Hotel
 Shangri-La Jakarta

Airport shuttle. Airport shuttle available – additional charges may apply. You can request this in the next step.

Kota BNI, Jalan Jendral Sudirman Kav.1, 10220 Jakarta, Indonesia – Great location - show map – Subway Access

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.9
Excellent
572 reviews

the room, the service, the pool n the food are great

Nerlien Indonesia

Shangri-la has set a very high standard for staying comfortability and customer services Miss Sheena personally has been so helpful in preparing surprise for our daughter’s birthday, even arranging a vegan cake I’m so grateful for her&her team♥️ We have a wonderful time during our staycation and impressed by the cleanliness all over the area The swimming pool and kids waterpark are very nice, and not forget to mention the lifeguard who was sprightly helping me and my daughter when we’re almost drowned 🙏🏻🙏🏻 Thank you shangri-la Will come back for sure!

Shelly Indonesia

The room is big and clean, breakfast at Satoo restaurant is good

Boni Indonesia

Staffs are nice. Bed and pillows are comfortable. I like their in room dining service for Suhoor during Ramadhan. I ordered wellness breakfast set for 3 days consecutively because it was great and made me keep energized during fasting.

Mega Indonesia

wow this is shangri-la, we really like all the facilities, a big swimming pool with a mini water park, a child-friendly playground, making children very happy. the breakfast menu is very complete and the taste is also very good. all the staff from the lobby, check in, room service, restaurant, and at the pool are very nice and very helpful. a large car park area, the location to public transportation is also very easy to reach. if you are with your family, we highly recommend this hotel.

Yandiargia Indonesia

I really like to stay at Shangri-La, we booked 2 room for staycation, the room is very big, we asked connecting door due to 2 room booked and hotel can fulfill our request. Check in very fast, WIFI is very fast, all facilities are working properly from hair dryer, TV, cable plug , lighting, toilet amenities, and best part is they offer me to upgrade the room with additional privilege however we only stay 1 night then we think to try another time. Due to heavy rain, unfortunately we can not try the swimming pool. Satoo restaurant provides variety breakfast menu, this resto is very famous, the taste, the food , the waitress all of them are excellent! I will stay again in Shangri-La for sure. The hotel also implement high healthy protocol to ensure all guest are safe. Thank you Shangri-La for nice staycation.

Nurtria Indonesia

Everything was great we had a really good time for our staycation. The room, facilities, breakfast was great, also the staff was very helpful.

Agnes Indonesia

Everything is perfect.. we enjoy our staycation and thanks for the cake and room decorations for my wife's birthday..

Food Indonesia

nice room, clean, love the additional tent & toys inside the room.

Gadih Indonesia

The staff was extra helpful and polite, hotel might seem a bit old-fashioned but the room is cozy and has been refurbished to suit the modern era, albeit smaller than most 5 star hotels at this price. Swimming pool & recreational area is definetely the main highlight, very suitable for a big family. Gym is top notch. Only downside is they removed non-halal options for breakfast for no apparent reason.

Ignes Indonesia
8.9
Excellent
572 reviews
  • What guests loved the most:
  • “the room, the service, the pool n the food are great”
    Nerlien Nerlien Indonesia Indonesia
  • “Shangri-la has set a very high standard for staying comfortability and customer services Miss Sheena personally has been so helpful in preparing surprise for our daughter’s birthday, even arranging a...”
    Shelly Shelly Indonesia Indonesia
  • “The room is big and clean, breakfast at Satoo restaurant is good”
    Boni Boni Indonesia Indonesia
  • “Staffs are nice. Bed and pillows are comfortable. I like their in room dining service for Suhoor during Ramadhan.”
    Mega Mega Indonesia Indonesia
  • “wow this is shangri-la, we really like all the facilities, a big swimming pool with a mini water park, a child-friendly playground, making children very happy.”
    Yandiargia Yandiargia Indonesia Indonesia
  • “I really like to stay at Shangri-La, we booked 2 room for staycation, the room is very big, we asked connecting door due to 2 room booked and hotel can fulfill our request.”
    Nurtria Nurtria Indonesia Indonesia
  • “Everything was great we had a really good time for our staycation. The room, facilities, breakfast was great, also the staff was very helpful.”
    Agnes Agnes Indonesia Indonesia
  • “Everything is perfect.. we enjoy our staycation and thanks for the cake and room decorations for my wife's birthday..”
    Food Food Indonesia Indonesia
  • “nice room, clean, love the additional tent & toys inside the room.”
    Gadih Gadih Indonesia Indonesia
  • “The staff was extra helpful and polite, hotel might seem a bit old-fashioned but the room is cozy and has been refurbished to suit the modern era, albeit smaller than most 5 star hotels at this price....”
    Ignes Ignes Indonesia Indonesia

