxing night but the hotel held a party on the Saturday which played very loud bass music and lots of people on the terrace directly below my balcony shouting laughing drinking etc wasn't too pleased as room was very costly so expected a good night.
Room service was good, rooms were clean. Lovely view

Stayed in March 2019
Reviewed: April 2, 2019

Anonymous
United Kingdom
10

Exceptional
- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
A world class location and the staff were so welcoming. We arrived early but stll able to check into our room. Breakfast was excellent and overall we could not have wished for a better stay. So looking forward to a return visit.

Stayed in April 2019
Reviewed: April 1, 2019

Mark
United Kingdom
7.5

“Good comfortable stay except for the cold rooms”
- • Business trip
- • Couple
- • Double Room with Harbor View and Balcony
- • Stayed 1 night
Heating was being replaced and a Dyson fan heater was supplied. This was not adequate enough for the size of the room. Bathroom was very cold.
Excellent location. Comfortable clean and spacious rooms

Stayed in March 2019

Sleeps	Room Type
	Standard Double Room 1 full bed	Show prices
Start of dialog content 댴 Private bathroom Parking This nautically-themed room includes a bathroom with a relaxing spa tub and fluffy bathrobes upon request. Also includes a fridge, free Wi-Fi, satellite TV and tea and coffee facilities. Room Facilities: • Tea/Coffee maker • Shower • Bathtub • TV • Telephone • Hairdryer • Wake-up service/Alarm clock • Iron • Suit press • Bathrobe • Spa tub • Refrigerator • Desk • Ironing facilities • Free toiletries • Toilet • Private Bathroom • Heating • Satellite channels • Cable channels • Bathtub or shower • Carpeted • Flat-screen TV • Wake-up service • Electric kettle • Wardrobe or closet • Towels • Linens • Upper floors accessible by elevator • Toilet paper Free WiFi! Parking: Private parking is available on site (reservation is not needed) and costs GBP 10 per day. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
	Double Room with Harbor View 1 full bed	Show prices
Start of dialog content 댴 Private bathroom Parking With beautiful harbor views, this nautically-themed room includes a bathroom with a relaxing spa tub and fluffy bathrobes upon request. Also includes a fridge, free Wi-Fi, satellite TV and tea and coffee facilities. Room Facilities: • Tea/Coffee maker • Shower • Bathtub • TV • Telephone • Hairdryer • Wake-up service/Alarm clock • Iron • Suit press • Bathrobe • Spa tub • Refrigerator • Desk • Ironing facilities • Free toiletries • Toilet • Private Bathroom • Heating • Satellite channels • Cable channels • Bathtub or shower • Carpeted • Flat-screen TV • View • Wake-up service • Electric kettle • Wardrobe or closet • Ocean view • Towels • Linens • Upper floors accessible by elevator • Toilet paper Free WiFi! Parking: Private parking is available on site (reservation is not needed) and costs GBP 10 per day. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
	Double Room with Harbor View and Balcony 1 full bed	Show prices
Start of dialog content 댴 Private bathroom Parking With beautiful balcony views of the harbor, this nautically-themed room includes a bathroom with a relaxing spa tub and fluffy bathrobes upon request. Also includes a fridge, free Wi-Fi, satellite TV and tea and coffee facilities. Room Facilities: • Tea/Coffee maker • Shower • Bathtub • TV • Telephone • Hairdryer • Wake-up service/Alarm clock • Iron • Balcony • Suit press • Bathrobe • Spa tub • Refrigerator • Desk • Ironing facilities • Free toiletries • Toilet • Private Bathroom • Heating • Satellite channels • Cable channels • Bathtub or shower • Carpeted • Flat-screen TV • View • Wake-up service • Electric kettle • Wardrobe or closet • Ocean view • Towels • Linens • Upper floors accessible by elevator • Toilet paper Free WiFi! Parking: Private parking is available on site (reservation is not needed) and costs GBP 10 per day. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
	Deluxe Double Room 1 queen bed	Show prices
Start of dialog content 댴 Private bathroom Parking This double room features a electric kettle, bathrobe and spa bath. Room Facilities: • Tea/Coffee maker • Shower • Bathtub • TV • Telephone • Hairdryer • Wake-up service/Alarm clock • Iron • Suit press • Bathrobe • Spa tub • Refrigerator • Desk • Ironing facilities • Sitting area • Free toiletries • Toilet • Private Bathroom • Heating • Satellite channels • Cable channels • Bathtub or shower • Carpeted • Flat-screen TV • View • Wake-up service • Alarm clock • Electric kettle • Wardrobe or closet • Ocean view • Towels • Linens • Upper floors accessible by elevator • Toilet paper Free WiFi! Parking: Private parking is available on site (reservation is not needed) and costs GBP 10 per day. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content

Hotel Harbour Heights Hotel

Harbour Heights Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Most Popular Facilities

Guests love...

Availability

See availability Hotel surroundings – Excellent location – show map Guests loved walking around the neighborhood!

Closest Landmarks

Closest Airports

Most Popular Landmarks

What Travelers Love About This Location

Ocean Palace at Harbour Heights

5 reasons to choose Harbour Heights Hotel

Why book with us?

See availability Facilities of Harbour Heights Hotel Great facilities! Review score, 8.1

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Harbour Heights Hotel

Hotel surroundings – Guests loved walking around the neighborhood!

Facilities of Harbour Heights Hotel Great facilities! Review score, 8.1

House Rules Harbour Heights Hotel takes special requests – add in the next step!