Name: Shangri-La Hotel at The Shard, London
Address: 31 St Thomas Street, Southwark, London, SE1 9QU, United Kingdom, 31 St Thomas Street, Greater London, SE1 9QU, UK
Price range: Prices for upcoming dates start at $501 per night (We Price Match)
Rating: 9.3

Info & prices
Facilities
House rules
The fine print
Guest reviews (2,458)

Hotel Shangri-La Hotel at The Shard, London

Airport shuttle. Airport shuttle available – additional charges may apply. You can request this in the next step.

This neighborhood is a great choice for travelers interested in architecture, city walks and tourist attractions – Check location 31 St Thomas Street, Southwark, London, SE1 9QU, United Kingdom – This neighborhood is a great choice for travelers interested in architecture, city walks and tourist attractions – Check location – Subway Access

A bathroom at Shangri-La Hotel at The Shard, London

A bed or beds in a room at Shangri-La Hotel at The Shard, London

A seating area at Shangri-La Hotel at The Shard, London

A restaurant or other place to eat at Shangri-La Hotel at The Shard, London

The lounge or bar area at Shangri-La Hotel at The Shard, London

The swimming pool at or near Shangri-La Hotel at The Shard, London

A kitchen or kitchenette at Shangri-La Hotel at The Shard, London

Breakfast options available to guests at Shangri-La Hotel at The Shard, London

*9.0* London Bridge Tube Station: only 2 minutes away! (500 feet by foot)

*8.5* HMS Belfast: only 6 minutes away! (1,550 feet by foot)

Guy's Hospital: only 2 minutes away! (500 feet by foot)

*8.6* London Bridge: only 6 minutes away! (1,450 feet by foot)

*8.8* Southwark Cathedral: only 4 minutes away! (1,000 feet by foot)

*9.0* Borough Market: only 4 minutes away! (1,050 feet by foot)

*8.1* Tooley Street: only 3 minutes away! (750 feet by foot)

*8.7* The Shard: only 2 minutes away! (450 feet by foot)

Lock in a great price for Shangri-La Hotel at The Shard, London – rated 9.3 by recent guests!

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Finished our honeymoon with 2 nights here. Flawless hotel, stunning views of Tower Bridge from the bathtub, excellent service and food. Pool gorgeous. It felt like staying in a spaceship! Could have stayed in the hotel all day and enjoyed the views

Nathan

United States of America

Everything! The staff, amenities, location and the views are unexplainable. 10/10 property

Vanessa

United States of America

The View, Their breakfast pancakes are delicious. Their customer support team

Scot

United Kingdom

An iconic building viewed from afar and providing breath taking views of London. Well trained staff who put you at your ease. Marvellous choice at breakfast although a little on the expensive side.

Stephen

United Kingdom

The duty manger and reception staff wonderful cooperation and smile ,, one of the best hotels ever

Syed

Saudi Arabia

Everything was excellent Japanese "smart loos" were interesting; my wife loved the warm seats!! Swimming pool and Gym on 52nd floor was very good; perhaps a sauna and/or steam room would have added to the facilities

Paul

United Kingdom

The professional service in which how I was welcomed

Ali

Qatar

Fantastic views of London from the room and what you can’t see from the room go to the gym , pool and bar on level 52 for 360 degree views. The rooms are well appointed and comfortable. Bed was very comfortable. Excellent service. We also found the area around the Shard is very interesting - Borough market, plenty of pubs and cafes, plus shopping, Globe theatre and Tate modern gallery, as well as a quick walk to the City of London business district. Tube station is next to the Shard.

David

New Zealand

Request for a bathroom/bathtub with city view was met as was request bubble bath (not part of their normal provision) - going the extra mile. Fantastic from a large hotel. You might expect this from a boutique hotel but not a 5* giant.

Andrew

United Kingdom

Rooms were divine! Gorgeous views, heated floors, delicious room service, everything was perfect!