Categories:

  • Staff 9.3
  • Facilities 9.3
  • Cleanliness 9.3
  • Comfort 9.4
  • Value for money8.5
  • Location8.8
  • Free WiFi8.7
High score for Jakarta

Stay in the heart of Jakarta – Great location - show map

Surrounded by landscaped gardens, the luxurious Shangri-La Jakarta offers an outdoor pool, a pampering spa and award-winning restaurants. Free WiFi can be accessed throughout the property. Guests who drive can enjoy free parking.

The elegant and stylish rooms come with air conditioning as well as windows overlooking the city. Fitted with carpeted flooring, each is equipped with a cable/satellite TV and mini-bar. The marble bathroom provides a bathub/shower and free toiletries.

Western and Asian cuisines are served at the various restaurants. Nishimura features Japanese dishes and Chinese food is available at JIA. Drinks can be enjoyed at the hotel's 3 lounges and bars.

The hotel's spa features a selection of relaxing treatments, as well as a sauna and a hot tub. Guests can exercise at the fitness center or play a game of tennis. Shangri-La also provides 24-hour room service and reception.

Shangri-La Hotel, Jakarta is 1.2 mi from Jakarta's National Monument. It is 14 mi from the Soekarno Hatta Airport.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Shangri-La Jakarta has been welcoming Booking.com guests since Jul 15, 2009
 Hotel chain/brand: Shangri-La Group

Show me more

Most popular amenities

2 swimming pools
Free WiFi
Airport shuttle
Fitness center
Spa
Tea/Coffee Maker in All Rooms
Bar

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Property Highlights

Top Location: Highly rated by recent guests (8.8)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Asian, American, Buffet

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 3085 lists

Availability

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Sorry, reservations for more than 90 nights aren't possible.

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Lock in a great price for your upcoming stay

Get instant confirmation with FREE cancellation on most rooms!

4 reasons to choose Shangri-La Jakarta

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.9
Excellent · 572 reviews
Read all reviews
Categories:
  • Staff 9.3
  • Facilities 9.3
  • Cleanliness 9.3
  • Comfort 9.4
  • Value for money8.5
  • Location8.8
  • Free WiFi8.7
High score for Jakarta

Select topics to read reviews:

See what guests loved the most:

