Name: Harbour Heights Hotel
Address: 73 Haven Rd, Poole, BH13 7LW, United Kingdom, 73 Haven Rd, Dorset, BH13 7LW, UK
Price range: Prices for upcoming dates start at $164 per night (We Price Match)
Rating: 8.4

Info & prices
Facilities
House Rules
The Fine Print
Guest Reviews (533)

Hotel Harbour Heights Hotel

This is a Preferred Partner property. It's committed to giving guests a positive experience with its excellent service and great value. This property might pay Booking.com a little more to be in this Program.

73 Haven Rd, Poole, BH13 7LW, United Kingdom –

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The room was spacious with a comfortable bed and great shower! Fantastic view of the harbor. Watched parasailers!

Jane, United States of America

The reception staff were excellent. The views from the lounge, restaurant and bar were terrific. Lounge Food we had in the evening was very good, efficient service and most enjoyable.

Susan, United Kingdom

Really enjoyed our stay. Hotel was quiet. Our room was big. Breakfast was lovely and nice to have options of differnt coffees.

Louise, United Kingdom

Nice hotel, comfortable and spotlessly clean helpful staff

Lynne, United Kingdom

The minute we step in the room we were amazed by the size, the design, the view- absolutely breath taking. Service excellent. Real 4*

Adil, United Kingdom

The bed is super comfortable, the bathroom is great except cheap and uncomfortable toilet paper, had an iron and trouser press inside, great TV, beautiful view from their terrace, lovely front staff

Lebene, United Kingdom

Very comfortable beds. Very friendly and accommodating staff. Well presented hotel. Wide variety of choices for breakfast.

Joseph, United Kingdom

The location of this hotel is wonderful with superb views over Poole Harbour and Brownsea Island.

Sarah, United Kingdom

Although the weather wasn't brilliant the view from our room was exceptional. Loved the fact we could have used the facilities at their sister hotel ,pool and spa.

Philip, United Kingdom

Clean, gorgeous views from terrace, friendly staff & for breakfast the best eggs benedict I’ve ever tasted

Patience, United Kingdom

9.2

Excellent location!
Highly rated for:
Views from the property
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Very comfy beds
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Very comfy beds
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Very clean bathrooms
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Great check-in experience
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Views from the property
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Views from the property
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Very comfy beds
Highly rated for:
Views from the property
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Very comfy beds
Highly rated for:
Views from the property
Highly rated for:
Very comfy beds
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Very clean bathrooms
Highly rated for:
Very comfy beds
Highly rated for:
Very clean bathrooms
Highly rated for:
Very clean bathrooms

What guests loved the most:
“The room was spacious with a comfortable bed and great shower! Fantastic view of the harbor. Watched parasailers!”

Jane United States of America
“The reception staff were excellent. The views from the lounge, restaurant and bar were terrific. Lounge Food we had in the evening was very good, efficient service and most enjoyable.”

Susan United Kingdom
“Really enjoyed our stay. Hotel was quiet. Our room was big. Breakfast was lovely and nice to have options of differnt coffees.”

Louise United Kingdom
“Nice hotel, comfortable and spotlessly clean helpful staff”

Lynne United Kingdom
“The minute we step in the room we were amazed by the size, the design, the view- absolutely breath taking. Service excellent. Real 4*”

Adil United Kingdom
“The bed is super comfortable, the bathroom is great except cheap and uncomfortable toilet paper, had an iron and trouser press inside, great TV, beautiful view from their terrace, lovely front staff”

Lebene United Kingdom
“Very comfortable beds. Very friendly and accommodating staff. Well presented hotel. Wide variety of choices for breakfast.”

Joseph United Kingdom
“The location of this hotel is wonderful with superb views over Poole Harbour and Brownsea Island.”

Sarah United Kingdom
“Although the weather wasn't brilliant the view from our room was exceptional. Loved the fact we could have used the facilities at their sister hotel ,pool and spa.”