Maxine

United States of America

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9.5

Staff
Highly rated for:
Very clean bathrooms
Highly rated for:
Very comfy beds
Highly rated for:
Room sizes
Highly rated for:
On-site restaurant
Highly rated for:
On-site restaurant
Highly rated for:
On-site swimming pool
Highly rated for:
On-site restaurant
Highly rated for:
Very clean bathrooms
Highly rated for:
Very clean bathrooms
Highly rated for:
Room sizes
Highly rated for:
Very clean bathrooms
Highly rated for:
Very clean bathrooms
Highly rated for:
Room sizes
Highly rated for:
On-site swimming pool
Highly rated for:
Very comfy beds
Highly rated for:
Great breakfast
Highly rated for:
Very clean bathrooms
Highly rated for:
On-site restaurant

What guests loved the most:
“Finished our honeymoon with 2 nights here. Flawless hotel, stunning views of Tower Bridge from the bathtub, excellent service and food. Pool gorgeous. It felt like staying in a spaceship!”

Nathan United States of America
“Everything! The staff, amenities, location and the views are unexplainable. 10/10 property”

Vanessa United States of America
“The View, Their breakfast pancakes are delicious. Their customer support team”

Scot United Kingdom
“An iconic building viewed from afar and providing breath taking views of London. Well trained staff who put you at your ease. Marvellous choice at breakfast although a little on the expensive side.”

Stephen United Kingdom
“The duty manger and reception staff wonderful cooperation and smile ,, one of the best hotels ever”

Syed Saudi Arabia
“Everything was excellent Japanese "smart loos" were interesting; my wife loved the warm seats!!”

Paul United Kingdom
“The professional service in which how I was welcomed”

Ali Qatar
“Fantastic views of London from the room and what you can’t see from the room go to the gym , pool and bar on level 52 for 360 degree views. The rooms are well appointed and comfortable.”

David New Zealand
“Request for a bathroom/bathtub with city view was met as was request bubble bath (not part of their normal provision) - going the extra mile. Fantastic from a large hotel.”

Andrew United Kingdom
“Rooms were divine! Gorgeous views, heated floors, delicious room service, everything was perfect!”

Maxine United States of America

Stay in the Heart of London – This neighborhood is a great choice for travelers interested in architecture, city walks and tourist attractions – Check location

One of our top picks in London.Occupying levels 34-52, the Shangri-La Hotel at The Shard, London offers 5-star luxury and breathtaking views of the capital and beyond. It features an exquisite restaurant and serves cocktails until late at the highest bar in London.

Each uniquely designed guest room has floor-to-ceiling windows providing spectacular views of the city, and maintains the theme of Oriental elegance found throughout the hotel. Featuring the body-contouring-technology ‘Shangri-La Bed’, rooms include a TV, coffee machine, complimentary WiFi and a set of binoculars.

The en suite, marble-clad bathrooms have underfloor heating, separate bath tubs and a glass-enclosed shower. They include plush bathrobes, Acqua di Parma toiletries and mirrors with integrated TV screens. All rooms feature climate control to complement the building’s integrated sun shielding.

The hotel features 3 dining and drinking venues, including TING, the signature restaurant and lounge on level 35, while Bar 31 is a friendly neighborhood bar. GŎNG, set on level 52, provides the setting for London's highest champagne and cocktail bar.

Shangri-La Hotel at The Shard is located on St Thomas Street, less than 1 minutes' walk from London Bridge Train and Tube Station.

The Tower of London and Tower Bridge can be reached in 20 minutes by foot. You can enjoy a stroll along the River Thames' South Bank to The London Eye, Big Ben and Westminster, approximately 1.5 miles away.

Southwark is a great choice for travelers interested in architecture, city walks and tourist attractions.

This is our guests' favorite part of London, according to independent reviews.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

We speak your language!

Shangri-La Hotel at The Shard, London has been welcoming Booking.com guests since May 9, 2014
Hotel chain/brand: Shangri-La Hotels & Resorts

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Most popular facilities

Free WiFi

Parking

Swimming pool

Airport shuttle

Non-smoking rooms

Indoor pool

Bar

Good for couples – they rated the facilities 9.5 for two-person stays.

Currency Exchange: Need local currency? This property has currency exchange on site.

Bookers love...

“amazing views”
146 related reviews

“friendly staff”
130 related reviews

“amazing hotel”
70 related reviews

“boutique style”

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Full English/Irish, Buffet

Free WiFi
Guests consistently rate the WiFi as excellent

Parking available at the hotel

Great area for shopping!

Loyal Customers

There are more repeat guests here than most other properties.

