Reception closes at 18:00 each evening, however, there is a self check-in system for guests arriving out of hours.

When Reception is closed later, guests can make use of our user-friendly SELF CHECK-IN system to arrive at a convenient time.

If a guest has not arrived when we move to the Self Check-In system we will CALL, send a TEXT MESSAGE or leave a VOICEMAIL. If we don't have a valid UK mobile phone number or we cannot make contact by telephone, we will send an EMAIL. This must be arranged by Reception & the Guest by 1900 hrs to be considered in place, please do not assume otherwise and simply arrive late, thanks.

We cannot guarantee your admission into the hotel if not arranged by 1900. We will provide a Safe Number and a Safe Code. Guests use those details to access one of our key safes located just inside the main entrance. The room key card will be inside the safe

The central heating operates from 06:00 to 10:00 and from 17:00 to 23:00. Guests who require additional heating outside these times may hire a portable heater from reception during opening hours.

Guests are welcome to bring takeaway food back to the property to eat on the first floor seafront veranda. Plates, cutlery, napkins, glassware and a microwave are provided.

Please note that there is no elevator within the property. Guests with mobility concerns should contact the property to discuss arrangements prior to booking.

Entry is to registered guests only. Do not let any others in without hotel permission or give codes to doors or room key cards, or all will be told to leave for the safety of all other guests; no refunds will be given. Guests & authorised visitors must be mindful and respectful of other guests and staff; abuse, noise, inebriation, smoking or drugs will not be tolerated and will result in guests being required to leave immediately with no refund, no return of deposit and Extra Charges as necessary.

Council, Social Services, Welfare, Housing, Community Care, Medical/Mental Health Care, Students, Asylum Seekers, Refugees or persons receiving Housing Benefits directly or indirectly, Stag & Hen parties, are not permitted.

Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos.

Informa a The Royal Clarence Hotel (on the Seafront) con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva.

Las personas menores de 18 años solo pueden alojarse si van acompañadas de alguno de sus progenitores o tutores legales.

Según las indicaciones del Gobierno para minimizar el contagio del coronavirus (COVID-19), este alojamiento no aceptará a clientes de algunos países mientras dichas indicaciones sigan vigentes.

En respuesta al coronavirus (COVID-19), el alojamiento aplica medidas sanitarias y de seguridad adicionales en estos momentos.

No es posible quedarse en este alojamiento para pasar una cuarentena por coronavirus (COVID-19).

Se pide un depósito por daños de £100. El alojamiento realizará el cargo días antes de la llegada. Se efectuará con tarjeta de crédito. Se te devolverá 7 días después del check-out. El depósito se devolverá por completo mediante tarjeta de crédito una vez revisado el alojamiento.