Philip United Kingdom
“Clean, gorgeous views from terrace, friendly staff & for breakfast the best eggs benedict I’ve ever tasted”

Patience United Kingdom

One of our top picks in Poole.With scenic views across Poole Harbor, this hotel offers boutique rooms, an award-winning restaurant and stylish cocktail bar. Poole Ferry Terminal is 15 minutes away by car.

The rooms at FJB Collection - Harbor Heights have an elegant nautical theme, and each has a private bathroom with a spa bath and fluffy bathrobes (on request). All rooms feature a satellite TV and tea and coffee facilities.

The contemporary Harbor Heights Lounge serves an impressive seasonal menu, and features bespoke furnishings and artwork. The lively bar offers classic cocktails and relaxing music. There is also a large, landscaped terrace with panoramic sea views for al fresco dining. The new Chinese restaurant ‘Ocean Palace at Harbor Heights’ offers an Asian dining experience while enjoying harbor views.

With views towards Brownsea Island, FJB Collection - Harbor Heights features a tranquil setting just outside Poole center. Bournemouth is a 10-minute drive and Parkstone Golf Club is just 5 minutes’ drive away. Sandbanks Marina is a 20-minute walk from the building.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

We speak your language!

Harbour Heights Hotel has been welcoming Booking.com guests since Jun 30, 2010

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Most Popular Facilities

Parking

Free WiFi

Facilities for disabled guests

Restaurant

Non-smoking rooms

Bar

Good for couples – they rated the facilities 8.1 for two-person stays.

Bookers love...

“lovely view”
75 related reviews

“friendly staff”
45 related reviews

“comfortable room”
40 related reviews

Top Location: Highly rated by recent guests (9.2)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Full English/Irish, Buffet

Free WiFi

Private parking at the hotel

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Availability

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4 properties in Poole like Harbour Heights Hotel were booked in the last 12 hours on our site

An Inside Look at Harbour Heights Hotel

CRS team has an extensive knowledge of our hotels and different facilities associated with FJB collection such as Watersport, Spa and restaurants as well as recommending local attractions and information.

Hotel surroundings – Guests loved walking around the neighborhood!

Closest Landmarks

Compton Acres
0.6 miles
Brownsea Island Nature Reserve
1.3 miles
Sandbanks
1.4 miles
Brownsea Castle
1.4 miles
Poole Magistrates Court
2 miles
Kaplan International College Bournemouth
2 miles
BMI The Harbour Hospital
2.5 miles
Bournemouth Library
2.5 miles
Bournemouth Beach
2.6 miles
Oceanarium
2.7 miles

Closest Airports

Bournemouth Airport
6.9 miles
Southampton Airport
30.3 miles
Bristol Airport
58.5 miles

What Travelers Love About This Location

“We had a top floor harbour balcony room with a splendid view & the drinks & breakfast lounge area was very comfy, had good ambience, with a sea / ha...”

John

United Kingdom

9.5

“Perfect location and an amazing view ”

Jane

United Kingdom

“Hotel in a wonderful location. Friendly and courteous staff. Comfortable rooms. Nice restaurant.”

Kanat

United Kingdom

9.5

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1 Restaurant On Site

Ocean Palace at Harbour Heights

Food: Asian

Menu: À la carte

5 reasons to choose Harbour Heights Hotel

Why book with us?

Manage your bookings online

The staff speaks English

Booking is safe

One of our top picks in Poole

House Rules Harbour Heights Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and Extra Beds

All children are welcome.

All children from 0 to 3 year are charged GBP 5 per person per night in a crib.

One additional child from 4 to 14 years is charged GBP 15 per person per night in an extra bed.

The maximum number of extra beds/cribs in a room is 1.

Any type of extra bed or crib is upon request and needs to be confirmed by management.

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

Pets

Pets are not allowed.

Harbour Heights Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Fine Print

Kindly note that this hotel can cater for guests with disabilities, please contact the hotel directly to ensure your requirements can be met.

Advance booking is required to guarantee a table at the restaurant.

Upgraded rooms with harbor views and balconies are available on request, subject to availability and an additional charge. Please request when booking.

Please note that the hotel regularly hosts functions, so some noise may be experienced at weekends.