Checkin day

Checkin month

Checkout day

Checkout month

Availability

When would you like to stay at Shangri-La Hotel at The Shard, London?

Check-in date

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Rooms

Adults

Children

Sleeps	Room Type
	Deluxe King Room with City View 1 king bed	Show prices
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	Superior Shard King 1 king bed	Show prices
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	Premier King Room with City View 1 king bed	Show prices
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	Iconic King Room With City View 1 king bed	Show prices
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	Premier Twin Room with City View 2 twin beds	Show prices
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	Premier Shard Suite 1 full bed	Show prices
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	Iconic Shard Suite 1 full bed	Show prices
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	Premier Shard King Room 1 king bed	Show prices
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5 reasons to choose Shangri-La Hotel at The Shard, London

Why book with us?

Manage your bookings online

The staff speaks English

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One of our top picks in London

An Inside Look at Shangri-La Hotel at The Shard, London

Shangri-La Hotel, At The Shard, London is the first elevated luxury hotel in the city. It offers 202 guestrooms and suites – located on levels 34 and 52 of The Shard, Western Europe’s tallest building. With unparalleled views across London, the hotel features several signature dining venues and three river-facing event spaces. Level 52 of the hotel is home to Western Europe’s highest infinity pool and bar, as well as a 24-hour gym. The iconic building was designed by internationally acclaimed architect Renzo Piano and is located on the South Bank of the River Thames. The hotel is nearby the financial hubs of the City and Canary Wharf; and within walking distance to London’s surrounding landmarks including the Tate Modern, the Tower of London, St. Paul’s Cathedral, Shakespeare's Globe and Borough Market. The hotel’s 187 guest rooms and 17 suites inclusive of three signature suites are located on levels 36 to 50, and all offer unobstructed views across London. The design layout of each room is unique due to the Shard’s spire shape, yet each guest room features an exquisite, soothing colour scheme and mood lighting, enabling guests to escape the bustling city below and relax.

Hotel surroundings

–

Closest Landmarks *

Guy's and St Thomas'
0 miles
London Bridge Train Station
0.1 miles
The Shard
0.1 miles
Guy's Hospital
0.1 miles
London Bridge Tube Station
0.1 miles
Tooley Street
0.1 miles
London Bridge Experience
0.2 miles
Southwark Cathedral
0.2 miles
Borough Market
0.2 miles
Winchester Palace
0.3 miles

Closest Airports *

London City Airport
5.9 miles
London Heathrow Airport
15.9 miles
London Gatwick Airport
24.2 miles

Shopping Nearby – All Within 500 Yards! *

Borough Market Market Local & Authentic

What Travelers Love About This Location

“Location and room was lovely. Staff were attentive ”

Kay

United Kingdom

8.7

“This really is a great place. Perhaps the most iconic location in London. Great views, wonderful service, beautifully designed and equipped. Borough Market and ...”

Josquin

United Kingdom

9.5

“Fantastic location, perfect views and gorgeous rooms. ”

Jacob

United Kingdom

Are you missing any information about this area?

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1 Restaurant On Site

Ting

Food: Asian, European

Open for: Lunch, Dinner

Menu: À la carte

House rules Shangri-La Hotel at The Shard, London takes special requests – add in the next step!

Check-in

3:00 PM - 12:00 AM

Check-out

8:30 AM - 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

This property doesn't offer cribs.

This property doesn't offer extra beds.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 8 rooms, different policies and additional supplements may apply.

Shangri-La Hotel at The Shard, London accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Advanced bookings for the restaurant and bar are strongly recommended. Availability at TĪNG restaurant and lounge and GŎNG cannot be guaranteed without prior booking. Visits to Bar 31 do not require a prior reservation.

Please note that the 3-course lunch booked as a supplement in TĪNG restaurant also requires prior booking to make sure availability can be provided.

All breakfast-inclusive rates refer to Ting restaurant on level 35. In-room dining is available at a surcharge.

Please note that for the New Years Special, the property will send special terms and conditions after booking. This must be confirmed by the guest and send back to the hotel before check-in.

For nonrefundable reservations the Hotel will send a secure online payment link via Booking.com, valid for 24 hrs to complete the payment. The reservation will automatically cancel if deposit is not received within 24 hrs.

