Just everything: staff, food, facilities, quality of service. I travel quite a lot but this hotel was the best I have ever stayed at. The staff goes the extra mile to give you the best experience and stay. I have no words, but this hotel reaches perfection on many levels. Highly recommend it.

Denis Belgija

Amazing stay at the heart of Jakarta. Living up to its prestigious name. Loved the smooth check in, the entire room (except for the default pillow that was too soft for me that I ended up having bad neck pain for the last one week after the stay). But the breakfast menu — splendid. Facilities including swimming pool, running track and gym as well as outdoor jacuzzi were excellent. Staff were friendly, thank you very much Raffles.

Fedora Indonezija

The breakfast was very good, the variety of food was diverse. The staff was nice and helpful, they recommended some restaurants for us to try. Just let them know if you are celebrating any special occasion, they will surprise you!

Giselle Honkongas

Excellent service - staff so friendly- helpful - hospitality -

Assad Kuveitas

An oasis of luxury. Rooms are very nice and spacious, beds comfortable, bathroom and shower amazing. Even heated toilet seats :) The breakfast is fantastic, with fresh handmade sushi and sashimi. Signature japanese pancakes, amazing. We stayed here one night before our flight in the evening back home , after checkout we relaxed at the pool which is really nice, good poolbar with good cocktails and nice bites. The spa facilities are very relaxing and easy next to the pool, the spa was our last stop before heading out to the airport. Last but not least the staff, super friendly and attentive. The two poolboys (Dian and his colleague) were great, bringing tee, showing us the spa facilities, making sure we had sunscreen. The staff was also continue busy cleaning al the facilities at the pool, which made everything at a high level of hygene and cleanliness. The guys at the pool bar can make good Pina colada's.

Sjefke007 Nyderlandai

Ramadan a man in the lobby cafe. Wonderful & charming man. 👍

Yousef Saudo Arabija

Exceptional staff - they remembered our names, Felix at the door made us a hand made tour itinerary for our side trip to Bandung; Danielle in the writers bar engaged with us in a charming manner

Stephen Australija

One of the best hotels I have stayed in. Clean, comfortable and luxurious. Staff were amazing and helpful. Location was perfect, next to the mall and eating places. Lovely area to walk around with lots of things to do and see. Will definitely book here again.

Naseera Pietų Afrika

The facilities, the comfort, and of course, the staff

Joydeep Singapūras

it was great how the reception understood i had a long flight and finished my procedures as fast as possible thank you for understanding my needs and giving me a connected room and for always communicating with us through WhatsApp

Abdallatif Saudo Arabija