Please note that the BBQ facilities are for group functions only, and guests are not permitted to bring their own food.

When booking more than 6 rooms, a GBP 50 nonrefundable charge per room is required.

“The reception staff were excellent. The views from the lounge, restaurant and bar were terrific. Lounge Food we had in the evening was very good, efficient service and most enjoyable.”

Susan

“The bed is super comfortable, the bathroom is great except cheap and uncomfortable toilet paper, had an iron and trouser press inside, great TV, beautiful view from their terrace, lovely front staff”

Lebene

See all guest reviews for Harbour Heights Hotel

Newest Reviews for Harbour Heights Hotel

Reviewed: May 26, 2019

Stephen
United Kingdom

1 helpful vote
7.1

“Fantastic location but tired hotel with tired staff”
- • Leisure trip
- • Couple
- • Double Room with Harbor View
- • Stayed 2 nights
- • Submitted from a mobile device
Small, cramped, creaky bedroom but with amazing view. Breakfast dried under lights & when we ordered fresh eggs we were forgotten. The breakfast staff not good.
Location & View excellent

Stayed in May 2019
Reviewed: May 21, 2019

A
United Kingdom
9.2

Awesome
- • Leisure trip
- • Family with young children
- • Double Room with Harbor View
- • Stayed 2 nights
No evening meals available - despite being advertised on website
Excellent views and excellent breakfast

Stayed in May 2019
Reviewed: May 21, 2019

Derek
United Kingdom
10

“Lovely”
- • Leisure trip
- • Group of friends
- • Double Room with Harbor View
- • Stayed 1 night
Nothing
Breakfast was good and service was fine.

Stayed in May 2019
Reviewed: May 19, 2019

Lebene
United Kingdom
7.1

“Not worth half a grand for 2 nights. Worth £150pp at most.”
- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 2 nights
The breakfast is not worth the price we paid, it's not worth the price anyone pays really. Our room was above the general-use toilets in the lobby, how did we know? We could hear it go off every time someone washed their hands. LOUD. Horrible aircon (the flashy but useless Dysons) so very hot, their hotels do not automatically have fridges on which is fine but my fridge was cool when I arrived and we were not told so I had no clue and all our food spoiled.
The bed is super comfortable, the bathroom is great except cheap and uncomfortable toilet paper, had an iron and trouser press inside, great TV, beautiful view from their terrace, lovely front staff

Stayed in April 2019
Reviewed: May 14, 2019

Joseph
United Kingdom
7.1

Good
- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
Paying for parking and not being able to park my car when there was a meeting or a busy evening in the hotel restaurant. Those paying for parking should be given priority. Book directly through the hotels central booking system to avoid paying for parking.
Very comfortable beds. Very friendly and accommodating staff. Well presented hotel. Wide variety of choices for breakfast.

Stayed in May 2019
Reviewed: May 7, 2019

John
United Kingdom
5.4

“potential to be very good but reception poor and passed on no basic information...... breakfast time”
- • Leisure trip
- • Solo traveler
- • Standard Double Room
- • Stayed 1 night
charging to park overnight, £10.00 excessive charging a charity donation without asking unfriendly reception
view from bar/restaurant, bar staff friendly

Stayed in May 2019
Reviewed: May 5, 2019

Richard
United Kingdom
10

“Better than we hoped for by far”
- • Leisure trip
- • Group of friends
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Leaving
Staff were fantastic

Stayed in May 2019
Reviewed: May 4, 2019

Sarah
United Kingdom
6.3

“Hotel in need of refurb and better staff. It survives because of its setting and location - both fab”
- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Moving a Chinese restaurant in to the hotel in place of its previous a la Carte restaurant is a mistake - downgrades the whole experience, especially when you walk back into the hotel and can smell the cooking fats being used . Seeing into the office behind reception viewing rubbish on the floor and staff lazing back in chairs whilst a queue builds..... Very hard pillows on the otherwise comfy beds making sleep uncomfortable. Charged for a double spirit in the bar instead of a single. In checking out nothing asked of us if we’d enjoyed our stay and if everything had been ok.
The location of this hotel is wonderful with superb views over Poole Harbour and Brownsea Island.

