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Occupying levels 34-52, the Shangri-La Hotel at The Shard, London offers 5-star luxury and breathtaking views of the capital and beyond. It features an exquisite restaurant and serves cocktails until late at the highest bar in London.

Each uniquely designed guest room has floor-to-ceiling windows providing spectacular views of the city, and maintains the theme of Oriental elegance found throughout the hotel. Featuring the body-contouring-technology ‘Shangri-La Bed’, rooms include a TV, coffee machine, complimentary WiFi and a set of binoculars.

The en suite, marble-clad bathrooms have underfloor heating, separate bath tubs and a glass-enclosed shower. They include plush bathrobes, Acqua di Parma toiletries and mirrors with integrated TV screens. All rooms feature climate control to complement the building’s integrated sun shielding.

The hotel features 3 dining and drinking venues, including TING, the signature restaurant and lounge on level 35, while Bar 31 is a friendly neighborhood bar. GŎNG, set on level 52, provides the setting for London's highest champagne and cocktail bar.

Shangri-La Hotel at The Shard is located on St Thomas Street, less than 1 minutes' walk from London Bridge Train and Tube Station.

The Tower of London and Tower Bridge can be reached in 20 minutes by foot. You can enjoy a stroll along the River Thames' South Bank to The London Eye, Big Ben and Westminster, approximately 1.5 miles away.

This is our guests' favorite part of London, according to independent reviews.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

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Located in the heart of London, this hotel has an excellent location score of 9.4

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Full English/Irish, Buffet

Parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Currency Exchange: Need local currency? This property has currency exchange on site.

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Get instant confirmation with FREE cancellation on most rooms!

Availability

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4 reasons to choose Shangri-La The Shard, London

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Shangri-La The Shard, London

Welcoming Booking.com guests since May 9, 2014

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The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • Can we use a swiming pool if we get a room for 1 night

    Good Afternoon, Thank you very much for your email. As an in house guest, you will be more than welcome to use all of the Hotel Facilities including the Infinity SkyPool on level 52. Warmest regards, Rosalia Taormina Customer Sales Team Leader Shangri-La Hotel, At The Shard, London


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    Asked about: Premier Twin Room with City View • Answered on November 30, 2019
  • what’s the best room to book overlooking the river Thames

    Good Afternoon, Thank you very much for your question. I would certainly suggest one of our most delightful City View rooms: either Deluxe City, Premier City or Iconic City. Warmest regards, Rosalia Taormina Customer Sales Team Leader Shangri-La Hotel, At The Shard, London


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    Asked about: Iconic King Room With City View • Answered on November 30, 2019
  • Is the room service 24hr

    Certainly! We have a dedicated In-Room Dining Night Menu available.


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    Asked about: Superior Shard King • Answered on October 11, 2019
  • Is the bath large like a jacuzzi bath size or just regular bath size?

    Good Afternoon, Thank you for your query. Kindly be informed that the bathtub would be of regular size. For any further assistance, i will remain at your disposal. Warm regards, Rosalia Taormina Customer Sales Team Leader Shangri-La Hotel, At The Shard, London


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    Asked about: Superior Shard King • Answered on November 30, 2019
  • Is the bath in the window overlooking the city

    Good Afternoon, Greetings from the Shangri-La Hotel, At The Shard, London. Kindly be informed that all our rooms and standard suites have the option for a bathtub either with or without the view. We may certainly request this feature for you. Although we are unable to guarantee this in advance, please rest assured that our staff would do their utmost to accommodate this for you. Should you require any further assistance or have any further enquiries, I shall remain at your disposal. Warm Regards, Rosalia Taormina Customer Sales Team Leader Shangri-La Hotel, At The Shard, London


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    Asked about: Deluxe King Room with City View • Answered on November 30, 2019
  • When you say "room with a view" how is this different to city view?? And what floor level is this on please??

    Goo afternoon, Thank you very much fro your enquiry. Kindly be informed that the Superior Shard rooms are overlooking the Southern Part of London, so namely the historical counties of Surrey and Sussex. The category will always offer unparalleled views over London, however will most likely not include any iconic landmarks. Should you require any further assistance, I shall remain at your disposal. Warm regards, Rosalia Taormina Customer Sales Team Leader Shangri-La Hotel, At The Shard, London


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    Asked about: Superior Shard King • Answered on November 30, 2019
  • If we book a room does it include access to the swimming pool & bars for a evening cocktail?

