Good Afternoon, Thank you very much for your email. As an in house guest, you will be more than welcome to use all of the Hotel Facilities including the Infinity SkyPool on level 52. Warmest regards, Rosalia Taormina Customer Sales Team Leader Shangri-La Hotel, At The Shard, London

Good Afternoon, Thank you very much for your question. I would certainly suggest one of our most delightful City View rooms: either Deluxe City, Premier City or Iconic City. Warmest regards, Rosalia Taormina Customer Sales Team Leader Shangri-La Hotel, At The Shard, London

Certainly! We have a dedicated In-Room Dining Night Menu available.

Good Afternoon, Thank you for your query. Kindly be informed that the bathtub would be of regular size. For any further assistance, i will remain at your disposal. Warm regards, Rosalia Taormina Customer Sales Team Leader Shangri-La Hotel, At The Shard, London

Goo afternoon, Thank you very much fro your enquiry. Kindly be informed that the Superior Shard rooms are overlooking the Southern Part of London, so namely the historical counties of Surrey and Sussex. The category will always offer unparalleled views over London, however will most likely not include any iconic landmarks. Should you require any further assistance, I shall remain at your disposal. Warm regards, Rosalia Taormina Customer Sales Team Leader Shangri-La Hotel, At The Shard, London

Good Afternoon, Greetings from the Shangri-La Hotel, At The Shard, London. Kindly be informed that all our rooms and standard suites have the option for a bathtub either with or without the view. We may certainly request this feature for you. Although we are unable to guarantee this in advance, please rest assured that our staff would do their utmost to accommodate this for you. Should you require any further assistance or have any further enquiries, I shall remain at your disposal. Warm Regards, Rosalia Taormina Customer Sales Team Leader Shangri-La Hotel, At The Shard, London

Please note that our Food & Beverage outlets are accessible for everyone, not only for guest. However, only our guests would have access to our facilities in the Level 52, such as: • INFINITE SKY POOL: Available from 06:00 to 20:00, the 11 x 4-meter heated pool features stunning views of St Paul’s Cathedral, the London Eye and Westminster, providing the perfect spot to enjoy the iconic vistas. Heated at 24 degrees is a wonderful oasis of calm for our guest that features a relaxing resting area equipped with Nespresso machine and a water serving station for guest convenience. Towels and bathrobes are provided in the pool area and in the changing area, please note that guest are allowed to use the swimming pool before and after check in and after checking out for the remainder of the day. Please note that the swimming pool is only available for guests in house due to limited space and in order to protect the guest tranquillity. Swimwear is available to be purchased through our concierge and is displayed on a glass cabinet in the pool area. Children (under the age of 16) are welcome to use the pool from 09:00 to 11:00 and from 15:00 to 17:00 • THE GYM: Located on level 52, and available 24 hours a day, is equipped with state-of-the-art cardiovascular and resistance training machines, and free weights offers floor-to-ceiling windows with panoramic views of London's south and southeast. Bottled water is provided as well as hand towels. • SPA SERVICES: Available upon request through the hotel Concierge Team, our Spa and beauty services are provided by an external company on the privacy of the guest bedroom or on our treatment room located in level 44. Please, find the Treatment Menu also attach

Shangri-La Hotel at The Shard is located from floors 34th until 52nd. Should you wish to visit the Viewing Gallery, we very much recommend you to make your booking with The View From The Shard, not affiliated to our property.

Our Premier Shard Room is facing the countries of Sussex, Kent and Surrey, and our Premier City View Room offers views over St Paul’s Cathedral and the river, or Tower of London, Tower Bridge and the River

All our Suites has a separate living and bedroom area, which makes possible to place 1 or 2 extra roll away beds in the living area. Therefore, it would be like to rooms with a door in between

Our check-out time is at noon, 12:00pm.

upon arrival, we do require a deposit that cover your stay expenses plus £200 per night for any extras you may have during your stay

Please contact our In-House Reservations Team from 9am to 5.30pm for further information.

All our room categories have some rooms that feature a bathtub close to the window. However, please note that this is subject to availability.

Please, note that all our room categories have some rooms that features a bathroom with a view. The category with highest ratio of rooms with bathtubs with a view are our Deluxe or Premier City rooms.

The deposit required upon arrival must cover your stay, any decorations you may have arranged and an extra GBP 200 per room per night for any extras or incidentals

All our room categories have some rooms that feature a bathtub close to the window. However, please note that this is subject to availability.

Given the structure and design of the building, our rooms and suites do not feature balconies. We include complimentary access to our infinity pool and 24h gym; should you wish to arrange any beauty treatments, our Concierge Team can certainly arrange that in our Treatment Room.

Kindly note that we have a maximum occupancy of 2 guests in our Superior Shard rooms, 3 guests for all remaining room types, and up to 4 guests in our Suites due to the very strict fire safety regulations of the Shard building.

All our room categories have some rooms that features a bathroom with a view. The category with highest ratio of rooms with bathtubs with a view are our Deluxe or Premier City rooms. However, please note that this is subject to availability.