Stayed in May 2019
Reviewed: May 3, 2019

Ian
United Kingdom
6.3

Pleasant
- • Couple
- • Double Room with Harbor View
- • Stayed 2 nights
Staff attitude, unfriendly.

Stayed in April 2019
Reviewed: May 2, 2019

Maya
United Kingdom
9.6

Exceptional
- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Charging £10 for parking

Stayed in May 2019
Reviewed: April 30, 2019

Philip
United Kingdom
9.2

“Great”
- • Leisure trip
- • Couple
- • Double Room with Harbor View
- • Stayed 2 nights
- • Submitted from a mobile device
Although the weather wasn't brilliant the view from our room was exceptional. Loved the fact we could have used the facilities at their sister hotel ,pool and spa.

Stayed in April 2019
Reviewed: April 30, 2019

Patience
United Kingdom

6 helpful votes
10

“Good value property- stunning view”
- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Car Park small & additional £10 charge for people who had not booked directly with hotel
Clean, gorgeous views from terrace, friendly staff & for breakfast the best eggs benedict I’ve ever tasted

Stayed in April 2019
Reviewed: April 29, 2019

Anonymous
United Kingdom
2.5

“Not impressed”
- • Leisure trip
- • Solo traveler
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
The stay was booked as a gift for my parents, however they were told when they tried to check in that there was no record of the booking. They were left waiting an anxious 20minutes before the booking was finally confirmed.

Stayed in April 2019
Reviewed: April 27, 2019

Terence
United Kingdom
4.6

“4 STAR PRICES - 1 STAR SERVICE - NO SERVICE - RESIDENTS COME 2ND to OUTSIDERS - GO ELSEWHERE TO STAY”
- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 5 nights
Disgusted by the total lack of waiter service - want a drink then must go to bar & get it yourself - at breakfast all DIY - make your own tea/coffee/toast and take to table - ditto more milk,- cereal, fruit insufficient for number of people eating - took ages to get topped up - sometimes gave up waiting - DIY hot food from servery all dried up & been there ages - plates not hot - tables not cleared or relaid. Staff were unhelpful even surley. On arrival told must pay 5 days in advance - PLUS £50 for car parking as booked thro' Booking.com. Told resteraunt fully booked every evening for our Thurs to Mon stay - only offered bar food menu . THIS SAYS IT IS A 4 STAR HOTEL with above average prices but it has a total disregard for customer service satisfaction. We were told it used to be the best is area with top class waiter service BUT we met customers who had stayed there on 7 previous occasions BUT WOULD NOT NOW BE COMING BACK because they were disgusted with the serious decline in service and standard !! Like us they found that over the easter weekend there were far too many 'walk in crowds' (of non-residents) who dominated the terrace , bar and resteraunt areas. They were loud, noisy, uncouthed, dressed for the beach, and rude/intrusive to paying residents.
Views from Terrace excellent. Location good but it is not 2 mins from sister Haven Spa Hotel - maybe by helicopter otherwise a 40 min walk !! Room average for 4 star hotel but did not have 'air conditioning' as advertised by hotel !! I challenged this & was told I had a 'Dyson Cool Fan' in room. I did but that is not Air-Con and did not cool the room !!

Stayed in April 2019
Reviewed: April 27, 2019

Jane
United States of America
7.5

Good
- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The room was spacious with a comfortable bed and great shower! Fantastic view of the harbor. Watched parasailers!