    Please note that our Food & Beverage outlets are accessible for everyone, not only for guest. However, only our guests would have access to our facilities in the Level 52, such as: • INFINITE SKY POOL: Available from 06:00 to 20:00, the 11 x 4-meter heated pool features stunning views of St Paul’s Cathedral, the London Eye and Westminster, providing the perfect spot to enjoy the iconic vistas. Heated at 24 degrees is a wonderful oasis of calm for our guest that features a relaxing resting area equipped with Nespresso machine and a water serving station for guest convenience. Towels and bathrobes are provided in the pool area and in the changing area, please note that guest are allowed to use the swimming pool before and after check in and after checking out for the remainder of the day. Please note that the swimming pool is only available for guests in house due to limited space and in order to protect the guest tranquillity. Swimwear is available to be purchased through our concierge and is displayed on a glass cabinet in the pool area. Children (under the age of 16) are welcome to use the pool from 09:00 to 11:00 and from 15:00 to 17:00 • THE GYM: Located on level 52, and available 24 hours a day, is equipped with state-of-the-art cardiovascular and resistance training machines, and free weights offers floor-to-ceiling windows with panoramic views of London's south and southeast. Bottled water is provided as well as hand towels. • SPA SERVICES: Available upon request through the hotel Concierge Team, our Spa and beauty services are provided by an external company on the privacy of the guest bedroom or on our treatment room located in level 44. Please, find the Treatment Menu also attach


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    Answered on March 11, 2020
  • Do u have access to the top floor as part of your stay?

    Shangri-La Hotel at The Shard is located from floors 34th until 52nd. Should you wish to visit the Viewing Gallery, we very much recommend you to make your booking with The View From The Shard, not affiliated to our property.


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    Asked about: Deluxe King Room with City View • Answered on October 11, 2019
  • The premier shard suite says it can accommodate 4 adults but there is only one double bed. Please clarify

    All our Suites has a separate living and bedroom area, which makes possible to place 1 or 2 extra roll away beds in the living area. Therefore, it would be like to rooms with a door in between


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    Asked about: Premier Shard Suite • Answered on March 4, 2020
  • Hello. I’m currently looking to book either a premier shard room via premier shard room with city view ? Can you explain the difference? Many thanks.

    Our Premier Shard Room is facing the countries of Sussex, Kent and Surrey, and our Premier City View Room offers views over St Paul’s Cathedral and the river, or Tower of London, Tower Bridge and the River


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    Answered on March 31, 2021
  • When is checkout

    Our check-out time is at noon, 12:00pm.


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    Asked about: Iconic King Room With City View • Answered on October 11, 2019
  • Do you have to pay a deposit?

    upon arrival, we do require a deposit that cover your stay expenses plus £200 per night for any extras you may have during your stay


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    Asked about: Deluxe King Room with City View • Answered on May 25, 2021
  • Hi was thinking of booking a room for our wedding anniversary in July I am an ambulance driver and i have a blue light card I was at the shard yesterday and the chap outside said it was 10 pound if I had a blue light card for just the view so was enquiring how much it would be for a standard room thankyou Steve

    Please contact our In-House Reservations Team from 9am to 5.30pm for further information.


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    Asked about: Superior Shard King • Answered on October 11, 2019
  • Does the superior shard king room have a bath with views like on the pictures ?

    All our room categories have some rooms that feature a bathtub close to the window. However, please note that this is subject to availability.


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    Asked about: Superior Shard King • Answered on July 15, 2021
  • Sorry so how much is the deposit on top of the £200 please or are you saying it £200 deposit?

    The deposit required upon arrival must cover your stay, any decorations you may have arranged and an extra GBP 200 per room per night for any extras or incidentals


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    Answered on July 4, 2021
  • Is there a balcony? Is there use of spa facilities?

    Given the structure and design of the building, our rooms and suites do not feature balconies. We include complimentary access to our infinity pool and 24h gym; should you wish to arrange any beauty treatments, our Concierge Team can certainly arrange that in our Treatment Room.


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    Asked about: Iconic King Room With City View • Answered on October 11, 2019
  • We have a Birthday and prefer 1 room stay for 5 ladies not 2 rooms is that possible as a add 5 it tells me 2 rooms ?

    Kindly note that we have a maximum occupancy of 2 guests in our Superior Shard rooms, 3 guests for all remaining room types, and up to 4 guests in our Suites due to the very strict fire safety regulations of the Shard building.


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    Answered on July 4, 2021
  • Would anyone know, which of the rooms has the bath with a view?

    All our room categories have some rooms that features a bathroom with a view. The category with highest ratio of rooms with bathtubs with a view are our Deluxe or Premier City rooms. However, please note that this is subject to availability.