  • Nerlien
    IndonesiaIndonesia
    “the room, the service, the pool n the food are great”
  • Shelly
    IndonesiaIndonesia
    “Shangri-la has set a very high standard for staying comfortability and customer services Miss Sheena personally has been so helpful in preparing surprise for our daughter’s birthday, even arranging a vegan cake I’m so grateful for her&her team♥️ We...”
  • Boni
    IndonesiaIndonesia
    “The room is big and clean, breakfast at Satoo restaurant is good”
  • Mega
    IndonesiaIndonesia
    “Staffs are nice. Bed and pillows are comfortable. I like their in room dining service for Suhoor during Ramadhan. I ordered wellness breakfast set for 3 days consecutively because it was great and made me keep energized during fasting.”
  • Yandiargia
    IndonesiaIndonesia
    “wow this is shangri-la, we really like all the facilities, a big swimming pool with a mini water park, a child-friendly playground, making children very happy. the breakfast menu is very complete and the taste is also very good. all the staff from...”
  • Nurtria
    IndonesiaIndonesia
    “I really like to stay at Shangri-La, we booked 2 room for staycation, the room is very big, we asked connecting door due to 2 room booked and hotel can fulfill our request. Check in very fast, WIFI is very fast, all facilities are working...”
  • Agnes
    IndonesiaIndonesia
    “Everything was great we had a really good time for our staycation. The room, facilities, breakfast was great, also the staff was very helpful.”
  • Food
    IndonesiaIndonesia
    “Everything is perfect.. we enjoy our staycation and thanks for the cake and room decorations for my wife's birthday..”
  • Gadih
    IndonesiaIndonesia
    “nice room, clean, love the additional tent & toys inside the room.”
  • Ignes
    IndonesiaIndonesia
    “The staff was extra helpful and polite, hotel might seem a bit old-fashioned but the room is cozy and has been refurbished to suit the modern era, albeit smaller than most 5 star hotels at this price. Swimming pool & recreational area is definetely...”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • how much cost for stay for extra 2 children aged 9 and 10? for breakfast also for each child?
    Dear Valued Guest, Following to your questions earlier, please find below the detail information as requested. Children below 12 yoa is free accommodations when staying in the same room with their parents, up to a maximum of 2 children per room. For registered guests, complimentary buffet meals in the All Day Dining outlet is valid for children under 6 yoa ( maximum 2 children per room). For children above 6 yoa and below 12 yoa will be entitled to get a 50% discount on breakfast buffet. Thank you Regards, Debby Setiawaty Director of Communications
    Answered on December 24, 2019
  • Is a quiet non-smoking room with a pool view on a high floor with 2 beds available? How far is the Shangrila Hotel from the Grand Indonesia Mall and the Tamarind Plaza? Is shutter service to the town center available?
    Dear Valued Guest, Please be informed that we have a quite non-smoking room with a pool view, high floor and twin-bed. However it is subject to availability upon arrival. Therefore, kindly provide us your stay period and we will mark your request. Shangri-La Hotel, Jakarta is about 2 KM to Grand Indonesia Mall or Thamrin City, or around 10 to 15 minutes by Taxi. However, we regret to inform you that we are not providing a shuttle service to the town center. Thank you Regards, Debby Setiawaty Director of Communications
    Asked about: Deluxe Twin Room • Answered on December 26, 2019
  • untuk kamar atau package ini apakah dapat menambah extra bed?
    Dear Bapak/Ibu, Ya untuk tambahan extra bed bisa dipesan sebelum kedatangan namun ketersediannya tergantung pada saat kedatangan. Mohon informasi nomor reservasinya apabila anda ingin menambahkan extra bed selama menginap. Salam hormat, Jovan - CSE
    Asked about: Staycation Offer at Deluxe Room • Answered on November 9, 2020
  • Hello , Is this a qurantine packege including airport transfer, pcr test and meal box?
    Dear Valued Guest, Following to your questions, Yes our quarantine package already include 2x PCR test, 1 way airport pickup, and 3x meals per day. Please contact hotel directly for further information. Best Regards, Jovan - CSE
    Asked about: One-Bedroom Suite • Answered on March 23, 2021
  • Is it possible to pre-book this hotel for 5 days quarantine for International passengers? How much is the fee for it?
    Dear Valued Guest, Following to your inquiry for quarantine, our lowest room category at Deluxe will cost at IDR 11,500,000 include 2x PCR test and airport pickup. for other room category please contact hotel direcly. Regards, Jovan Sinadia - CSE
    Answered on March 22, 2021

  • Still looking?

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Hotel surroundings *
Guests loved walking around the neighborhood!
Great location - show map
What's nearby
  • Wisma 46 Kota BNI
    0.2 miles
  • LSPR Jakarta
    0.2 miles
  • UOB Plaza
    0.3 miles
  • BCA Tower
    0.5 miles
  • Grand Indonesia Mall
    0.5 miles
  • Thamrin City
    0.5 miles
  • Selamat Datang Monument
    0.6 miles
  • Plaza Indonesia
    0.6 miles
  • World Trade Centre Sudirman
    0.9 miles
  • Sunda Kelapa Grand Mosque
    0.9 miles
Restaurants & cafes
  • Cafe/Bar Starbucks
    0 miles
  • Restaurant Kentucky Fried Chicken
    0 miles
  • Restaurant Yoshinoya
    0 miles
  • Restaurant Tokyo Shokudo
    0 miles
Top attractions
  • Sarinah
    1.1 miles
  • National Museum of Indonesia
    1.8 miles
  • National Monument Park
    1.9 miles
  • Plaza Senayan
    2.1 miles
  • Istiqlal Grand Mosque
    2.4 miles
  • Central Park Mall
    2.5 miles
  • Museum Bank Indonesia
    4.5 miles
  • Mangga Dua Square
    4.5 miles
  • Pondok Indah Mall
    5 miles
  • Dunia Fantasi
    5.5 miles
Closest Airports
  • Halim Perdanakusuma Airport
    6.4 miles
  • Jakarta Soekarno Hatta Airport
    12.5 miles
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
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5 Restaurants On Site