Stayed in April 2019

Sleeps	Room Type
	Standard Double Room 1 full bed	Show prices
Start of dialog content 댴 Private bathroom Parking This nautically-themed room includes a bathroom with a relaxing spa tub and fluffy bathrobes upon request. Also includes a fridge, free Wi-Fi, satellite TV and tea and coffee facilities. Room Facilities: • Tea/Coffee maker • Shower • Bathtub • TV • Telephone • Hairdryer • Wake-up service/Alarm clock • Iron • Suit press • Bathrobe • Spa tub • Refrigerator • Desk • Ironing facilities • Free toiletries • Toilet • Private Bathroom • Heating • Satellite channels • Cable channels • Bathtub or shower • Carpeted • Flat-screen TV • Wake-up service • Electric kettle • Wardrobe or closet • Towels • Linens • Upper floors accessible by elevator • Toilet paper Free WiFi! Parking: Private parking is available on site (reservation is not needed) and costs GBP 10 per day. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
	Double Room with Harbor View 1 full bed	Show prices
Start of dialog content 댴 Private bathroom Parking With beautiful harbor views, this nautically-themed room includes a bathroom with a relaxing spa tub and fluffy bathrobes upon request. Also includes a fridge, free Wi-Fi, satellite TV and tea and coffee facilities. Room Facilities: • Tea/Coffee maker • Shower • Bathtub • TV • Telephone • Hairdryer • Wake-up service/Alarm clock • Iron • Suit press • Bathrobe • Spa tub • Refrigerator • Desk • Ironing facilities • Free toiletries • Toilet • Private Bathroom • Heating • Satellite channels • Cable channels • Bathtub or shower • Carpeted • Flat-screen TV • View • Wake-up service • Electric kettle • Wardrobe or closet • Ocean view • Towels • Linens • Upper floors accessible by elevator • Toilet paper Free WiFi! Parking: Private parking is available on site (reservation is not needed) and costs GBP 10 per day. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
	Double Room with Harbor View and Balcony 1 full bed	Show prices
Start of dialog content 댴 Private bathroom Parking With beautiful balcony views of the harbor, this nautically-themed room includes a bathroom with a relaxing spa tub and fluffy bathrobes upon request. Also includes a fridge, free Wi-Fi, satellite TV and tea and coffee facilities. Room Facilities: • Tea/Coffee maker • Shower • Bathtub • TV • Telephone • Hairdryer • Wake-up service/Alarm clock • Iron • Balcony • Suit press • Bathrobe • Spa tub • Refrigerator • Desk • Ironing facilities • Free toiletries • Toilet • Private Bathroom • Heating • Satellite channels • Cable channels • Bathtub or shower • Carpeted • Flat-screen TV • View • Wake-up service • Electric kettle • Wardrobe or closet • Ocean view • Towels • Linens • Upper floors accessible by elevator • Toilet paper Free WiFi! Parking: Private parking is available on site (reservation is not needed) and costs GBP 10 per day. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
	Deluxe Double Room 1 queen bed	Show prices
Start of dialog content 댴 Private bathroom Parking This double room features a electric kettle, bathrobe and spa bath. Room Facilities: • Tea/Coffee maker • Shower • Bathtub • TV • Telephone • Hairdryer • Wake-up service/Alarm clock • Iron • Suit press • Bathrobe • Spa tub • Refrigerator • Desk • Ironing facilities • Sitting area • Free toiletries • Toilet • Private Bathroom • Heating • Satellite channels • Cable channels • Bathtub or shower • Carpeted • Flat-screen TV • View • Wake-up service • Alarm clock • Electric kettle • Wardrobe or closet • Ocean view • Towels • Linens • Upper floors accessible by elevator • Toilet paper Free WiFi! Parking: Private parking is available on site (reservation is not needed) and costs GBP 10 per day. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content

Hotel Harbour Heights Hotel

Harbour Heights Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Most Popular Facilities

Bookers love...

Availability

See availability Hotel surroundings – Excellent location – show map Guests loved walking around the neighborhood!

Closest Landmarks

Closest Airports

Most Popular Landmarks

What Travelers Love About This Location

Ocean Palace at Harbour Heights

5 reasons to choose Harbour Heights Hotel

Why book with us?

See availability Facilities of Harbour Heights Hotel Great facilities! Review score, 8.1

Most Popular Facilities

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Harbour Heights Hotel

Hotel surroundings – Guests loved walking around the neighborhood!

Facilities of Harbour Heights Hotel Great facilities! Review score, 8.1

House Rules Harbour Heights Hotel takes special requests – add in the next step!