The property operates a self-check-in system, and the apartments/units are self-serviced/self-contained. You will receive an email containing your arrival information via email 3 days prior to your arrival, sent at 2 pm. If you have booked within 3 days of arrival, you will receive your arrival information shortly after the booking is confirmed on our system. If you do not receive this information, please contact the property immediately.

Please note that the building does not have air-conditioning, but central heating and separate fans are provided.

The building does not have a lift

Identification (Passport or ID) may be requested of guests by the property for local bookings. Driver’s license not accepted.

Concept Serviced Apartments cannot guarantee that all special requests can be confirmed but the property will try its best to do so wherever possible. The Serviced Apartments have a strict maximum occupancy of 2 persons and do not allow children or additional adult guests. There are no sofa beds, cots, or twin beds.

Please note the weekly service cleans are carried out for stays that are 8 days or more. The cleaning will not be carried out if the guest is in the room. Guests need to vacate the room whilst the room is being serviced.

Disclaimer of internet service: The Wi-Fi provided is purely a complimentary service, which is serviced through a 3rd party supplier. It is intended purely for personal use and cannot be relied on for professional use. If you do experience issues, please notify us and we will our utmost to work with the 3rd party supplier to make sure that this is dealt with as swiftly as possible.

Prilikom prijavljivanja gosti moraju da prilože važeći identifikacioni dokument sa fotografijom i kreditnu karticu. Imajte u vidu da posebni zahtevi zavise od raspoloživosti i da su mogući dodatni troškovi.

Molimo vas da unapred obavestite smeštajni objekat Russell Square Serviced Apartments by Concept Apartments o očekivanom vremenu dolaska. Napomenu možete da napišete u polju za posebne zahteve prilikom rezervisanja. Osim toga, objekat možete direktno da kontaktirate pomoću kontakt podataka navedenih u potvrdi rezervacije.

U objektu nije moguće organizovanje momačkih, devojačkih večeri i sličnih zabava.

Usled situacije sa korona virusom (COVID-19), u ovom objektu su trenutno uvedene dodatne mere kad je reč o sigurnosti i čistoći.

Usled situacije sa korona virusom (COVID-19), ovaj objekat preduzima korake kako bi zaštitio zdravlje gostiju i osoblja. Stoga određene usluge i sadržaji možda nisu u potpunosti ili uopšte dostupni.

Ukoliko načinite štetu u objektu tokom boravka, može vam biti zatraženo da platite naknadu u iznosu do £200 nakon odjavljivanja, u skladu sa Pravilima za slučaj štete ovog objekta.