“Finished our honeymoon with 2 nights here. Flawless hotel, stunning views of Tower Bridge from the bathtub, excellent service and food. Pool gorgeous. It felt like staying in a spaceship! Could have stayed in the hotel all day and enjoyed the views ”

“An iconic building viewed from afar and providing breath taking views of London. Well trained staff who put you at your ease. Marvellous choice at breakfast although a little on the expensive side.”

“Everything was excellent Japanese "smart loos" were interesting; my wife loved the warm seats!! Swimming pool and Gym on 52nd floor was very good; perhaps a sauna and/or steam room would have added to the facilities”

“Fantastic views of London from the room and what you can’t see from the room go to the gym , pool and bar on level 52 for 360 degree views. The rooms are well appointed and comfortable. Bed was very comfortable. Excellent service. We also found the area around the Shard is very interesting - Borough market, plenty of pubs and cafes, plus shopping, Globe theatre and Tate modern gallery, as well as a quick walk to the City of London business district. Tube station is next to the Shard.”

“Request for a bathroom/bathtub with city view was met as was request bubble bath (not part of their normal provision) - going the extra mile. Fantastic from a large hotel. You might expect this from a boutique hotel but not a 5* giant.”

See all guest reviews for Shangri-La Hotel at The Shard, London

Newest Reviews for Shangri-La Hotel at The Shard, London

Reviewed: October 13, 2019

Sarah
United Kingdom
10

Exceptional
- • Leisure trip
- • Couple
- • Stayed 1 night
- • Submitted from a mobile device
Absolutely NOTHING.
Absolutely EVERYTHING.

Stayed in October 2019
Reviewed: October 13, 2019

Fiona
United Kingdom
7.9

“We were comfortable but we didn’t enjoy the experiences”
- • Leisure trip
- • Couple
- • Stayed 1 night
- • Submitted from a mobile device
The attitude of most of the staff we encountered was arguably bordering on rude. No real true spirit of hospitality. Very disappointed. It was a very special occasion we were celebrating and the service fell well short of satisfactory. Much staff training and employee engagement is needed.
The view

Stayed in October 2019
Reviewed: October 10, 2019

Justin
United Kingdom
9.6

“An amazing mini-Honeymoon weekend in London!”
- • Leisure trip
- • Couple
- • Stayed 2 nights
Nothing much. Obviously it's expensive, but I would still consider it to be good value.
We booked an Iconic City View room and were very impressed. Lovely, well appointed room with the most amazing views over London.

Stayed in October 2019
Reviewed: October 8, 2019

Nathan
United States of America
10

“Stunning luxury ”
- • Leisure trip
- • Couple
- • Stayed 2 nights
- • Submitted from a mobile device
Finished our honeymoon with 2 nights here. Flawless hotel, stunning views of Tower Bridge from the bathtub, excellent service and food. Pool gorgeous. It felt like staying in a spaceship! Could have stayed in the hotel all day and enjoyed the views

Stayed in September 2019
Reviewed: October 8, 2019

Hege
Norway
9.6

“Very good”
- • Leisure trip
- • Family with young children
- • Stayed 2 nights
Restaurant on the reception floor, lunch time.

Stayed in October 2019
Reviewed: October 7, 2019

Lijin
China
8.8

Excellent
- • Leisure trip
- • Couple
- • Stayed 2 nights
- • Submitted from a mobile device
Cold in room
Good city view

Stayed in September 2019
Reviewed: October 7, 2019

Anthony
United Kingdom
9.2

“Anniversary weekend”
- • Leisure trip
- • Couple
- • Stayed 1 night
- • Submitted from a mobile device
To expensive
Luxurious modern great view

Stayed in September 2019
Reviewed: October 6, 2019

Lisa
United Kingdom
9.6

“Amazing stay”
- • Leisure trip
- • Family with young children
- • Stayed 1 night
- • Submitted from a mobile device
Can't think of anything
Stayed in a beautiful room with city views (Tower Bridge etc) on the 50th floor. Amazing views. Comfy clean rooms and very friendly and helpful staff. Loved it! Also having a bath with a stunning vista!