    JIA

    Food: Chinese

    Open for: Lunch, Dinner

    Menu: À la carte

    SATOO

    Food: Chinese, Indian, Indonesian, Italian, Japanese, Seafood, Turkish, Asian, International

    Open for: Breakfast, Lunch, Dinner

    Menu: Buffet & À La Carte

    Nishimura

    Food: Japanese

    Open for: Lunch, Dinner

    Menu: À la carte

    Rosso

    Food: Italian

    Open for: Lunch, Dinner

    Menu: Buffet & À La Carte

    B.A.T.S.

    Food: American, International

    Menu: À la carte

Travel Proud
Travel Proud

This is a Proud Certified property where you can be extra sure of a welcoming stay.

Amenities of Shangri-La Jakarta

Most popular amenities

2 swimming pools
Free WiFi
Airport shuttle
Fitness center
Spa
Tea/Coffee Maker in All Rooms
Bar
Outdoors
  • Outdoor furniture
  • Sun deck
  • Garden
Activities
  • Live sports events (broadcast)
  • Live music/Performance
  • Happy hour Additional charge
  • Tennis equipment Additional charge
  • Water park
  • Evening entertainment Additional charge
  • Water sports facilities on site
  • Nightclub/DJ Additional charge
  • Pool table
  • Golf course (within 2 miles) Additional charge
  • Tennis court
Food & Drink
  • Coffee house on site
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in the hotel rooms and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Accessible parking
  • Parking garage
  • Secure parking
Transportation
  • Airport drop-off Additional charge
  • Airport pickup Additional charge
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Car rental
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Room service
2 swimming pools
Pool 1 – outdoor Free!
  • Open all year
  • Pool/Beach towels
  • Beach chairs/Loungers
Pool 2 – outdoor Free!
  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Pool bar
  • Beach umbrellas
Spa
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full-body massage
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hairstyling
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Facial treatments
  • Beauty services
  • Beach chairs/Loungers
  • Pool/Beach towels
  • Hot tub/Jacuzzi
  • Massage
  • Spa Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Indonesian
  • Japanese
  • Chinese
Missing some information? Yes / No
Great! Thanks for your response.
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Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules Shangri-La Jakarta takes special requests – add in the next step!

Check-in

2:00 PM - 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

9:00 AM - 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
Free
Adult (18+ years)
Extra bed by request
Rp 363,000 per person, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa JCB American Express Shangri-La Jakarta accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please be informed that Aqua Playground will be temporarily closed from 18 to 31 July 2022. Thank you for your understanding.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Spa/wellness center is closed from Wed, Apr 13, 2022 until Sat, Dec 31, 2022

FAQs about Shangri-La Jakarta

  • Shangri-La Jakarta is 3,100 feet from the center of Jakarta.

  • The prices at Shangri-La Jakarta may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Shangri-La Jakarta offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Pool table
    • Tennis court
    • Golf course (within 2 miles)
    • Water park
    • Evening entertainment
    • Live music/Performance
    • Personal trainer
    • Tennis equipment
    • Locker rooms
    • Live sports events (broadcast)
    • Happy hour
    • Beauty services
    • Water sports facilities on site
    • Facial treatments
    • Hair treatments
    • Manicure
    • Pedicure
    • Haircut
    • Hairstyling
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Foot bath
    • Spa/Wellness packages
    • Full-body massage
    • Fitness
    • Nightclub/DJ
    • Yoga classes
    • Fitness classes

  • Shangri-La Jakarta has 5 restaurants:

    • B.A.T.S.
    • Rosso
    • Nishimura
    • JIA
    • SATOO

  • Guests staying at Shangri-La Jakarta can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

    Breakfast option(s) include:

    • Continental
    • Asian
    • American
    • Buffet

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • From the nearest airport, you can get to Shangri-La Jakarta by:

    • Taxi 1h

  • Room options at Shangri-La Jakarta include:

    • Double
    • Suite
    • Twin

  • Check-in at Shangri-La Jakarta is from 2:00 PM, and check-out is until 12:00 PM.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Shangri-La Jakarta on this page.