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    Asked about: Iconic King Room With City View • Answered on March 31, 2021
  • Do you have a restaurant me and my partner can eat at

    We have our TĪNG Restaurant, featuring Asian and Western favourites


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    Asked about: Superior Shard King • Answered on May 24, 2021
  • If you take kids, where do they sleep ????

    In a room next to or interconnecting with their parents or up to 4 guests in our Suites


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    Asked about: Premier Shard Suite • Answered on May 14, 2021
Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Guy's and St Thomas'
    0 miles
  • The Shard
    0.1 miles
  • Guy's Hospital
    0.1 miles
  • Tooley Street
    0.1 miles
  • London Bridge Experience
    0.2 miles
  • Southwark Cathedral
    0.2 miles
  • Borough Market
    0.2 miles
  • Winchester Palace
    0.3 miles
Top attractions
  • Tower Bridge
    0.5 miles
  • Tower of London
    0.5 miles
  • London Eye
    1.4 miles
  • Big Ben
    1.6 miles
  • Houses of Parliament
    1.7 miles
  • Trafalgar Square
    1.8 miles
  • Piccadilly Circus
    2.1 miles
  • Buckingham Palace
    2.4 miles
  • O2 Arena
    3.8 miles
  • Wembley Stadium
    9 miles
Public transit
  • Train London Bridge Train Station
    0.1 miles
  • Subway London Bridge Tube Station
    0.1 miles
Closest Airports
  • London City Airport
    5.9 miles
  • London Heathrow Airport
    15.9 miles
  • London Gatwick Airport
    24.2 miles
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1 Restaurant On Site

    Ting Restaurant

    Food: British, Asian, European

    Open for: Breakfast, Lunch, Dinner, High tea

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This is a Proud Certified property where you can be extra sure of a welcoming stay.

Amenities of Shangri-La The Shard, London Great facilities! Review score, 9.3
Pets
Pets are allowed on request. Charges may apply.
Food & Drink
  • Bottle of water
  • Wine/Champagne Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available on site (reservation is not possible) and costs GBP 55 per day.
  • Secure parking
Transportation
  • Airport drop-off Additional charge
  • Airport pickup Additional charge
Front Desk Services
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Pet bowls
  • Air conditioning
  • Smoke-free property
  • Heating
  • Car rental
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Room service
Accessibility
  • Wheelchair accessible
Indoor swimming pool
Free! All pools are free of charge
  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Heated pool
  • Infinity pool
  • Pool with view
Spa
  • Beach chairs/Loungers
  • Pool/Beach towels
  • Massage Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • Arabic
  • German
  • English
  • Spanish
  • French
  • Italian
  • Dutch
  • Russian
  • Chinese
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Sustainability initiatives

This property has taken steps to provide more sustainable and eco-friendly travel

House rules Shangri-La The Shard, London takes special requests – add in the next step!

Check-in

4:00 PM - 12:00 AM

Check-out

12:00 AM - 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 8 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa American Express Shangri-La The Shard, London accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Advanced bookings for the restaurant and bar are strongly recommended. Availability at TĪNG restaurant and lounge and GŎNG cannot be guaranteed without prior booking. Visits to Bar 31 do not require a prior reservation.

Please note that the 3-course lunch booked as a supplement in TĪNG restaurant also requires prior booking to make sure availability can be provided.

All breakfast-inclusive rates refer to Ting restaurant on level 35. In-room dining is available at a surcharge.

Please note that for the New Years Special, the property will send special terms and conditions after booking. This must be confirmed by the guest and send back to the hotel before check-in.

For nonrefundable reservations the Hotel will send a secure online payment link via Booking.com, valid for 24 hrs to complete the payment. The reservation will automatically cancel if deposit is not received within 24 hrs.

The images displayed for the rooms are sample images only. Views may differ depending on the position of the room however all of our rooms and suites face outwards and overlook London.

FAQs about Shangri-La The Shard, London

  • Room options at Shangri-La The Shard, London include:

    • Twin/Double
    • Double
    • Twin
    • Suite
    • Partner offer

  • The prices at Shangri-La The Shard, London may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Guests staying at Shangri-La The Shard, London can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Buffet

  • Shangri-La The Shard, London offers the following activities/services (charges may apply):

    • Indoor pool
    • Fitness center
    • Sauna
    • Massage
    • Indoor pool (year-round)

  • The following parking options are available to guests staying at Shangri-La The Shard, London (subject to availability):

    • Parking on site
    • Parking
    • Secure parking

  • Check-in at Shangri-La The Shard, London is from 4:00 PM, and check-out is until 11:00 AM.

  • Shangri-La The Shard, London has 1 restaurant:

    • Ting Restaurant

  • Shangri-La The Shard, London is 1.8 miles from the center of London.