This property is a self-check-in property, and you will be requested to verify your identity before checking into the property. You can check in any time of the day as long as you respect our standard check-in time (3 p.m.).

Also, we charge £50 for each set of lost keys (security keys may cost more). There may be an additional cost to replace the locks for security purposes. So, please keep your keys safe.

There is a zero-tolerance policy for smoking on the property. If our team discovers evidence that this rule has been breached (e.g., smoke smell, ashes, butts, etc.), we fully reserve the right to charge a minimum of £300 for the smoking fee.

We do not allow parties, large gatherings, loud noises, or outside guests. Should we receive sufficient evidence of such activity, we reserve the right to cancel your stay (without a refund) and may involve a security team to evict you. Any associated cost will be charged to you via your security deposit. Local authorities may also be present (if required).

Gostje morajo ob prijavi pokazati veljaven osebni dokument s sliko in kreditno kartico. Upoštevajte, da so vse posebne zahteve odvisne od razpoložljivosti in da bo zanje morda potrebno doplačilo.

Nastanitev Luxury retreat in Shirley North vnaprej obvestite o predvidenem času prihoda. To lahko med rezervacijo vpišete v okence za posebne zahteve ali pa kontaktirate nastanitev. Kontaktni podatki so na voljo v potrditvi rezervacije.

V tej nastanitvi ne sprejemajo fantovščin, dekliščin ali podobnih zabav.

Če med bivanjem povzročite škodo v nastanitvi, se lahko od vas po odjavi zahteva plačilo v znesku do £500, v skladu s Pravili v primeru nastale škode te nastanitve.