• No smoking • Pets may be accepted at this property - this is by request only and at the host's discretion so please ask me when booking. Additional cleaning fees may apply. • No parties or events • Check-in is 3:00 PM - 8:00 PM We charge a refundable damage deposit of £300 to all guests. The lead guest's credit card will be pre-authorised prior to check-in being arranged. This will be released following an inspection of the apartment after check-out. Please help us to return your deposit in full by observing the house rules: 1. Absolutely no smoking and no parties are permitted in the apartment. 2. We have a zero-tolerance policy to additional undeclared guests and any nuisance or anti-social behaviour. 3. Any guests found to be breaking the house rules will be asked to leave immediately and no refund will be issued. 4. For the consideration of our neighbours, noise must be kept to a minimum between 22:00 and 08:00 as the apartment is in a residential building. 5. Guests are expected to take care of the apartment and its contents. If there is an accident and something is broken or damaged as a result, please let us know as soon as possible and always before you check-out. 6. Guests are required communicate their expected time of arrival in advance so we can be available to meet them at the property with the keys at check-in. 7. We reserve the right to check the booker's ID and refuse entry for failing to show it. 8. Please run the dishwasher and take the rubbish and recycling out before you check-out. 9. If specialist cleaning is required (for example carpet cleaning to remove a stain), or an excessive amount of time to return an apartment to its previous state (i.e. glitter) we will charge an additional fee of £150. 10. We reserve the right to charge £250 (in addition to the general cleaning charges) for specialist cleaning to an apartment and/or its contents where it is left in an exceptionally bad condition or if we believe smoking has taken place in the apartment. 11. No items are to be removed from any apartments or dismantled in any way. Any damage to the property, or items found to be missing when the property is inspected after check-out, will be deducted from the deposit. Furniture is not to be moved within the apartment to reduce the likelihood of damage to the apartment and its contents. 12. If additional undeclared guests are found to have been allowed to stay, or if a guest loses the key set, we reserve the right to change the locks and key set at a charge of £200. 13. Guests must check out by 10am unless a late check out has been agreed in advance with Tailored Stay as this impacts on the property being ready for incoming guests. Guests that have not agreed a late check out will incur a charge of £50 for every 10 minutes that our housekeeping staff is delayed after 10am.

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。

請提前告知Super Cosy Apartment in The Heart Of Chelmsford您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。

此住宿不接受群聚打牌、看運動賽事、單身派對等類似聚會。

22:00:00～08:00:00 必須放低音量

住客將會收到一份租賃合約，並且須在抵達前簽署並回覆給住宿方。若住客未及時收到合約，則應透過預訂確認函上的號碼連絡住宿管理公司。

因應新冠肺炎（COVID-19）疫情，此住宿現已實施額外的安全與衛生措施。

須支付 £300 損壞押金。 住宿方將會在您抵達前 天收取這筆款項。 您將透過信用卡支付費用。 您辦理退房後 7 天內將獲得退費。 住宿檢查確認後會透過信用卡將押金全額退還。