Stayed in October 2019
Reviewed: October 5, 2019

Jordan
United Kingdom
7.1

“It was alright”
- • Leisure trip
- • Couple
- • Stayed 1 night
- • Submitted from a mobile device
The swimming pool was super cold
The view

Stayed in September 2019
Reviewed: October 4, 2019

Jill
United Kingdom
9.6

Exceptional
- • Leisure trip
- • Couple
- • Stayed 1 night
- • Submitted from a mobile device
The location and views
Staff were very attentive and the views were fantastic

Stayed in October 2019
Reviewed: October 4, 2019

Roy
United Kingdom
9.2

“a superb hotel perfectly placed for my stay.”
- • Business trip
- • Couple
- • Stayed 1 night
Wine list eye-wateringly expensive. Service slow-dinner took over 2 hours
Breakfast superb (but coffee was Americano-ugh). Also available Chinese And Middle Eastern breakfast to try next time. Dinner choice and quality very good

Stayed in October 2019
Reviewed: October 3, 2019

Alan
France
10

“A supreb experience”
- • Leisure trip
- • Couple
- • Stayed 1 night
Nothing itn was a seemless vist ,we had no complaints
The whole experience ,customer service was exemplary, the room was immaculate and views were awesome, would thoroughly recommend staying there again

Stayed in September 2019
Reviewed: October 2, 2019

Henry
United Kingdom
9.6

Exceptional
- • Leisure trip
- • Couple
- • Stayed 1 night
- • Submitted from a mobile device
Perfect views and exceptional customer service

Stayed in September 2019
Reviewed: October 2, 2019

Nazih
Lebanon
10

Exceptional
- • Business trip
- • Couple
- • Stayed 3 nights
- • Submitted from a mobile device
The hot breakfast was COLD
Friendly staff, Excellent location

Stayed in September 2019
Reviewed: October 1, 2019

Michelle
United Kingdom

1 helpful vote
7.0

Good
- • Leisure trip
- • Couple
- • Stayed 1 night
The service at breakfast was appalling, plenty of friendly staff. However the system is dreadful. Waited 15 minutes for tea and coffee then the order was wrong. the toast we ordered at the same time as the drinks came after 30+ minutes, too late to eat with hot food, and when it arrived was cold and hard like toast when it's been hanging about for several hours. The receptionist had said he would book us in for dinner, however he didn't, fortunately they managed to fit us in. The service for dinner was as poor as at breakfast. Over 25 minutes wait for our drinks - which should have been apperitives, during the time we waited the neighbouring table had been served 3 times! Our drinks arrived with the food. The food itself was ok, pricey but we expected that for where it was. It was a special occasion 50th wedding anniversary and birthday but although we had mentioned this, no offer of anything to celebrate which is what is the norm in every other restaurant I've been in. On checking out all the above was mentioned to the receptionist and she did then eventually remove the service charges. All this did colour our stay - it was a one off very expensive treat for 2 special occasions - the hotel and room facilities, cleanliness etc were excellent but the experience was spoiled by such appalling service.
The food was fine, plenty of choice at breakfast, both british and asian food on offer. Mainly asian food in the restaurant for dinner, although receptionist implied there was ample choice of european food. The location and view over London is fantastic. Rooms beautifully appointed.

Stayed in September 2019

Hotel Shangri-La Hotel at The Shard, London

Shangri-La Hotel at The Shard, London

Stay in the Heart of London – This neighborhood is a great choice for travelers interested in architecture, city walks and tourist attractions – Check location Excellent location – show map

Most popular facilities

Bookers love...

Availability

5 reasons to choose Shangri-La Hotel at The Shard, London

Why book with us?

Hotel surroundings

Closest Landmarks *

Closest Airports *

Shopping Nearby – All Within 500 Yards! *

Most Popular Landmarks *

What Travelers Love About This Location

Ting

See availability Facilities of Shangri-La Hotel at The Shard, London Great facilities! Review score, 9.5

Most popular facilities

Pets

Food & Drink

Accessibility

Internet

Parking

Pool and Spa

Transportation

Front Desk Services

Entertainment & Family Services

Cleaning Services

Business Facilities

General

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See availability House rules Shangri-La Hotel at The Shard, London takes special requests – add in the next step!

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Stay in the Heart of London – This neighborhood is a great choice for travelers interested in architecture, city walks and tourist attractions – Check location

Facilities of Shangri-La Hotel at The Shard, London Great facilities! Review score, 9.5

House rules Shangri-La Hotel at The Shard, London takes special requests – add in the next step!